Home
 > search far

Featured Documents related to »  customer relations training


How to Measure Customer Satisfaction
Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating

customer relations training  with reality, and that customer expectations are being managed as they should be. The organization's strengths are equal in service and expectation management, giving a realistic picture to management. In this case, the organization needs to take corrective action based on the rating should it be poor. Suppose that the internal CCSR is way below the CSS rating. This means that the customer's perception of an organization's service is better than the service is in reality. This is not of any benefit to Read More...

Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

customer relations training  Customer Relation Management | Customer Relations | Customer Relations Management | Customer Relationship | Customer Relationship Management | Customer Relationship Management Age | Customer Relationship Management Application | Customer Relationship Management Applications | Customer Relationship Management CRM Software | Customer Relationship Management Implementation | Customer Relationship Management Industry | Customer Relationship Management Information | Customer Relationship Management Model | Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » customer relations training


Sage Saleslogix Guidebook
If you’ve already implemented Sage Saleslogix for your customer relationship management (CRM) process and CRM analytics needs, this guidebook can help you

customer relations training  Customer Relation Management | Customer Relations | Customer Relations Management | Customer Relations Software | Customer Relationship | Customer Relationship Management | Customer Relationship Management CRM Software | Customer Relationship Management Software | Customer Relationship Management System | Customer Relationship Management Systems | Customer Relationships | Customer Research | Customer Retention | Customer Satisfaction | Customer Satisfaction Measurement | Customer Segmentation | Customer Read More...
Deploying Customer Relationship Management Effectively: Beyond Implementation
A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into

customer relations training  relation management information | customer relations | customer relations management | customer relationship | customer relationship development | customer relationship management | customer relationship management activities | customer relationship management application | customer relationship management applications | customer relationship management article | customer relationship management articles | customer relationship management association | customer relationship management comprehensive Read More...
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

customer relations training  Relation Management System | Customer Relations | Customer Relations Management | Customer Relations Management Software | Customer Relations Software | Customer Relationship | Customer Relationship Management | Customer Relationship Management Age | Customer Relationship Management Application | Customer Relationship Management Applications | Customer Relationship Management Articles | Customer Relationship Management CRM | Customer Relationship Management CRM Software | Customer Relationship Management Read More...
The Key to Achieving Global Customer Visibility
A clear customer focus is an essential part of improving business effectiveness and efficiency. But how can businesses achieve global customer visibility in

customer relations training  Key to Achieving Global Customer Visibility A clear customer focus is an essential part of improving business effectiveness and efficiency. But how can businesses achieve global customer visibility in today's competitive market? With the implementation of a master data management (MDM) solution, businesses can gain multidimensional, real-time visibility of their customers, resulting in improved competitiveness, higher profit margins, and reduced business risk. Read More...
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

customer relations training  Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather they need to go through a customer Read More...
The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

customer relations training  Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways. Read More...
Online Training Case Study
A large multibillion-dollar service company decided to implement e-learning tools from SyberWorks in order to overcome significant challenges in training its

customer relations training   Read More...
Employee Training in a Recession
Organizations reassessing their staffing levels are both reducing headcount and cutting employee-related expenses, even if training can provide long-term

customer relations training  Training in a Recession As organizations reassess their staffing levels, many employees are being asked to do more with less. Aside from reducing headcount, many organizations are cutting back on employee-related expenses, even if they can provide long-term benefits. Examples include application training and travel to user groups in which employees can network and exchange best practices. This article discusses the increased importance, benefits, and risks related to employee training in a Read More...
Customer Centricity: The Devil Lies in the Details
The purpose of this white paper is to help readers understand the importance of customer-centricity in today's highly competitive and constantly evolving

customer relations training  Centricity: The Devil Lies in the Details The purpose of this white paper is to help readers understand the importance of customer-centricity in today's highly competitive and constantly evolving business landscape. Its aim is to remove misconceptions and guide you to achieve true customer-centricity. Read More...
Social Customer Suite
Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.

customer relations training  Customer Suite Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers. Read More...
MRB Public Relations, Inc.


customer relations training   Read More...
Training Partner LMS
GeoMetrix's Training Partner is a sophisticated LMS product suite. Training Partner targets the operational and management needs of commercial, corporate and

customer relations training  lms,sap lms,blackboard lms,lms peoplesoft,online learning portal,training software Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others