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Exact
Established in 1984, Exact Software provides solutions comprising traditional enterprise resource planning (ERP), as well as related software solutions such

customer relationship management malaysia  human resource management (HRM), customer relationship management (CRM), project management, business intelligence and business analytics (BI/BA), and electronic workflow. Exact is headquartered in Delft (the Netherlands) and has other offices in Europe, the Middle East, North and South America, Asia, Australia, and Africa. With approximately 2,200 employees, subsidiaries in more than 40 countries, solutions available in 40 languages, Exact currently serves customers in more than 125 countries across all Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer relationship management malaysia


Pronto Software, ERP Vendor
Pronto Software@Australian vendor of software meeting the needs of a range of vertical industries such as retail and food and beverage@wants to ensure it

customer relationship management malaysia  Web commerce retail and customer relationship management (CRM) supply chain management (SCM) , with warehouse and inventory management, sales orders, purchase orders, electronic data interchange (EDI) , advanced forecasting, distribution, and other functionalities mining   Offices:   Head office: Melbourne (Australia) Value-added resellers (VARs) : in Canada, Mauritius, Malaysia, Sri Lanka, India, Singapore, Vietnam, Australia, New Zealand, and the United States (US)   Company Goals:   To continue Read More...
Enterprise Applications Vendor Reverses Fortunes - But Will Perseverance and Agility Be Enough?
With seven consecutive profitable quarters, a feat unprecedented in the company's recent past, IFS enters a new phase of sustained profitable growth, along with

customer relationship management malaysia  also expanded into the customer relationship management (CRM) arena by acquiring former Israel-based CRM vendor Exactium for its product configuration module in the late 1990s. The subsequent sell-off move to Pivotal in 2000 (see What is IFS up to in the CRM Arena?! ) represented IFS tacitly conceding that it had gone beyond its means with its over-ambitious product scope and geographic expansion at the time. The Consolidation and Restructuring Phase Since 1999, IFS has made no substantial acquisitions, Read More...
Outsourcing in Latin America
Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America

customer relationship management malaysia  for the large Hispanic customer service sector within the US. Panama —Like other countries in this region, Panama is trying to take advantage of its proximity to the US, as well as of the fact that they share an important time zone. With a large bilingual community (thanks to a long relationship with the US based on the Panama Canal), it is encouraging local and global outsourcing companies to invest in outsourcing services, and is trying to consolidate a larger technically skilled workforce. Read More...
Enterprise Application Provider May Deepen Market Impact
The worst is past for SoftBrands. However, the vendor must still deal with the problem of blending many formerly independent organizations together, while

customer relationship management malaysia  well as significant manufacturing, customer relationship management (CRM), supply chain, and collaborative B2B e-commerce requirements, we generally recommend including the original Fourth Shift in a long list for an enterprise application selection. Although it addresses the market horizontally, the product has a high proportion of its customers in the automotive, electronics, computers, machinery, fabricated products, consumer products, batch process, and medical devices industries, where traceability Read More...
Risk Management with Investigation Process Design, Execution, and File Management: The BPS Server Concept
Client processes and risk control contextualization can be greatly improved through investigation process design, process execution, and file management issues.

customer relationship management malaysia  risk,investigation,BPS,database,criteria,compliance Read More...
10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

customer relationship management malaysia  as part of their customer relationship management initiatives have a higher probability of success than those that don’t.”1 1 - Source: “The Case for Knowledge Management in CRM,” Gartner Inc., April 2003 About KNOVA Software KNOVA, a Consona CRM solution, is an intelligent customer experience solution that maximizes the value of every interaction throughout the customer lifecycle. KNOVA turns information into a knowledge powerhouse, and delivers it in a user experience that raises the Read More...
MODX Web Content Management: Vendor Profile
Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services

customer relationship management malaysia  web content management system,web content management framework,modx,web content management system review,web content management system comparison,web based content management system,web content management system software,web content management system reviews,web site content management system,modx developers,free web content management system,web content management system free,best web content management system,web content management system cms,content management system web design Read More...
TEC 2013 EAM/CMMS Market Survey Report: What Organizations Want in Enterprise Asset Management and Computerized Maintenance Management System Software
This report gives an overview of current considerations for organizations seeking to purchase an EAM/CMMS solution. Based on data collected from EAM/CMMS

customer relationship management malaysia  Enterprise Asset Management,EAM software,TEC market survey,EAM,Computerized Maintenance Management System,CMMS software,CMMS Read More...
Make 'em Beg for It-How To Get Support for Electronic Document Management Systems and Electronic Records Management Systems
To successfully obtain the budget and organizational support for an electronic documentation management systems (EDMS) and electronic records management system

customer relationship management malaysia   Read More...
Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

customer relationship management malaysia  business process management tools,business process management training,business process management tool,business process management suite,what is business process management,business process management systems,business process management bpm software,business process management software,business process management consulting,business process management consultant,business process management software comparison,business process management journal,business process management certification,business process management system,business process management open source Read More...
Intelligent Workload Management
Computing infrastructure today though versatile must be used wisely. Intelligent workload management (IWM) allows for efficient consumption of computing

customer relationship management malaysia  IT Management,IT Budgeting,Cost Control,Risk Management,security,best practices,e-commerce,cloud computing,it risk management,risk management tools,security risk management,business risk management,risk management plan,risk management system,enterprise risk management Read More...
Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

customer relationship management malaysia  most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all Read More...

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