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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 customer programming software


Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

customer programming software  already serving our global customer base so it is natural that we expand into new markets. The enterprise market has been our sweet spot, for example our partnership with Microsoft and others includes reaching the small and mid-market segments. TEC: Other than Microsoft Dynamics, who are also your important partners? DL: A part of Spaces by Moxie, the aforementioned Spaces Connect is a comprehensive framework that effectively integrates information from across the enterprise. Its secure application

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » customer programming software

Global Software Aspirations


Exact has established a global infrastructure and network of offices offering direct support, sales and services, with the aim of providing customers a consistent level of service.

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Advanced Business Software


Advanced Business Software Corp. has been a technology leader in software and system installations and support in Georgia, South Carolina and North Florida since 1977. Our staff of consultants, programmers and support personnel provide a wide range of professional education, training, and experience to meet your business’ technology needs. Advanced Business Software Corp. is a channel partner for Microsoft DynamicsGP, DynamicsCRM and DynamicsRMS. We are also a Microsoft Gold Partner for Data Management and Business Solutions.We are also the Southeast Regional Partner for Psion Teklogix, a global provider of mobile computing, bar-coding, wireless data collection and RFID ABSC is a premier local provider for IBM i consulting and programming services, .Net web and Windows programming, database services, application development, systems integration and Project Management. We have been good neighbors and trusted advisors counseling varied businesses in the southeastern US for over 30 years. Many of our customers have been with us for all of those 30 years. Our support staff are trained in customer service and value your time and concerns. Advanced Business Software Corp. prides itself on the many Microsoft certifications held by our consultants and support staff. Let us save you time, energy and money with a solution that will allow you to run your business with confidence.

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Software as a Service: Not without Caveats


Software-as-a-service solutions often cannot provide that final twenty percent or so that differentiates a company from its competitors. Of major concern is whether off-premise applications can support complex, global organizations on a constant basis and on strict service level agreements.

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Software as a Service for Customer Relationship Management and Sales


Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

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Enriching Your Customer Experience with Proactive Customer Communications


Proactive customer communications (PCC) is any outbound communications solution that delivers proactive notifications, alerts, or other messages. Done right, PCC turns often-dreaded telemarketing calls or ignored direct mail into important alerts and updates.

Today, PCC is being used across industries, including financial services, telecom and utilities, travel and hospitality, healthcare, retail, and pharmaceuticals. PCC can help businesses in many industries and of all sizes deliver greater value across the end-to-end customer journey and build brand loyalty.

Highly personalizing PCC is key in making it effective and relevant to the customers it needs to reach. This white paper looks at key factors that drive the use of PCC services, such as using varied communications channels, and preference management.

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Voice of Customer: Using Customer Actions That Speak


Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics.

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Rishabh Software


Rishabh Software is an ISO 9001:2000 and ISO 27001 certified company. Rishabh provides an array of solutions in the fields of IT, IT-enabled services (ITES), and business process outsourcing (BPO). The company is headquartered in Gujarat (India).

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Software Services


Espire provides software-consulting services to clients globally as a partner to conceptualize and realize technology-driven business transformation initiatives. The company leverages its global delivery model to accelerate schedules with a high degree of time and cost predictability. Espire's approach focuses primarily on new methods of conducting business, combining IT innovation and adoption while at the same time leveraging an organization's current IT assets.  

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Customer Advocacy Part I: Creating the Business Case for Customer-centric Companies With Fanatical Customer Advocates


The new focus for business leaders is customer advocacy, soon to become the most important strategic initiative for cutting-edge, forward-thinking companies. A crucial department in the company is thus the customer contact center, as it plays a pinnacle role in branding, corporate image, and customer lifetime value. Adopting a customer-centric culture has a direct impact on corporate financial viability.

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TIBCO Software


TIBCO Software Inc. (NASDAQ: TIBX) is a provider of infrastructure and business intelligence  (BI) software. Whether it’s optimizing inventory, cross-selling products, or averting crisis before it happens, TIBCO uniquely delivers tthe ability to capture the right information at the right time and act on it preemptively for a competitive advantage. 

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