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Abstract:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management. Find Out IT Solutions and Other Information
Associated with Customer Life Cycle Management. Research shows that back-office connectivity is not addressed by many customer
relationship management (CRM) solutions—meaning (...)
Excerpt related to
customer office flow software:
Front-to-Back-Office Integration : Improving Your Customer Life Cycle Management. Find Out IT Solutions and Other Information
Associated with Custo...
Published:
2010-03-11
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Abstract:
When part of an enterprise software environment, business modeler software can reduce training costs, prevent errors, and
minimize non-value added work. And if properly integrated, it can be both a tool for senior management and for hands-on system
users. (...)
Excerpt related to
customer office flow software:
When part of an enterprise software environment, business modeler software can reduce training costs, prevent errors, and
minimize non-value added...
Published:
2009-01-07
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Abstract:
While lean/flow leverages practices to stay ahead of actual demand, traditional approaches better coordinate secondary, back-office
systems like accounting and HR. Moreover, flow should be a company-wide strategy that impacts more than manufacturing. (...)
Excerpt related to
customer office flow software:
While lean/flow leverages practices to stay ahead of actual demand, traditional approaches better coordinate secondary, back-office
systems like a...
Published:
2004-01-15
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Abstract:
Epicor Software has been striving to complete its evolution from a vendor of financial accounting software to a provider
of holistic business performance solutions, including integrated front office, back office and e-business capabilities. (...)
Excerpt related to
customer office flow software:
Epicor Software has been striving to complete its evolution from a vendor of financial accounting software to a provider of
holistic business perf...
Published:
2000-08-29
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Abstract:
Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's
make-or-break period. This part examines how successful Epicor has been in completing its evolution from a vendor of financial
accounting software to a provider of holistic business p (...)
Excerpt related to
customer office flow software:
Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's
make-or-break period. Th...
Published:
2001-04-02
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Abstract:
While not really a household name in North America before the Macola acquisition, Exact has always been a force to reckon
with in the lower end of the ERP mid-market in Europe, and occasionally, to a degree, elsewhere in the world. (...)
Excerpt related to
customer office flow software:
While not really a household name in North America before the Macola acquisition, Exact has always been a force to reckon
with in the lower end of...
Published:
2004-02-28
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Abstract:
Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren't realizing
the real benefits of lean by bringing lean to their front-office operations. Here are a few tips on lean office operations. (...)
Excerpt related to
customer office flow software:
Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren't
realizing the real benefit...
Published:
2009-01-07
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Abstract:
Through determined and prudent product enhancement initiatives, Exact Software demonstrates itself as an earnest enterprise
in the small and medium market, and it is growing its global base. (...)
Excerpt related to
customer office flow software:
Through determined and prudent product enhancement initiatives, Exact Software demonstrates itself as an earnest enterprise
in the small and mediu...
Published:
2006-01-09
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Abstract:
This note identifies the major corporate functions that engage in E-Commerce activities and the kinds of information flows
that result from E-Commerce activities. (...)
Excerpt related to
customer office flow software:
This note identifies the major corporate functions that engage in E-Commerce activities and the kinds of information flows
that result from E-Comm...
Published:
2002-06-08
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Abstract:
Customer Relationship Management: Putting Customers at the Center of the Business.IT Reports and Other Package to Use In Your
Complex System of Customer Relationship Management. No longer are customers simply sideline participants. Organizations are
empowering them with a wealth of knowledge to engage in (...)
Excerpt related to
customer office flow software:
Customer Relationship Management: Putting Customers at the Center of the Business.IT Reports and Other Package to Use In Your
Complex System of Cus...
Published:
2010-03-11
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Abstract:
American Software seems to have grasped the requirements of its potential customers that need both order capturing and ERP
backbone order fulfillment functionality within a single source. And, it did this while coping with a Y2K-caused financial
pinch. (...)
Excerpt related to
customer office flow software:
American Software seems to have grasped the requirements of its potential customers that need both order capturing and ERP
backbone order fulfillm...
Published:
2000-09-18
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Abstract:
This article defines process manufacturing; discusses its formulation, packaging, and pricing issues; talks about interfaces;
and provides cautions and caveats. (...)
Excerpt related to
customer office flow software:
This article defines process manufacturing; discusses its formulation, packaging, and pricing issues; talks about interfaces;
and provides caution...
Published:
2005-09-03
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Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer office flow software:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer office flow software:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
By fine-tuning its flagship VISUAL Enterprise suite to better serve specific ‘to order’ manufacturing and distribution vertical
markets, while concurrently prudently expanding into some adjacent prosperous markets, Lilly Software remains set for the
ensuing mid-market race. (...)
Excerpt related to
customer office flow software:
By fine-tuning its flagship VISUAL Enterprise suite to better serve specific ‘to order’ manufacturing and distribution vertical
markets, while con...
Published:
2003-02-18
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Abstract:
In several aspects, Lawson Software could be regarded as an enterprise applications market anomaly. For one, at its peak
in fiscal 2002, the company boasted annual revenues of nearly $430 million, but it still has only a slender (less than 10
percent of revenues) presence outside of its US domestic marke (...)
Excerpt related to
customer office flow software:
In several aspects, Lawson Software could be regarded as an enterprise applications market anomaly. For one, at its peak in
fiscal 2002, the compa...
Published:
2003-11-08
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Abstract:
By continually enhancing functional footprint while concurrently providing technologically advanced solutions, Made2Manage
is determined to endure the ongoing market shakeout, although it will have to exert a fierce fight. (...)
Excerpt related to
customer office flow software:
By continually enhancing functional footprint while concurrently providing technologically advanced solutions, Made2Manage
is determined to endure...
Published:
2003-01-20
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Abstract:
Lilly continues to invest uncompromisingly in R&D, and consequently espouses a convincing broad but compact product portfolio
for its target market. (...)
Excerpt related to
customer office flow software:
Lilly continues to invest uncompromisingly in R&D, and consequently espouses a convincing broad but compact product portfolio
for its target market.
Published:
2003-02-19
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Abstract:
Exact has established a global infrastructure and network of offices offering direct support, sales and services, with the
aim of providing customers a consistent level of service. (...)
Excerpt related to
customer office flow software:
Exact has established a global infrastructure and network of offices offering direct support, sales and services, with the
aim of providing custom...
Published:
2006-01-10
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Abstract:
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and
nurtured. However, it can be easily neglected in a slew of recent complementary acquisitions and subsequent attempts to intertwine
them. However, CDC and Pivotal looks like the kind o (...)
Excerpt related to
customer office flow software:
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and
nurtured. However, it ca...
Published:
2004-02-09