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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 customer relationship management new zealand


From Shoestring Budget to Millions: The Road Ahead for an Enterprise Management Software Vendor
Indisputably, Deltek remains an enterprise applications vendor of choice for project-based businesses. With its recent capital infusion and product deliveries

customer relationship management new zealand  to its large installed customer base: to maintain and strengthen relationships with the existing customers by providing ongoing support services; to derive additional revenues by migrating clients to more advanced products within its product line, licensing add-on application software products, and offering its customers additional consulting and training services; and to target existing customers for front-office add-on solutions such as Deltek CRM & Proposals, Deltek Time Collection, Deltek Employee

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » customer relationship management new zealand

Acumatica Declares 2013 a Record Year, Looks to Similar 2014


Acumatica, a fast-growing provider of customizable, cloud-based ERP applications for small to medium businesses (SMBs), recently announced a record year for new customer deals, increased revenue, and plans for its 2014 Partner Summit. Get the details in P.J. Jakovljevic’s blog post.

customer relationship management new zealand  offering financial management, distribution, customer relationship management (CRM), and project accounting suites. The vendor recently announced a record year for new customer deals, increased revenue (a whopping 350 percent year-over-year revenue growth), and plans for its 2014 Partner Summit .   Headquartered in Kirkland, Washington, Acumatica maintains direct offices in Washington, D.C., Moscow, and Singapore, with affiliate offices in Indonesia and Mexico. Spurring the company’s worldwide growth Read More

MYOB to OEM Acumatica Cloud ERP


Acumatica and MYOB, the largest business management software provider in Australasia, have announced a multimillion dollar deal. The deal enables MYOB to localize and distribute Acumatica’s enterprise resource planning (ERP) solution platform, moving its offering to midsize clients into the online (cloud) space. This move provides an alternative for midsize businesses to the vendor’s existing on

customer relationship management new zealand  offering financial management, distribution, customer relationship management (CRM), and project accounting suites. Acumatica Studio , its technology development platform (based on Microsoft Azure Cloud or what used to be the .NET Framework ), gives ISVs and OEMs a rapid and cost-effective means of developing and integrating cloud-based apps using industry-standard tools. In addition to the flexibility of its platform, Acumatica offers cloud, on-site, and hybrid deployment options, device independence, Read More

Zavanti


Zavanti is a provider of complete software solutions for customers in the real estate and construction and professional services industries. Zavanti solutions address the needs of property owners, developers, builders, and professional services sectors. Built on over 30 years of global product development experience, Zavanti solutions address the full lifecycle needs of its clients, including: Feasibility  Sales and marketing, customer relationship management (CRM) Enterprise resource planning (ERP) for finance and project control Zavanti solutions enable users to: Access accurate information in real-time Measure manage and improve operations Use specialized industry process flows Stay connected and remain in control Eliminate disparate systems Zavanti has operations and partners in North America, Australia, New Zealand, the Middle East, and Southern Africa.

customer relationship management new zealand  Feasibility  Sales and marketing, customer relationship management (CRM) Enterprise resource planning (ERP) for finance and project control Zavanti solutions enable users to: Access accurate information in real-time Measure manage and improve operations Use specialized industry process flows Stay connected and remain in control Eliminate disparate systems Zavanti has operations and partners in North America, Australia, New Zealand, the Middle East, and Southern Africa. Read More

Acumatica Heralds xRP Cloud Platform


Acumatica releases Acumatica Cloud xRP Platform to empower developers and software companies to bring their new and legacy applications to the cloud faster and cheaper. Get the details in P.J.'s post.

customer relationship management new zealand  resource planning (ERP) and customer relationship management (CRM) capabilities, while enjoying flexible deployment and tenancy options.   The Cloud xRP Platform launch is supported by more than 10 software companies across the world building their industry applications on the platform today. For example, JAAS Systems built JAMS , its manufacturing ERP solution on the platform, whereas JAMIS migrated its formerly AS/400 COBOL-based ERP solutions to government contractors. Other examples include M5 Read More

Talent Management Technology Strategies for the Retail Industry in 2010


An integrated talent management technology solution, deployed with an effective strategy, offers significant advantages for retailers. For one thing, businesses approach talent management from an integrated perspective, not as stand-alone elements. But a more important advantage for is the impact on the bottom line. Discover research that shows that businesses with an integrated approach generate 26 percent more revenue.

customer relationship management new zealand  Cornerstone,hr training,talent management,human capital,workforce management,hr management,human resources training,personnel management,succession planning,compensation management,employee management,employee retention,employee development,management recruitment,hr outsourcing Read More

OutStart TrainingEdge.com Learning Management System Certification Report


The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Alfanar IT Solutions-Enterprise Content Management


Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM) solutions to both government and private sectors—two sectors undergoing rapid automation and thus in need of ECM solutions in Saudi Arabia. Read this paper to see how alfanar IT plans to address these market needs and the improvements expected with OpenText.

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EMC Documentum: A Brief on Its Content Management Offerings in 2012


The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the information management landscape. In this report, TEC's director of knowledge services Josh Chalifour looks at the directions in which EMC is focusing its products and services, and how that relates to requirements you may have for your content management initiatives.

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Tenrox Project Workforce Management for PPM for PSA Certification Report


Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA) solutions in the Project Portfolio Management (PPM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Project Workforce Management


Tenrox's Project Workforce Management solution, available on demand or on premise, is a modular solution for managing project workforces in real time. Tenrox's workflow engine lets users drag and drop icons to design and change workflows. Integration with accounting, payroll, financial, customer relationship management (CRM), and project management systems is built in.  

customer relationship management new zealand  with accounting, payroll, financial, customer relationship management (CRM), and project management systems is built in. Read More

Logility Voyager Solutions for Supply Chain Management (SCM) Certification Report


Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Jamcracker Dredges a New Channel


Jamcracker, an ASP providing business services for HR management, expense management and sales force automation solutions has announced a new program to increase sales. Jamcracker’s Channel Program offers sales and implementation training to its new channel partners.

customer relationship management new zealand  and lower cost of customer acquisition through sales and technical training and marketing programs. The program helps a variety of companies - from venture capitalists to systems integrators - present a more competitive, integrated solution to their customers, which they can complement with ongoing consulting services. In addition, Jamcracker has teamed with Channel Automation, Inc. to create a tailored, collaborative online workspace that partners can use to effectively manage their relationships and Read More

NEXGEN Asset Management


NEXGEN Asset Management is the industry leading asset management software that combines a robust computer maintenance management system with advanced asset management planning tools. Based on over 25 years of practical asset management program and software implementation experiences, NEXGEN Asset Management is a web based software that was developed specifically to support a comprehensive asset management program. NEXGEN Asset Management has successfully been implemented globally across multiple industries that include utilities management, facilities management, manufacturing and fleet management. NEXGEN Asset Management software includes a comprehensive asset management program and eliminates the integration of multiple elements.

customer relationship management new zealand   Read More

Symix Starts New Year Under New Name, But Old Issues Remain


On November 8, Symix Systems began operating as Frontstep, and its common stock will be traded under the symbol "FSTP". However, the company’s financial performance continues to deteriorate: The company reported its third consecutive loss in Q1 2001.

customer relationship management new zealand  products, services, partnerships and customer successes we've built over the last year. However, the company's financial performance continues to deteriorate. On October 25, Symix announced financial results for the first fiscal quarter ended September 30, 2000. The company reported a net loss of $3.5 million for the quarter, compared to net income of $895,000 for the same period last year. Total revenue for the quarter was $28.0 million, compared to $32.1 million for last year's comparable quarter (See Read More