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Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » customer relation management in ppt


How to Embrace CRM and Make it Succeed in Your Organization
Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution must consider many factors, including

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How 5 Companies Increased Revenue and Profitability with Leadership and Customer Relationship Management Software
Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies

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5 Tips to Effective Learning Management
Learning management systems (LMS) manage all aspects of education by automating and managing the administration, management, delivery, and end user experience

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Enhancing Governance, Risk, and Compliance through Effective Risk Management
Embedding governance, risk, and compliance (GRC) management into all business process has become imperative. Companies need to adopt a holistic view when it

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Learning Management Suite RFI/RFP Template
Classroom Training Management, E-learning Management, Custom Content Authoring/Publishing Tools, Virtual Classrooms, Course Content/Learning Object Management

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Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and

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2011 HR Technology Conference & Expo (Day 1): What Happens in Vegas Shouldn’t Have to Stay in Vegas
Hundreds of industry experts have descended on Las Vegas for the 2011 HR Technology Conference @ Expo (and for other things, such as networking and maybe just a

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Human Capital Management
Human Capital Management (HCM) encompasses all the applications necessary for handling personnel-related tasks for corporate managers and individual employees

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Prepare for the Quantum Leap in Real-time Analytics: How In-memory Analytics Is Going to Change Everything about Your Enterprise
For business leaders facing the radical, disruptive change represented by in-memory analytics, the response may range from enthusiasm and advocacy to

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Best-in-class Strategies for Selecting an ERP Solution in 2013
Enterprise resource planning (ERP) represents a serious investment for any organization and is vital to future success. Top performing organizations approach

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Why Price Shouldn't Be the Final Factor When Investing in Manufacturing ERP Software: The Hidden Expenses Often Found in Low-cost ERP Systems
When it is time to invest in a new enterprise resource planning (ERP) system, a low entry price could be concealing an expensive total cost of ownership. Price

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Business Intelligence in SAP Business All-in-One: Improve Transparency and Agility
Business intelligence (BI) functionality can help your company gains visibility, insight, operational alignment, and accountability to increase revenue, margins

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Talent Management
Talent management@solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from

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Competing in a Big-box World: How Retailers Can Leverage Technology to Thrive in Today’s Retail Environment
Industry analysts and retail executives agree that, although competitive prices are a must, “low price” as a leading strategy will no longer lead to long-term

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