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It’s the Time to Master Your Master Data
A recent blog post CRM for the Finance and Banking Industry – Part 1 by Gabriel Gheorghiu touched on a pain point of many of today’s enterprise IT environments.

customer master data  your customers. Besides managing customer master data, product master data is another major area of MDM. The accuracy of product master data needs to be maintained consistently across various departments and branches. This way, when different people refer to a product, they talk about the same thing, with the same information. Without the consistency of product master data, a salesperson may sell a product with a feature that is no longer available due to a design change. This situation is not only Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer master data


Customer Data Integration: A Primer
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a

customer master data  Quality , and Universal Customer Master . Oracle's Siebel Data Quality identifies duplicate customer records and provides pre-built integration to third-party data cleansing tools. Oracle's matching server functionality allows the organization to search, match, and identify duplicate customer records based on key customer attributes such as name and address. The data quality connector provides real-time and batch request capabilities that connect to an external data cleansing engine to eliminate Read More...
Flexible Customer Data Integration Solution Adapts to Your Business Needs
Siperian's master data management and customer data integration (CDI) solutions allow organizations to consolidate, manage, and customize customer-related data.

customer master data  customer records based on customer transactions. All three styles provide reliable master data to operational systems such as enterprise resource planning (ERP) and customer relationship management (CRM). Siperian also supports a consolidation style, which relies on the centralized repository of reliable master data. This centralized repository supports downstream analytical environments, including reporting, analytics, and business intelligence (BI) systems. Master Identity, through its Master Read More...
Boosting the Bottom Line with Master Data Management
You may not have heard of master data management (MDM), but it can help an organization cut costs while strengthening its sales and marketing efforts. Find out

customer master data  kinds of customer loyalty, customer experience issues stem from not addressing master data. LW: Do you have any examples of how the use of MDM has increased profitability within an organization? AW: Actually, several examples.... If you break it down from unprofitably, we advocate that you should be able to justify master data management success and investment in master data management technology on pure cost savings alone. That's a very specific, immediate bottom line effect. We believe that over time Read More...
Master Data Management: Extracting Value from Your Most Important Intangible Asset
In a 2006 SAP survey, 93 percent of respondents experienced data management issues during their most recent projects. The problem: many organizations believe

customer master data  Data Management Services | Customer Master Data Management | Customer Data Integration | Master Data | Data Governance | Data Quality Management | Data Management Strategy | Business Intelligence Review | MDM System | MDM Services | Master Data Management SOA | Master Data Management BI | MDM Service-oriented Architecture | MDM Business Intelligence | Read More...
Data Masking: Strengthening Data Privacy and Security
Many business activities require access to real production data, but there are just as many that don’t. Data masking secures enterprise data by eliminating

customer master data   Read More...
Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

customer master data  Customer Service Is Simple Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on that expectation. The expectation can be very high or very low; the point is that Read More...
How to Achieve a Great--and Profitable--Customer Experience
Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly

customer master data  -and Profitable--Customer Experience Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit. Read More...
Business Basics: Unscrubbed Data Is Poisonous Data
Most business software system changes falter--if not fail--because of only a few root causes. Data quality is one of these root causes. The cost of high data

customer master data  work cell marked with customer names on them. A focus group discussion regarding materials scheduling revealed the crucial data quality issues: Purchase lead times were missing or not maintained Bills of material did not reflect the true assembly of the product Shop floor routings had missing or erroneous lead times 30 percent of items scheduled as independent demand and bill of material quantities were set to zero The existing management resource planning (MRP) system was capable of scheduling and Read More...
A Solution to Data Capture and Data Processing Challenges
Organizations are relying more and more on customer information to drive business processes. You probably spend a lot of time trying to make sure you get the

customer master data  more and more on customer information to drive business processes. You probably spend a lot of time trying to make sure you get the right information to the right people at the right time—but is your data capture process as efficient as it could be? Learn about the issues surrounding data capture and data processing, and about a solution designed to help you address specific processing problems. Read More...
Data Quality Strategy: A Step-by-Step Approach
To realize the benefits of their investments in enterprise computing systems, organizations must have a detailed understanding of the quality of their data—how

customer master data  data quality jobs,data quality solution,data quality methodology,data quality strategy,address data quality,data quality manager,data quality audit,data quality measurement,what is data quality,data quality in data warehouse,data quality dashboard,data quality program,clinical data quality,improving data quality,data quality measures Read More...
Is Your Customer Strategy Aligned with Customer Experience
As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based

customer master data  Your Customer Strategy Aligned with Customer Experience As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based differentiation (EBD) and remain competitive. This creates unique challenges while implementing a customer relationship management (CRM) strategy in multidepartment organizations with numerous customer touch points. This white paper aims to enable CRM strategy. Read More...
Addressing the Complexities of Remote Data Protection
As companies expand operations into new markets, the percentage of total corporate data in remote offices is increasing. Remote offices have unique backup and

customer master data  the closest contact with customers and business partners and therefore can have a dramatic impact on the success of the business. Analysts estimate that there are more than four million remote offices in the United States alone. Many of these offices run autonomously from headquarters and are responsible for managing their own operations - including protecting and retaining the electronic information that they generate. Ignoring the protection and recovery needs of this remotely stored data is simply not Read More...
Thinking Radically about Data Warehousing and Big Data: Interview with Roger Gaskell, CTO of Kognitio
Managing data—particularly in large numbers—still is and probably will be the number one priority for many organizations in the upcoming years. Many of the

customer master data  Kognitio has helped numerous customers survive the big data phenomenon—analyze whatever, whenever—and get answers to complex questions in sub-second response times. It is the in-memory and MPP feature set of the database that drives this performance. 9.   How do you imagine the BI space in 10 years? I foresee an interesting landscape developing over the next decade, one in which large Hadoop clusters process and store every possible piece of data that an organization can collect, and where Read More...
Linked Enterprise Data: Data at the heart of the company
The data silos of today's business information systems (IS) applications, and the pressure from the current economic climate, globalization, and the Internet

customer master data  Enterprise Data: Data at the heart of the company The data silos of today's business information systems (IS) applications, and the pressure from the current economic climate, globalization, and the Internet make it critical for companies to learn how to manage and extract value from their data. Linked enterprise data (LED) combines the benefits of business intelligence (BI), master data management (MDM), service-oriented architecture (SOA), and search engines to create links among existing data, Read More...

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