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Abstract:
Aligning Sales Territories to Enhance Sales Productivity: Improving Customer Relationships in a Tough Economy. Find Free Guidelines
and Other Solutions to Define Your Implementation In Relation To Sales Productivity. In a tough economy, retaining customers
and reducing costs become paramount, and sales fo (...)
Excerpt related to
customer relations training:
Aligning Sales Territories to Enhance Sales Productivity: Improving Customer Relationships in a Tough Economy. Find Free Guidelines
and Other Solut...
Published:
2010-03-11
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Abstract:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation. (...)
Excerpt related to
customer relations training:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analys...
Published:
2004-07-23
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Abstract:
Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond. Read Online
White Paper about Six Key Elements to Delivering a Consistent Outstanding Customer Experience. Customers are the lifeblood
of any business, and receiving quality customer service is a (...)
Excerpt related to
customer relations training:
Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond. Read Online
White Paper about Six Key...
Published:
2010-03-11
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Abstract:
As long as human intervention is part of network operations, there will always be vulnerabilities and an Incident Response
capability establishes a force to minimize the effect of system security breaches. (...)
Excerpt related to
customer relations training:
As long as human intervention is part of network operations, there will always be vulnerabilities and an Incident Response
capability establishes ...
Published:
2002-05-08
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Abstract:
ROI Systems' strategy in terms of enhancing its product only in tune with ensuring its customers' delight has apparently
been paying off in terms of staffing and resellers expansion and company growth. This should come as welcome news these days
when even much bigger competitors that have traditionally t (...)
Excerpt related to
customer relations training:
ROI Systems' strategy in terms of enhancing its product only in tune with ensuring its customers' delight has apparently
been paying off in terms ...
Published:
2003-06-02
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Abstract:
Your Challenge: Get Decision Makers' Approval for Future Sales Force. Specific, Measurable, Achievable, Relevant and Time-Bound.
Most companies are aware that the buying processes of the world and its buyers are changing, but many have yet to recognize
the need to make changes within their own sales force (...)
Excerpt related to
customer relations training:
Your Challenge: Get Decision Makers' Approval for Future Sales Force. Specific, Measurable, Achievable, Relevant and Time-Bound.
Most companies are...
Published:
2010-03-11
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Abstract:
10 Steps to a Successful CRM Implementation. Get Articles and Other Documents to Delineate Your Selection In Relation to 10
Steps to a Successful CRM Implementation. When selecting or implementing a customer relationship management (CRM) solution,
a mistake or error in judgment can be extremely costly. Th (...)
Excerpt related to
customer relations training:
10 Steps to a Successful CRM Implementation. Get Articles and Other Documents to Delineate Your Selection In Relation to 10
Steps to a Successful C...
Published:
2010-03-11
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Abstract:
Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports
personalized interactions between surfers and websites. (...)
Excerpt related to
customer relations training:
Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports
personalized interact...
Published:
2000-03-03
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Abstract:
Sage Saleslogix Guidebook. Get Data Associated with Sage Saleslogix Guidebook. If you’ve already implemented Sage Saleslogix
for your customer relationship management (CRM) process and CRM analytics needs, this guidebook can help you achieve more
value. And if you’re considering Saleslogix for your ne (...)
Excerpt related to
customer relations training:
Sage Saleslogix Guidebook. Get Data Associated with Sage Saleslogix Guidebook. If you’ve already implemented Sage Saleslogix
for your customer rela...
Published:
2010-03-11
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Abstract:
Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis. Find Free Strategy and Other Solutions
to Define Your Acquisition In Relation To Brand Value and Supply Chain. Any corporate executive can tell you that a strong
brand can help achieve price premiums, promote customer (...)
Excerpt related to
customer relations training:
Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis. Find Free Strategy and Other Solutions
to Define Your Acqui...
Published:
2010-03-11
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Abstract:
Improving Customer Relationships: An Integrated Approach. Find Free Proposal and Other Solutions to Define Your Project In
Relation To Customer Relationships. It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver
on their expectations, and your revenue will increas (...)
Excerpt related to
customer relations training:
Improving Customer Relationships: An Integrated Approach. Find Free Proposal and Other Solutions to Define Your Project In
Relation To Customer Rel...
Published:
2010-03-11
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Abstract:
Cutting the Risk from CRM Purchase and Deployment. Get Free Documentation for Cutting the Risk from CRM Purchase and Deployment.
Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools
that any size of business can deploy. Indeed, many (...)
Excerpt related to
customer relations training:
Cutting the Risk from CRM Purchase and Deployment. Get Free Documentation for Cutting the Risk from CRM Purchase and Deployment.
Customer relations...
Published:
2010-03-11
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Abstract:
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility.
When faced with a problem, the consumer is alone! What happened to the lifetime value of the customer? This article examines
the lapses and promises in providing service (...)
Excerpt related to
customer relations training:
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility.
When faced ...
Published:
2004-11-02
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Abstract:
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly
becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer
satisfaction. While revenue is flattening for many produc (...)
Excerpt related to
customer relations training:
... Type: White Paper Description: With products increasingly becoming commodities, chief executive officers
(CEOs) recognize that first-rate customer service is ...
Published:
2010-03-11
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Abstract:
The system supports a completely user-defined set of critical success factors for each business, business unit, or even individual
employee. (...)
Excerpt related to
customer relations training:
... Since this is a task manager and not a CRM system, TaskWise can handle vendor and employee relations
just as easily as it can handle customer relations. ...
Published:
2005-01-06
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Abstract:
Ready to read the case study entitled Best Foam Fabricators? Click here! As a supplier to the automotive industry, Best Foam
Fabricators often needed to expedite parts to customers to fill orders. This meant the company was spending up to $50,000
(USD) on expedited freight. To reduce costs—of both s (...)
Excerpt related to
customer relations training:
Ready to read the case study entitled Best Foam Fabricators? Click here! As a supplier to the automotive industry, Best Foam
Fabricators often need...
Published:
2010-03-11
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Abstract:
Your Challenge: Get Decision Makers' Approval for The Three E's of CRM. Specific, Measurable, Achievable, Relevant and Time-Bound.
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer
experiences to differentiate themselves from the (...)
Excerpt related to
customer relations training:
Your Challenge: Get Decision Makers' Approval for The Three E's of CRM. Specific, Measurable, Achievable, Relevant
and Time-Bound. With product lif...
Published:
2010-03-11
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Abstract:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your Acquisition In Relation To Social CRM. Most of your customers and prospects expect you to be involved
in social media—and they’ll be more likely to do (...)
Excerpt related to
customer relations training:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your...
Published:
2010-03-11
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Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
customer relations training:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Published:
2004-11-08
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Abstract:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked to the Must-have Elements of Every Successful CRM Initiative. It’s no secret that winning and retaining
customers is the key to growth and success. But that (...)
Excerpt related to
customer relations training:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked...
Published:
2010-03-11