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Documents related to » customer management process


Master Data Management
It’s common to hear that master data management (MDM) projects are difficult to initiate. But pairing up an MDM project with another initiative already on your organization’s priority list might be easier than you think. Find out some of the basics surrounding MDM itself, including what MDM can refer to, as well as how to couple it with other projects that may already have momentum in your organization.

CUSTOMER MANAGEMENT PROCESS:   or Modeling,   Customer Relationship Management (CRM),   Business Intelligence and Data Management,   Business Intelligence (BI),   Data Warehouse,   Database Management System (DBMS),   Data Quality Source: Skura Corp Learn more about Skura Corp Readers who downloaded this white paper also read these popular documents! Best Practices for ERP Implementation 3 Key Areas to Reduce Costs with Lean Techniques Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle
6/26/2008 7:52:00 PM

Network Security Management
In the converging network and security infrastructure, relating what is reported from security products to what is observed on the network is critical. Q1 Labs’ network security management product, QRadar, combines network behavioral analysis with vulnerability assessment and security event correlation into one platform. Ultimately, this convergence reduces IT acquisition and operations costs, and enhances responses to network security incidents.

CUSTOMER MANAGEMENT PROCESS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
6/29/2006 12:47:00 PM

BLM: Buzzword Life Cycle Management
The management of buzzwords represents a significant area of improvement for both the buzzword users (BU) and the buzzword consumers (BC). Buzzword life cycle management (BLM) is a proven discipline being applied within the software industry.

CUSTOMER MANAGEMENT PROCESS: BLM: Buzzword Life Cycle Management BLM: Buzzword Life Cycle Management William Sheppard - August 6, 2005 Read Comments Executive Summary The IT industry is alive with buzzwords. The management of buzzwords represents a significant area of improvement for both the buzzword users (BU, for example vendors, analyst and consultants) and buzzword consumers (BC, mostly end users). Buzzword life cycle management (BLM) is a proven discipline being applied to this crying need within the software industry. What is
8/6/2005

Cisco Steps into E-Mail Management
SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management.

CUSTOMER MANAGEMENT PROCESS: managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management. Representing a broad range of industries, some of these new customers include 2Wire, APAC Customer Services, Inc., Bell Atlantic, Lands End, Lexica LLC, SmarterKids.com and Solipsa. Market Impact One of the driving forces in Internet e-commerce is communication and responsiveness to the end user, or buyer. Strong communication and
1/3/2000

IT Asset Management: Saving Money, Reducing Risk
Managing IT assets is a vital corporate function—and a source of potential liability if not performed properly. By effectively managing IT assets, businesses can be assured that each IT dollar has been well spent. With an asset management solution, your IT staff can monitor application usage and budgets more accurately, and improve in-house IT support and performance—resulting in greater efficiency and reduced costs.

CUSTOMER MANAGEMENT PROCESS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
11/14/2007 12:29:00 PM

Alfanar IT Solutions—Enterprise Content Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM) solutions to both government and private sectors—two sectors undergoing rapid automation and thus in need of ECM solutions in Saudi Arabia. Read this paper to see how alfanar IT plans to address these market needs and the improvements expected with OpenText.

CUSTOMER MANAGEMENT PROCESS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
2/23/2011 3:30:00 PM

How to Set Up a DID Management System
The Internet industry is intensifying day by day as it becomes the basis of communication for businesses. With the introduction of voice over Internet protocol (VoIP), communication costs have been greatly reduced, and the Internet industry is thus introducing variant services to consumers that were unthought of before. One of these emerging ideas is direct inward dialing (DID).

CUSTOMER MANAGEMENT PROCESS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
9/5/2006 11:47:00 AM

Top Content Management Solutions Compared
Use TEC sContent Management Evaluation Center* to get a detailed comparison of content management solutions based on your priorities.

CUSTOMER MANAGEMENT PROCESS: For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2010
8/10/2010 2:55:00 PM

NGN Control Plane Overload and its Management
Given the types of overload scenarios encountered within traditional networks, similar traffic principles requiring overload management will be required within (NGNs). What, then, are the characteristics of overload protection within real-time communications servers? And what types of overload management methods are available for optimizing server performance?

CUSTOMER MANAGEMENT PROCESS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
7/21/2006 2:19:00 PM

Proteus: IP Address Management Built Right
Organizations deploying next-generation business and communications applications are looking for ways to rapidly increase the use of existing Internet and core network resources. These network environments demand new management frameworks to simplify network configuration and deployment changes. However, existing point-based solutions do little to address issues of scale, usability, security, and network availability at the Internet protocol (IP) level.

CUSTOMER MANAGEMENT PROCESS: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
4/30/2007 12:10:00 PM

How to Profit from Human Capital Management
Now you can find out in the HR benchmarking report human capital management: how top organizations drive company profits efficiently.

CUSTOMER MANAGEMENT PROCESS: For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2009
4/10/2009


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