X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 customer loyalty solutions


The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

customer loyalty solutions  Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

Start Now

Documents related to » customer loyalty solutions

Customer Relationship Management Strategies Part Two: Creating Your Strategy


CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate for lack of skills.

customer loyalty solutions   Read More

Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations


Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the form of graphs and practical reports.

customer loyalty solutions   Read More

Customer Feedback Management


Years ago, I took a job as an interviewer because I thought it would be interesting to talk to different people to find out what they thought on a variety of topics. I soon realized that people were not so eager to share impressions and give us their thoughts on products, events, etc. Some of the survey’s topics were not very pleasant, (e.g., writing a will and testament and preparing for

customer loyalty solutions   Read More

A Product Note: Attensity and the Voice of the Customer


Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.

customer loyalty solutions   Read More

Softweb Solutions


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

customer loyalty solutions   Read More

BTM Solutions


BTM Solutions has been supporting manufacturing clients for over 23 years. The company's staff of professional consultants and trainers help the clients through the implementation and setup of the software. Its staff of programmers help with additional customization as necessary. The company services and supports clients nationwide and is totally dedicated to the support and implementation of the software for its clients.

customer loyalty solutions   Read More

Global Shop Solutions One-System ERP Solutions


Global Shop's ERP systems provide functionalities for cost, pricing, and profits; customer relationship management (CRM); financials; inventory and purchasing; quality assurance; scheduling; and shop management. Global Shop customers receive after-sale service and support in a variety of ways, including Global Shop’s highly educated, professional manufacturing and accounting consultants and instructors; new user basic training for one week at Global Shop’s training facility, and additional training as required; on-site consulting at the customer’s plant; virtual training via the Internet, available as subscription virtual training and individual virtual training; classes taught at the annual users’ conference; implementation assistance; documentation manuals; online help; in-house telephone support; Global Shop’s ServiceWeb, which allows posting and tracking of all service calls; and data conversion support.

customer loyalty solutions   Read More

i-flex solutions


i-flex solutions (Reuters: IFLX.BO & IFLX.NS) provides IT solutions to the financial services industry. The company has serviced over 495 customers in more than 105 countries. i-flex has over 3,800 employees operating from eleven development centers across India, Singapore, and the USA. The company has a global reach with a sales, marketing and support presence covering twenty overseas locations, including four subsidiaries (i-flex solutions inc. in the USA, i-flex solutions b.v in the Netherlands, i-flex solutions pte. ltd. in Singapore, and SuperSolutions Corporation in the USA). In addition, i-flex is represented in over 50 countries through 25 corporate business partners. i-flex also has alliance and implementation relationships with industry leaders such as Hewlett Packard, IBM, Intel, Microsoft and Oracle.

customer loyalty solutions   Read More

Kyliptix Solutions


Founded in 1999 and headquartered in Irvine, California (US), Kyliptix Solutions, Inc. delivers software solutions for small and medium businesses (SMBs). The company provides web-based business software services modeled on the principle of software-as-a-service (SaaS), which uses current architectures and technologies such as AJAX and LAMP. Kyliptix's solutions address the needs of a variety of industries, including manufacturing, sales, human resources, legal services, and security. Its multi-lingual Kyliptix Business Suite (KiBS) is available throughout the US and around the globe, designed as a single user interface capable of bridging the flow of information throughout an organization and eliminating the need for multiple external applications.

customer loyalty solutions   Read More

Glenridge Solutions LLC


Glenridge Solutions specializes exclusively in business intelligence and data warehousing solutions. This includes Sarbanes-Oxley compliance solutions and real-time reporting solutions for PeopleSoft, Oracle, SAP, and Siebel.

customer loyalty solutions   Read More