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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer portfolio definition


Keys to Implementing Project Portfolio Management
Project portfolio management (PPM) is a tool-supported process for optimally managing an organization’s “portfolio” of projects. And although PPM can provide

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Development and Portfolio Management RFI/RFP Template

Corporate Objectives Definition, Portfolio Definition, Product Investment, Product Investment Scoring, Portfolio Balancing, Product Investment Monitoring, Application Technology 

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Product Lifecycle Management Portfolio


The DS PLM solution suite is embodied in four key brands—CATIA, DELMIA, ENOVIA, and SIMULIA—which form one of the industry’s most comprehensive PLM software portfolios. Used separately or collectively, the vendor’s proven applications define, simulate, and optimize all products, processes, and resources in an all-3D environment powered by an open development platform. With DS PLM V5 solutions, all business processes are linked together—including change management, activity and time management, asset management, and more. By enabling employees to collaborate in real time while accessing and sharing the same up-to-date information, companies can increase communication and speed modification, as well as approval processes. As a result, all organizational groups and processes–from design through marketing to maintenance–can share, reuse, and enhance product information in the pursuit of an optimum business strategy. For Virtual Product Design: CATIA CATIA enables users to simulate the entire range of the industrial design process, from concept to product design, analysis, and assembly. The CATIA product line covers all types of design and engineering needs and seamlessly integrates with the vendor’s other brands. For Virtual Production: DELMIA DELMIA enables manufacturers to digitally plan, create, monitor, and control production and maintenance processes. DELMIA applications provide complete coverage of manufacturing processes. For a Global Collaborative Environment: ENOVIA ENOVIA addresses user requirements across the full spectrum of product and business processes, from small-scale teams to extended enterprises with many thousands of users. The ENOVIA portfolio consists of three product lines: • ENOVIA VPLM—management of highly complex product, resource, and manufacturing processes in medium and large extended enterprises • ENOVIA MatrixOne—collaborative product development business processes for enterprises across a wide range of industries, including synchronicity for semiconductor design data management • ENOVIA SmarTeam—collaborative product data management for small to medium businesses, engineering departments of larger organizations, and across supply chains For Virtual Testing: SIMULIA By building on established technology, respected quality, and superior customer service, SIMULIA makes realistic simulation an integral business practice that enables engineers and scientists to improve product performance, reduce the number of physical prototypes, and drive innovation.  

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Project Portfolio Management for New Product Development: Tracking the Project Cycle from Idea to Launch


Resource allocation and phase-based processes are key features to consider when selecting a project portfolio management solution for new product development (NPD) projects. More importantly, NPD projects demand a best practices framework, like Stage-Gate®, for their success.

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JDA Portfolio: For the Retail Industry Part Four: More JDA Portfolio 2004.1 and Microsoft Alliance


JDA Portfolio 2004.1products have been developed or acquired by JDA in order to present customers with an enterprise offering that might currently be the broadest, most functional set of industry leading retail demand chain software solutions available to retailers and their suppliers.

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Business Engine: Driving Project Portfolio Management for IT Departments in the Enterprise Market


Business Engine provides best-of-breed PPM functionality for internal IT departments, focusing on financial governance. For organizations seeking flexible workflow and IT governance capabilities, BEN delivers functionality in the financial services, health care, government, manufacturing, telecommunications, pharmaceuticals and retail vertical markets.

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How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience


With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success.

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10 Facts about Intelligent Virtual Assistants and How They Improve the Customer Experience


Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer experience? Read this guide to uncover the mysteries of virtual assistant design and selection, and get insight into the latest research on the best interactive models and how to use virtual assistants to drive online sales, service, and product education.

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The Customer Relationship Management Vision: It Starts with Relationships


An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined here are four steps that take the mystery out of what makes an effective CRM vision. The secret? It’s all about people and relationships.

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Applying the Power of Social Networks to Customer Relationship Management (CRM)


Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC research director Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.

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Service: Reduce Cost While Maintaining Customer Satisfaction


Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how.

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Project Portfolio Management for Internal IT


Project portfolio management (PPM) has become a critical component in the IT business lexicon. It provides structure and consistency to the process associated with the planning, prioritization, management, and control of project portfolios. By using PPM, IT departments can align their IT and business strategies and improve performance in project-based work, and enhanced corporate governance.

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