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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer onboarding definition


ROI Case Study: Sterling Commerce and Crowley Maritime
Crowley Maritime, offering a range of services such as shipping and barge towing, needs rapid customer billing and invoicing. The company’s electronic data

customer onboarding definition  for its rapidly growing customer base. CALCULATING THE ROI Nucleus calculated the costs of software, consulting, personnel, training, and hardware over a 3-year period to quantify Crowley s total investment in Sterling Commerce s Gentran Integration Suite. Direct benefits calculated included eliminated costs of participation in a VAN and avoided headcount costs. Indirect benefits consisted of productivity improvements for developers and business analysts. These benefits were calculated based on the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Discrete Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers'' IT technology with their business strategies, and subsequent software selection. 

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SAP Announces SAP 360 Customer


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Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention


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Customer Process Management Drives Profitability in Financial Services


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Risks and Rewards of Customer-Focused Partnerships: Economist Report


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