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Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationship management open source:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
This report aims to establish the areas of product functionality required by service industries such as advertising agencies
and identify a strategy vendors might take to improve the fit of their solutions to this market. Enterprise resource planning
(ERP) systems that address the needs of service industr (...)
Excerpt related to
customer relationship management open source:
... Source: Technology Evaluation Centers. Document Type: TEC Report Description: Enterprise
resource planning (ERP) systems that address the needs of service ...
Published:
2011-08-02
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Abstract:
As we witness the inexorable increase in demand for Free and open source software (FOSS), many organizations have yet to
glean the FOSS fundamentals. This series highlights fundamentals for the enterprise as manifested in global customer demand
trends. (...)
Excerpt related to
customer relationship management open source:
... Customer Relationship Management, CRM, 94. ...
Enterprise Asset Management, EAM, 40. ... Relatively few vendors however, support the open
source database platforms, MySQL ...
Published:
2005-12-30
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Abstract:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and
disadvantages? (...)
Excerpt related to
customer relationship management open source:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizatio...
Published:
2006-07-07
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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
customer relationship management open source:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
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Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
customer relationship management open source:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks ca...
Published:
2007-05-28
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Abstract:
Why is Vyatta’s open source networking approach so successful? Because it is in touch with today’s users needs. By eliminating
the reliance on specialized hardware, Vyatta’s open source, Linux-based approach to networking is changing the way networks
are being purchased and deployed. With its stron (...)
Excerpt related to
customer relationship management open source:
Why Vyatta Open Source Networking is Better than Cisco. ... Download <strong>Why
Vyatta Open Source Networking is Better than Cisco</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, service, and customer satisfaction, will help you realize the benefits of a CRM system. (...)
Excerpt related to
customer relationship management open source:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, servic...
Published:
2005-02-16
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Abstract:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically been located in products and services, it is now located in the value produced by the customer. (...)
Excerpt related to
customer relationship management open source:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically...
Published:
2006-09-21
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Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
customer relationship management open source:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
customer relationship management open source:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This
study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition
and highlights some of SugarCRM's open source busi (...)
Excerpt related to
customer relationship management open source:
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This
study, based on a clie...
Published:
2004-11-30
-
Abstract:
For small businesses with limited budgets and IT support, customer relationship management (CRM) has been out of reach. Until
now, these small companies have missed out on the benefits provided by CRM because most applications were built for larger
companies. New technology, however, has now emerged that (...)
Excerpt related to
customer relationship management open source:
... Source: Centerbase. Document Type: White Paper Description: For small businesses with
limited budgets and IT support, customer relationship management (CRM)
has ...
Published:
2010-03-11
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Abstract:
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s
footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source
infrastructure. (...)
Excerpt related to
customer relationship management open source:
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s
footprint isn’t enti...
Published:
2008-10-10
-
Excerpt related to
customer relationship management open source:
... customer relationship management (SCRM). In this first
up close and personal blog post, Martin will discuss what made Sugar CRM the most successful open source
...
Published:
2010-10-12
-
Excerpt related to
customer relationship management open source:
... I’m thinking about the relationship to free and open source
(FOSS) enterprise systems as well as the pricing and priorities companies are facing in terms of ...
Published:
2008-10-07
-
Excerpt related to
customer relationship management open source:
... On the first bullet, as an open source solution, I’d expect Aras to
have at ... in model has made the offering more palatable to its potential customer base,
one ...
Published:
2007-12-03
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Excerpt related to
customer relationship management open source:
... open communications like in open source projects,
could ... 12); BI and Performance Management (79); Business ... Customer
Relationship Matters (70); FOSS Ecosystem (18 ...
Published:
2007-11-12
-
Excerpt related to
customer relationship management open source:
... The Open Source Initiative recently approved two Microsoft licenses
(the Microsoft Reciprocal License and the Microsoft Public License) as compliant with the ...
Published:
2007-10-18
-
Excerpt related to
customer relationship management open source:
... I’ve seen a lot of press about the open source telephony system, Asterisk.
Although I haven’t worked in the telephony world ...
Published:
2007-11-14