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Documents related to » customer relationship management (crm)


10 Ways to Sell Upper Management on a Network Upgrade
10 Ways to Sell Upper Management on a Network Upgrade. Find Free IT Guides, Case Studies, and Other Resources Linked to the Upper Management on a Network Upgrade There are many legitimate reasons for upgrading your company’s enterprise network. The trick is selling those reasons to the executives holding your company’s purse strings. When you know it’s time for a network upgrade, you need more than just the technical facts—you have to arm yourself with a solid business case. Start with 10 tips that can help you sell the members of your upper management team on a network upgrade.

CUSTOMER RELATIONSHIP MANAGEMENT (CRM): eiciently enough to satisfy customers or employees. If your company is looking to ofer customers Web 2.0 services or cut costs with a VoIP implementation, you need a modern enterprise to handle the greater bandwidth requirements, QoS (quality of service) functions, and additional traic that will be generated by both next-generation applications and voice services. Protect the business with tightened enterprise security. Security threats continue to evolve, and so should your security measures. Any network
9/3/2008 4:32:00 PM

The Channel Management Shuffle
Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is critical to successful channel management?

CUSTOMER RELATIONSHIP MANAGEMENT (CRM): must start from the customer and work back to ensure a positive customer experience. Simply put, this means that when you are designing processes and policies, ensure that all are validated or tested from the customer experience perspective. A value-based approach related to measuring and inducing partners in the channel is an emerging best practice. Meaning that, in order to determine how a partner is performing, other aspects beyond just sheer sales volume or revenue are considered. Such as quality (del
12/23/2005

The Case for Pricing Management
Savvy and dynamically optimized pricing can mean the difference between survival and failure. In many environments it might be smarter, quicker, and more useful to calculate pricing based on systematic analysis rather than on fuzzy thinking or human emotions.

CUSTOMER RELATIONSHIP MANAGEMENT (CRM): no one can control customer needs: one cannot know for sure that they will buy more. Some indications show that volumes would have to rise about 19 percent to offset the profit impact of a 5 percent price cut, and such demand sensitivity to price cuts is quite rare. And even if customers do buy more, the question then becomes, can this upsurge in demand even be delivered? Thus, it appears that raising prices justifiably is the most effective way for enterprises to increase (or maintain) profits in times o
4/3/2006

N-Tier Demand Management
The classic bull-whip effect means that the further a supplier is removed from the end consumer, the worse are the fluctuations in demand that they see. This has led many to recommend an n-tier approach to demand management, where everyone gets visibility to the end-customer demand at the same time. In practice, very few companies have been able to actually realize this vision. There are some practical approaches that a few leading suppliers deep in the supply chain are have taken to successfully mitigate the bull-whip effect.

CUSTOMER RELATIONSHIP MANAGEMENT (CRM): 1—Multiple channels for single customer In an n-tier supply chain, demand to the supplier from a single customer, such as an OEM, may travel through multiple channels (see figure 1). It is up to suppliers to aggregate expected demand for each major [] customer regardless of the channel that it flows through. This requires understanding the total market size, demand elasticity, and share for each customer (see section below Forecasting Your Customer s Demand ). In addition, many suppliers fail to effect
12/23/2004

Role of the CFO in Enterprise Performance Management
The white paper enterprise performance management: financial excellence and beyond explores the business realities driving this evolution, and show...

CUSTOMER RELATIONSHIP MANAGEMENT (CRM): For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2009
7/23/2009

Napster Cooks up Soup-to-Gnutella Network Management Challenges
Recent legal actions against online MP3 search services suggest U.S. businesses may be liable for not restricting programs like Napster and Gnutella on their networks

CUSTOMER RELATIONSHIP MANAGEMENT (CRM): napster, gnutella, Gnutella Network Management Challenges, metallica copyright owners, napster metallica, bandwidth consumption , mp3 legal liability , shifting peer-to-peer network, Napster system, gnutella open source, gnutella article, napster article.
5/17/2000

Vulnerability Management Buyer s Checklist
Here's an easy, effective way to cover yourself: download the vulnerability management buyer's checklist: key questions to ask before you select a ...

CUSTOMER RELATIONSHIP MANAGEMENT (CRM): For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2009
6/22/2009

Delivering Adaptive Discovery for Business Process Management
Designing processes for business process management solutions can be daunting, as all flows, rules, and exceptions have to be defined. With Adaptive Discovery from Ultimus, however, processes can be designed on a high level, and exceptions defined after deployment.

CUSTOMER RELATIONSHIP MANAGEMENT (CRM): processing, mortgage approvals, and customer service. System-intensive processes, on the other hand, often involve high-volume, repetitive transactions which require no or minimal human interaction. These transactions take place between different applications. This article focuses on the human-centric BPM solution, and how it adapts to process changes. Automating Processes Automated processes represent the first step within BPM, and provide the primary business cost savings. The initial legwork captures
10/13/2006

Top Content Management Solutions Compared
Use TEC sContent Management Evaluation Center* to get a detailed comparison of content management solutions based on your priorities.

CUSTOMER RELATIONSHIP MANAGEMENT (CRM): For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2010
8/10/2010 2:55:00 PM

Infrastructure Management Wunderkind Divides And Integrates
Peregrine Systems divides its focus by creating two business groups. It integrates its strengths by making two product lines work together. And the sum on the bottom line isn't too shabby.

CUSTOMER RELATIONSHIP MANAGEMENT (CRM): it has added eleven customers to its ASP service. The company s strategy calls for expanding its management products, including the entire Get.It! suite of Employee Self Service applications, ServiceCenter FacilityCenter and Real Estate Portfolio Manager. Market Impact Peregrine continues to fly high. It has been looking financially stronger for each of the past five quarters and is making well-focused product moves. It has an excellent story to tell about asset management, and integrating its asset
11/21/2000

Infor EAM Fleet Management


CUSTOMER RELATIONSHIP MANAGEMENT (CRM): Infor EAM Fleet Management, EAM, enterprise asset management, Infor EAM, fleet operations, construction, heavy equipment, commercial transportation, rail fleets, fleet management, asset tracking, VMRS, fuel management, tire management.
8/6/2013 2:26:00 PM


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