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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer procurement


Reduce IT Procurement Time And Risk
All one has to do to get with the best product at the best price is to identify every requirement, find a product that meets all of the criteria, negotiate the

customer procurement  have all of the customer requirements? Have I identified a good set of suppliers? Do the suppliers really understand my needs? Am I asking the right questions? Do I really understand the answers that I am getting? Which factors should drive my decision? Do we have consensus around the decision? Am I getting the best price? Note : This note first appeared in a column by James F. Dowling in Mid - Range Computing . Look for other previously published Mid - Range Computing columns by Mr. Dowling at this site

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

E-procurement RFI/RFP Template

Buying Entity Features, Selling Entity Features, Consulting services, Marketplace, Asset Management, Product Technology  

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Documents related to » customer procurement

Software Evaluation, Selection, and Procurement


The statistics for completing packaged software implementation projects are grim. This article examines how the software evaluation, selection, and procurement process is key to successful software implementations.

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Federal Procurement Essentials: Sealed Bidding


Selling to the government can bring new life to contract winners, particularly small and medium businesses. In fact, organizations that understand and leverage federal acquisition methods and processes can grow from scratch to a profitable bottom line, whatever their size.

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'Collaborative Commerce': ERP, CRM, e-Procurement, and SCM Unite! A Series Study


Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement, and SCM into one coherent system within and between organizations. This is the stuff system integrators dream of.

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e-Procurement Is Not Electronic Purchasing


This is the transcript of an Audio Conference on e-procurement conducted by TEC during which brief case studies of how companies have improved inventory turns and reduced procurement costs through Internet enabled collaboration with suppliers were presented.

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Service: Reduce Cost While Maintaining Customer Satisfaction


Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how.

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Front-to-back-office Integration: Improving Your Customer Life Cycle Management


Research shows that back-office connectivity is not addressed by many customer relationship management (CRM) solutions—meaning, customer data cannot be shared effectively and companies are prone to errors, delays, and needless paperwork. In the long run, this negatively impacts overall customer satisfaction in small to medium businesses (SMBS). Learn how front-to-back-office integration can help you address these issues.

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Customer Data Integration: A Primer


Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework to manage data on a continuous basis.

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Recession? Steal Market Share by Increasing Customer Service!


During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

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Oracle Fusion Procurement: The New Standard for Supply Management


Using technology to improve procurements is not new. Unfortunately, conventional approaches have treated analytics as a discrete discipline, required extensive investment in end-­user training, and failed to account for the real-­world challenges of business interruptions. Oracle Fusion Procurement is different. It drives results by providing unprecedented insight to all users. Its revolutionary approach to business intelligence and process automation sets the new standard and fundamentally changes the way procurement professionals work. Download the data sheet and get the product’s key features.

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User-Focused Design Principles Shape the Customer Experience


Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view of a product, service or provider.

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