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Abstract:
Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering
that value. The idea to delivery (I2D) framework posits that multiple companies now compete as a business network rather than
as individual enterprises, each relying on the ot (...)
Excerpt related to
customer needs requirements management cnm:
The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value. Source: SAP. Document Type:
White Paper Description ...
Published:
2012-01-27
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Abstract:
Whatever you’re building, your company’s success relies on your development team’s success. The path to building great software
is through requirements management. Companies that embrace this concept experience fewer errors and frustration, faster planning
and development cycles—and they’re (...)
Excerpt related to
customer needs requirements management cnm:
7 Essential Tips to Ensure Success with Requirements Management. ... The
path to building great software is through requirements management. ...
Published:
2010-03-11
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Abstract:
Do distributors always have to settle for a trade-off between cost management and customer service? Is it impossible to keep
costs down, yet still respond to customer needs and provide high-value products? Cost control needn’t impinge on customer
service, and in fact, efficient processes can result in (...)
Excerpt related to
customer needs requirements management cnm:
... to settle for a trade-off between cost management and customer service?
Is it impossible to keep costs down, yet still respond to customer needs and provide ...
Published:
2010-03-11
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Abstract:
The Top 3 Myths about Requirements Management and Real-world Advice for How to Dispel Them.Secure Documents and Other Package
to Use In Your Complex System in relation to Requirements Management and Real-world. Are you on the front lines of product
development and project management, and tired of seeing t (...)
Excerpt related to
customer needs requirements management cnm:
The Top 3 Myths about Requirements Management and Real-world Advice for How to Dispel Them.Secure Documents and Other Package
to Use In Your Comple...
Published:
2010-03-11
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Abstract:
The longstanding silos within organizations may be ready for busting, and the right IT strategy can facilitate the collaboration
needed to break them down, even extending to suppliers, customers, and partners, integrating all processes from idea to delivery.
This paper features an interview with SAP’s (...)
Excerpt related to
customer needs requirements management cnm:
... This paper features an interview with SAP’s heads of solution marketing for product lifecycle management
and for supply chain management about the idea-to ...
Published:
2012-01-27
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Abstract:
Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems
and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital.
There are in fact four steps to improving loyalty and re (...)
Excerpt related to
customer needs requirements management cnm:
... Customer churn rates are higher than ever: although businesses say they are devoted
to loyalty, their management systems and budgets do not support that claim. ...
Published:
2010-03-11
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Abstract:
Today, financial services firms are increasingly focusing on organic growth—forcing contact centers to drive cross-selling
efforts as well as strengthen customer relationships. But in order to contribute to profitable growth, they must be able to
quickly identify and address customers in a personalized (...)
Excerpt related to
customer needs requirements management cnm:
The Profit-minded Contact Center: Building an ROI Case for Customer Interaction Solutions in Financial Services.
Source: Portrait ...
Published:
2010-03-11
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Abstract:
Most businesses recognize the strategic importance of customer relationship management (CRM), but some small to medium businesses
(SMBs) continue to use basic contact managers or simple spreadsheets to track customers, manage leads, and collaborate on
sales. Achieving great results requires more than jus (...)
Excerpt related to
customer needs requirements management cnm:
... Maximizer Software. Document Type: White Paper Description: Most businesses recognize the strategic importance
of customer relationship management (CRM), but ...
Published:
2010-03-11
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Abstract:
Want to know more about distributed agile best practices for software development projects? Find out about the challenges
and lessons learned from this implementation of distributed agile for teams distributed across US, Europe, and India. Discover
how this large, globally distributed project for a large (...)
Excerpt related to
customer needs requirements management cnm:
Case Study: Working in Distributed Agile across Three Continents. Source: Wipro Technologies. Document Type: Case Study Description
...
Published:
2010-03-11
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Abstract:
“Process.” From entrepreneurs to corporate managers, the word brings up associations with running in sand, pouring molasses,
or enduring water torture. But product process needn’t be a torture. In fact, if done right, it is the key to better teamwork,
and less friction in your company. It is actual (...)
Excerpt related to
customer needs requirements management cnm:
“Lightweight” Product Process: How to Develop and Market Better Products Faster. Source: 280 Group LLC. Document Type: White
Paper ...
Published:
2010-03-11
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Abstract:
The need for innovation is gaining prominence on the executive agenda. But, just how do organizations identify the most promising
ideas and translate these ideas into successful products? Learn the answer to this question by examining how leading companies
empower their innovators with tools and strategi (...)
Excerpt related to
customer needs requirements management cnm:
The Innovator’s Toolbox: Empowering the Next Wave of Difference Makers. Source: PTC. Document Type: White Paper Description:
The ...
Published:
2010-03-11
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Abstract:
Leveraging 3-D for Sales Automation helps maximize your sales and your efficiency. Click here to download the white paper.
It’s no longer acceptable for salespeople to respond to customers’ inquiries with “I’ll get back to you.” In the time it takes
to respond, a competitor with stronger product (...)
Excerpt related to
customer needs requirements management cnm:
... of products in keeping with user requirements and priorities. ... Prototyping
needs to move beyond demonstration and should inspire customer confidence. ...
Published:
2010-03-11
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Abstract:
Leveraging 3-D for Sales Automation helps maximize your sales and your efficiency. Click here to download the white paper.
It’s no longer acceptable for salespeople to respond to customers’ inquiries with “I’ll get back to you.” In the time it takes
to respond, a competitor with stronger product (...)
Excerpt related to
customer needs requirements management cnm:
... of products in keeping with user requirements and priorities. ... Prototyping
needs to move beyond demonstration and should inspire customer confidence. ...
Published:
2010-03-11
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Abstract:
Fashion brands and retailers are learning that simply changing processes isn’t enough to add value to their business, turning
to product lifecycle management (PLM) solutions to help meet growing demands for innovative products while strengthening brands
and profitability. Learn why the fashion business (...)
Excerpt related to
customer needs requirements management cnm:
... retailers are learning that simply changing processes isn’t enough to add value to their business, turning
to product lifecycle management (PLM) solutions to ...
Published:
2011-02-15
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Abstract:
Design globalization—and the access it provides to new markets, talents, and resources around the world—offers many opportunities
to manufacturers today. Tapping into this growing network of suppliers and partners does bring risks and challenges. You can
achieve best-in-class performance in a global (...)
Excerpt related to
customer needs requirements management cnm:
Design Anywhere: Maximizing the Global Opportunity, Minimizing the IP Risk. Source: PTC. Document Type: White Paper Description:
Design ...
Published:
2010-03-11
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Abstract:
Business Agility for Communication Services Providers: a Few Simple Steps are a Great Way to Start. Download Free Technology
Study White Papers In Relation to Business Agility for Communication Services Providers. In today’s market, customers have
no patience for companies that let their size and comple (...)
Excerpt related to
customer needs requirements management cnm:
Business Agility for Communication Services Providers: a Few Simple Steps are a Great Way to Start. Download Free Technology
Study White Papers In ...
Published:
2010-03-11
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Abstract:
Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges
involved. This white paper summarizes the challenges and describes Code Rocket: a software visualization and documentation
system that offers assistance for supporting recommended (...)
Excerpt related to
customer needs requirements management cnm:
Outsourcing with Confidence. Improving Communication, Visibility, and Quality Control. Source: Rapid Quality Systems Limited.
Document ...
Published:
2010-07-27
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Abstract:
Customer Focused Self-service: Building the Balanced Business Case.Solutions and Other Documents to Characterize Your Purchase,
In Relation To Customer Focused Self-service. Countless customers are engaging in self-service, in the process helping companies
save millions by deflecting service interactions (...)
Excerpt related to
customer needs requirements management cnm:
Customer Focused Self-service: Building the Balanced Business Case.Solutions and Other Documents to Characterize Your Purchase,
In Relation To Cust...
Published:
2010-03-11
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Abstract:
The best-kept secrets in application portfolio management secrets revealed!Download our free whitepaper! Today’s technology
and application leaders are pressured to deliver functionality that drives efficiency, innovation, and growth—while
reducing costs. As a result, technology and application po (...)
Excerpt related to
customer needs requirements management cnm:
... Globalization and the accelerating pace of change have created a mass of complex business, technology,
and management requirements - resulting in an ...
Published:
2010-03-11