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Documents related to » customer one window solution ppt


NoSQL for My BI Solution? » The TEC Blog
Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (179) Business Process Matters (61) Customer Relationship Matters (153) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1100) Informatio

CUSTOMER ONE WINDOW SOLUTION PPT: Apache, bi, bigtable, businessintelligence, cassandra, cloudera, data warehouse, databases, datastax, hadoop, hive, nosql, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-07-2011

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

CUSTOMER ONE WINDOW SOLUTION PPT: Good Customer Service Is Simple Good Customer Service Is Simple Olin Thompson - November 25, 2010 Read Comments Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on
11/26/2010 8:44:00 AM

Apriso Launches Global EMI Solution » The TEC Blog
Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (179) Business Process Matters (61) Customer Relationship Matters (153) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1100)

CUSTOMER ONE WINDOW SOLUTION PPT: Apriso, bi, emi, flexnet, industry watch, Manufacturing, manufacturing intelligence, manufacturing process intelligence, MES, MOM, mpi, plm, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-04-2013

Cézanne EPM Solution
EPM is without doubt the main competitive arena of the coming decade. Companies that know how to adopt the most advantageous

CUSTOMER ONE WINDOW SOLUTION PPT: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
4/29/2005 9:33:00 AM

Do You Need a State-of-the-art ERP Solution?
Dive into the state-of-the-art enterprise resource planning solutions. Performe a free gap analysis to determine the need of upgrading your erp system. As your company grows, you must continually evaluate whether your work processes and IT solutions can solve your problems and help grow your business. By performing a gap analysis, you can look at where your business is headed and whether you have the right tools to get there. This white paper can help you perform a preliminary gap analysis to determine whether you need to upgrade your IT solutions and business processes.

CUSTOMER ONE WINDOW SOLUTION PPT: and backward traceability from customer shipments to manufactured lots, and finally to ingredients or components received from suppliers? Does your system track lot properties, grades, and testing results? Does it include user-defined technical sheets and operational detail instructions? Does it offer lot and sub-lot control? Audit trails —Audit trails are essential to address compliance requirements that require you to track how data is obtained, used, managed, and secured. Does your system
7/13/2010 12:16:00 PM

InsFocus Releases Version 2.0 of BI Solution for Insurance » The TEC Blog
Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (179) Business Process Matters (61) Customer Relationship Matters (153) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1100)

CUSTOMER ONE WINDOW SOLUTION PPT: bi, Business Intelligence, industry watch, Insfocus, Insfocus Plus, Insurance, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
24-05-2013

TEC Helps San Carlos Select New ERP Solution
San Carlos is one of the largest sugar cane plantations and sugar mills in Ecuador and has a number of sister companies, including a distillery, a paper mill, and a recycling plant. San Carlos needed an enterprise resource planning (ERP) platform that could support all of these organizations. San Carlos turned to Technology Evaluation Centers (TEC) for expert help with its ERP selection and with mapping its varied business processes.

CUSTOMER ONE WINDOW SOLUTION PPT: TEC Helps San Carlos Select New ERP Solution TEC Helps San Carlos Select New ERP Solution Source: Technology Evaluation Centers Document Type: Case Study Description: San Carlos is one of the largest sugar cane plantations and sugar mills in Ecuador and has a number of sister companies, including a distillery, a paper mill, and a recycling plant. San Carlos needed an enterprise resource planning (ERP) platform that could support all of these organizations. San Carlos turned to Technology Evaluation
7/23/2012 4:01:00 PM

The Bottom Line on Bad Customer Data
You can blame your sales people all you want, but if the lead data is bad, they’re not going to bring in business. You can blame your product managers for ineffective promotions, but if the target lists are redundant, the pitches fall on deaf ears. You can blame your customer service representatives for low satisfaction scores, but if customer data is missing, then no wonder the complaint resolution pipeline is backed up. Think it’s your customer resource management (CRM) system? Think again. It’s bad data, and it’s costing you millions. Request your copy of The Bottom Line on Bad Customer Data that delivers detailed advice from Jill Dyche, partner and co-founder of Baseline Consulting, about what you can do to address the impact of bad data on your company. The report gives you insight into how bad data is impacting your company and what you can do about it. How to identify where the bad data is and quantify its impact, and different approaches to determine the sources and causes of bad data are all offered in this paper.

CUSTOMER ONE WINDOW SOLUTION PPT: Bottom Line on Bad Customer Data The Bottom Line on Bad Customer Data Source: Baseline Consulting Document Type: White Paper Description: You can blame your sales people all you want, but if the lead data is bad, they’re not going to bring in business. You can blame your product managers for ineffective promotions, but if the target lists are redundant, the pitches fall on deaf ears. You can blame your customer service representatives for low satisfaction scores, but if customer data is missing, then
5/25/2005 10:37:00 AM

Five Reasons It’s Time for a New ERP Solution
All software has a lifespan, and sooner or later it will be time to change or upgrade your current ERP solution as well. But how can you tell whether your ERP system is still performing to its fullest, or leading your company to slowly lose its competitiveness? Know the five early warning signs that can give you early notice of the coming need to change your ERP system before the results show up in your bottom line.

CUSTOMER ONE WINDOW SOLUTION PPT: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
1/21/2013 2:52:00 PM

J.D. Edwards Names SynQuest Preferred Solution
September 8, 1999 09:00 AM DENVER and ATLANTA, Sept. 8 /PRNewswire/ -- Enterprise business software provider J.D. Edwards & Company JDEC and advanced planning and scheduling (APS) software developer SynQuest Inc. today announced SynQuest Manufacturing Manager software is J.D. Edwards' preferred scheduling and execution solution for discrete manufacturing customers. Under the terms of the enhanced partnership agreement, both vendors will receive a percentage of sales revenue for every joint engagement.

CUSTOMER ONE WINDOW SOLUTION PPT: Recommendations Current and prospective customers of J.D. Edwards and SynQuest should exercise caution when evaluating one or the other vendors as providers of complementary solutions. Improved technological integration is never guaranteed by joint marketing arrangements, and only comes after the arrangement yields considerable implementation experience.
9/10/1999

Improve Profitability with Customer Intelligence
The white paper improving your customer life cycle management shows how small and midsized businesses can enjoy virtually seamless front-to-back-of...

CUSTOMER ONE WINDOW SOLUTION PPT: Improve Profitability with Customer Intelligence Improve Profitability with Customer Intelligence If your front office isn t communicating effectively with your back office, chances are it s creating blind spots that are costing you money. And this is an extremely common problem. Research has shown that many CRM systems provide inadequate front-to-back-office integration. The result is customer data that cannot be shared effectively, and business processes that are prone to errors, delays, and
7/9/2009


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