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Documents related to » customer quoting


Listen and Learn: Improving Operations by Using Customer Feedback
Listen and Learn: Improving Operations by Using Customer Feedback. Templates and Other Computer Software to Use In Your Dynamic System in relation to Improving Operations by Using Customer Feedback. Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of retaining a current customer. And according to The Harvard School of Business, even a 5 percent improvement in customer retention can boost profits up to 85 percent. How do companies retain a loyal and consistent customer base? They listen, learn, and adapt—find out more.

CUSTOMER QUOTING: Improving Operations by Using Customer Feedback Listen and Learn: Improving Operations by Using Customer Feedback Source: Mindshare Technologies Document Type: White Paper Description: Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of retaining a current customer. And according to The Harvard School of Business, even a 5 percent improvement in customer retention can boost profits up to 85 percent. How
8/3/2009 3:22:00 PM

Customer Feedback Management » The TEC Blog
Customer Feedback Management » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software

CUSTOMER QUOTING: Allegiance, CFM, Confirmit, CRM, EFM, feedback, IdeaScope, panel, Qualtrics, SPSS, survey, SurveyGuizmo, VerticalPanel, Voxco, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-09-2009

On-time Product Delivery and Customer Satisfaction
On-time Product Delivery and Customer Satisfaction.Read White Papers and Other Software for Your Experiment of On-time Product Delivery and Customer Satisfaction. Fusion UV is the world s leading producer of ultraviolet curing equipment. Its outmoded legacy system couldn t handle the company s complex manufacturing system, and was threatening Fusion s ability to meet its promised delivery dates. By implementing FastTrack, a mySAP All-in-One partner solution, it improved accuracy in pricing, shipping, and purchase order processing.

CUSTOMER QUOTING: On-time Product Delivery and Customer Satisfaction On-time Product Delivery and Customer Satisfaction Source: SAP Document Type: Case Study Description: Fusion UV is the world s leading producer of ultraviolet curing equipment. Its outmoded legacy system couldn t handle the company s complex manufacturing system, and was threatening Fusion s ability to meet its promised delivery dates. By implementing FastTrack, a mySAP All-in-One partner solution, it improved accuracy in pricing, shipping, and purchase
5/5/2006 10:36:00 AM

SAP Announces SAP 360 Customer » The TEC Blog
SAP Announces SAP 360 Customer » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

CUSTOMER QUOTING: CRM, customer experience, customer experience platform, industry watch, SAP, sap 360 customer, SAP CRM, sap hana, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-11-2012

Delivering Superior Customer Value in Insurance
Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a 360-degree view of each customer that covers his or her entire experience with the company. Read this white paper on how information technology that supports tightly integrated, end-to-end business processes can increase insurer responsiveness and customer loyalty.

CUSTOMER QUOTING: Delivering Superior Customer Value in Insurance Delivering Superior Customer Value in Insurance Source: SAP Document Type: White Paper Description: Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a 360-degree view of each customer that covers his or her entire experience with the company. Read this white paper on how information technology that supports tightly integrated, end-to-end business
12/22/2010 3:42:00 PM

The Bottom Line on Bad Customer Data
You can blame your sales people all you want, but if the lead data is bad, they’re not going to bring in business. You can blame your product managers for ineffective promotions, but if the target lists are redundant, the pitches fall on deaf ears. You can blame your customer service representatives for low satisfaction scores, but if customer data is missing, then no wonder the complaint resolution pipeline is backed up. Think it’s your customer resource management (CRM) system? Think again. It’s bad data, and it’s costing you millions. Request your copy of The Bottom Line on Bad Customer Data that delivers detailed advice from Jill Dyche, partner and co-founder of Baseline Consulting, about what you can do to address the impact of bad data on your company. The report gives you insight into how bad data is impacting your company and what you can do about it. How to identify where the bad data is and quantify its impact, and different approaches to determine the sources and causes of bad data are all offered in this paper.

CUSTOMER QUOTING: Bottom Line on Bad Customer Data The Bottom Line on Bad Customer Data Source: Baseline Consulting Document Type: White Paper Description: You can blame your sales people all you want, but if the lead data is bad, they’re not going to bring in business. You can blame your product managers for ineffective promotions, but if the target lists are redundant, the pitches fall on deaf ears. You can blame your customer service representatives for low satisfaction scores, but if customer data is missing, then no
5/25/2005 10:37:00 AM

Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results.

CUSTOMER QUOTING: Best-in-class Marketers Drive Enhanced Customer Loyalty Best-in-class Marketers Drive Enhanced Customer Loyalty Source: SAP Document Type: White Paper Description: The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer
7/12/2012 2:11:00 PM

Competition Intensifies for the SMB ERP Customer
The small to midsize market for enterprise applications is already growing. Small to midsize businesses (SMBs) are looking for practical solutions that offer full capabilities at a quick return on investment (ROI). Vendors responding to SMB requirements now offer solutions with rapid implementation, Microsoft Office integration, and mobile support. Find out more about what enterprise application vendors are offering—and what you should be looking for.

CUSTOMER QUOTING: for the SMB ERP Customer Competition Intensifies for the SMB ERP Customer Source: Oracle Document Type: White Paper Description: The small to midsize market for enterprise applications is already growing. Small to midsize businesses (SMBs) are looking for practical solutions that offer full capabilities at a quick return on investment (ROI). Vendors responding to SMB requirements now offer solutions with rapid implementation, Microsoft Office integration, and mobile support. Find out more about what
10/7/2009 3:09:00 PM

A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

CUSTOMER QUOTING: Tectonic Shift in Communications Customer Life Cycle Management A Tectonic Shift in Communications Customer Life Cycle Management P.J. Jakovljevic - August 4, 2005 Read Comments Three Tenets of Amdocs New Go-to-Market Strategy Amdocs (NASDAQ: DOX) recently unveiled a new marketing philosophy—one so significant that it is touted as the most important development since the company went public in 1998. Amdocs is an Israel-based company that provides billing systems, customer care, and support to
8/4/2005

Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
Get Closer to Your Best Customers: a Shift in Customer Strategies in a Time of Crisis. Find Out Software Solutions and Applications for the Customer Strategies. An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing and sales vehicle for reaching them—with a shrinking budget. And shifts in customer spending demand a fresh look at the value proposition of your current products and services. Find out how you can stay close to your customers as their needs change.

CUSTOMER QUOTING: Customers: A Shift in Customer Strategies in a Time of Crisis Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis Source: SAP Document Type: White Paper Description: An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing and sales vehicle for reaching them—with a shrinking budget. And shifts in customer spending demand a fresh look at the value proposition of your
6/4/2009 12:19:00 PM

Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results.

CUSTOMER QUOTING: Best-in-class Marketers Drive Enhanced Customer Loyalty Best-in-class Marketers Drive Enhanced Customer Loyalty Source: SAP Document Type: White Paper Description: The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer
7/12/2012 2:11:00 PM


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