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Abstract:
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by
launching Oracle Applications 11i at its Applications' User Group conference in Orlando, Florida. (...)
Excerpt related to
customer relationship management oracle 11i:
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by
launching Oracle Applic...
Published:
1999-09-29
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Abstract:
While Oracle's declining revenue and profit continue across main businesses, SAP and Siebel have been extending their leads
in respective enterprise application markets, while PeopleSoft has been anticipating turning on the overtaking flashing indicators. (...)
Excerpt related to
customer relationship management oracle 11i:
While Oracle's declining revenue and profit continue across main businesses, SAP and Siebel have been extending their
leads in respective enterpri...
Published:
2002-04-12
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Abstract:
Oracle has been trying hard for some time to find a magic formula to revive its declining applications revenue. Abandoning
its isolationist stance and opening the door to integration of third-party products while still targeting the lower end of
the market with the simplicity tune might be the hit. (...)
Excerpt related to
customer relationship management oracle 11i:
Oracle has been trying hard for some time to find a magic formula to revive its declining applications revenue. Abandoning
its isolationist stance...
Published:
2001-09-24
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Abstract:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this through the acquisition of a pure-play PLM vendor, or through internal technology development. (...)
Excerpt related to
customer relationship management oracle 11i:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this throu...
Published:
2006-02-03
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Abstract:
Despite its inclination to traditionally thrive on a moderate amount of controversy and to fly a number of trial balloons,
Oracle, has also been a practical company, often modifying its strategy and adopting a tack that would work better. Thus,
while Oracle's declining revenue and profit are painfully n (...)
Excerpt related to
customer relationship management oracle 11i:
Despite its inclination to traditionally thrive on a moderate amount of controversy and to fly a number of trial balloons,
Oracle, has also been a...
Published:
2002-01-07
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Abstract:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the future. We express our view regarding its latest announcements. (...)
Excerpt related to
customer relationship management oracle 11i:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the ...
Published:
2000-05-19
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Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationship management oracle 11i:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
customer relationship management oracle 11i:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
-
Abstract:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and
disadvantages? (...)
Excerpt related to
customer relationship management oracle 11i:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizatio...
Published:
2006-07-07
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Abstract:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably
the most reformed applications vendor, having achieved significant growth in total revenue, license revenue and net income.
Oracle has a head start on most of its competition pertain (...)
Excerpt related to
customer relationship management oracle 11i:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the
most reformed applica...
Published:
2000-09-19
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Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
customer relationship management oracle 11i:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks ca...
Published:
2007-05-28
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Abstract:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, service, and customer satisfaction, will help you realize the benefits of a CRM system. (...)
Excerpt related to
customer relationship management oracle 11i:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, servic...
Published:
2005-02-16
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Abstract:
Time will tell whether Oracle's vocal endorsement of open technologies such as J2EE and BPEL will allow customers to readily
adopt solutions that fit their needs and that quickly integrate with their existing infrastructure. (...)
Excerpt related to
customer relationship management oracle 11i:
Time will tell whether Oracle's vocal endorsement of open technologies such as J2EE and BPEL will allow customers to readily
adopt solutions that ...
Published:
2005-03-19
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Abstract:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically been located in products and services, it is now located in the value produced by the customer. (...)
Excerpt related to
customer relationship management oracle 11i:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically...
Published:
2006-09-21
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
customer relationship management oracle 11i:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate
recurring revenue sources, and new and overlapping products. However, keeping PeopleSoft's customers will take a great deal
of diplomatic customer management and savvy engineering. (...)
Excerpt related to
customer relationship management oracle 11i:
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate
recurring revenue source...
Published:
2005-05-30
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Abstract:
Regardless of whether Oracle is cautiously pessimistic or SAP is unrealistically enthusiastic about the immediate future,
both vendors will quite likely weather the impending El Nino phase. Still, neither one can rest on its laurels, as they both
have their internal and external challenges to solve. (...)
Excerpt related to
customer relationship management oracle 11i:
Regardless of whether Oracle is cautiously pessimistic or SAP is unrealistically enthusiastic about the immediate future,
both vendors will quite ...
Published:
2001-10-17
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Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
customer relationship management oracle 11i:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
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Abstract:
Oracle has long moved in the direction of blurring the line between applications and infrastructure. It has leveraged the
system of record elements in application suites by applying infrastructure technologies to correlate real-time events for
improved decision-making. (...)
Excerpt related to
customer relationship management oracle 11i:
Oracle has long moved in the direction of blurring the line between applications and infrastructure. It has leveraged the
system of record element...
Published:
2005-03-16
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Abstract:
Although its PLM solutions will not likely be the "all things to all people" any time soon, Oracle might be showing us its
ability to develop its own applications in collaborative effort with its prominent customers. (...)
Excerpt related to
customer relationship management oracle 11i:
... Association (PDMA) International Conference, Oracle announced the formation of the Oracle
Product Lifecycle Management (PLM) Customer Advisory Board ...
Published:
2004-01-05