Featured Documents and Solutions » customer relationship management products
Define your software requirements for Customer Relationship Management (CRM), see how vendors measure up, and choose the best
solution.
RFP templates for Customer Relationship Management (CRM) help you establish your selection criteria faster, at lower risks
and costs.
The software evaluation report for Customer Relationship Management provides extensive information about software capabilities
or provided services. Covering everything in the CRM comprehensive model, the report is invaluable toward RFI and business
requirements research.
Documents » customer relationship management products
Excerpt related to customer relationship management products:
... BO also benefited from great management from its ... with 20 different
definitions of “customer” etc.), and ... Regarding its relationship with
SAP’s BI stack of ...
Published 2012-02-03
Excerpt related to customer relationship management products:
... Product Data Management (PDM), Material Management. ...
These vendors and products can easily be identified because they typically have a module that includes the
...
Published 2012-01-30
Abstract: The longstanding silos within organizations may be ready for busting, and the right IT strategy can facilitate the collaboration
needed to break them down, even extending to suppliers, customers, and partners, integrating all processes from idea to delivery.
This paper features an interview with SAP’s (...)
Excerpt related to customer relationship management products:
... chain management about the idea-to-delivery concept. Download <strong>From Idea
to Delivery: Take a Holistic, End-to-End Approach to Bringing Products to Market ...
Published 2012-01-27
Abstract: Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering
that value. The idea to delivery (I2D) framework posits that multiple companies now compete as a business network rather than
as individual enterprises, each relying on the ot (...)
Excerpt related to customer relationship management products:
The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value. Source: SAP. Document Type:
White Paper Description ...
Published 2012-01-27
Abstract: Did you know that SAP HANA is much more than a high-speed analytic appliance? TEC principal analyst P.J. Jakovljevic reveals
how HANA is a universal database that will enable companies to analyze large volumes of operational and transactional information
in real time, from virtually any data source, and (...)
Excerpt related to customer relationship management products:
Did you know that SAP HANA is much more than a high-speed analytic appliance? TEC principal analyst PJ Jakovljevic reveals
how HANA is a univers...
Published 2012-01-26
Excerpt related to customer relationship management products:
... resource management (HRM), customer relationship management
(CRM), CPM ... e-commerce, project management, and project ... wholesale
distribution ERP products still rule ...
Published 2012-01-25
Abstract: What do Einstein’s theory of relativity and quantum theory have to do with SYSPRO? TEC principal analyst P.J. Jakovljevic
explains, as he discusses how SYSPRO has applied these famous physics theories to produce a ‘simply smarter’ ERP system and
comprehensive ERP framework for effective material, c (...)
Excerpt related to customer relationship management products:
What do Einstein’s theory of relativity and quantum theory have to do with SYSPRO? TEC principal analyst PJ Jakovljevic explains,
as he discusse...
Published 2012-01-23
Excerpt related to customer relationship management products:
... company exclusively markets its products for small ... Pro, enhanced
with customer relationship functionality. ... cost accounting, inventory,
and project management. ...
Published 2012-01-20
Excerpt related to customer relationship management products:
... a strategic planning and management system that is ... emphasis on,
for example, the customer perspective, even ... to creat more, higher value of Products
and Services ...
Published 2012-01-20
Excerpt related to customer relationship management products:
... Finally, UNIT4 announced a new line of products, BLINC Business Solutions ...
enterprise business intelligence (BI) and business performance management (BPM) from a ...
Published 2012-01-19
Excerpt related to customer relationship management products:
... templates will be offered among the foundational products. ... planning,
budgeting, and cost and cash management. ... A featured prototype customer
was Tollpost Globe ...
Published 2012-01-17
Abstract: Why are some companies still managing their prices with spreadsheets—and leaving their single most important profit lever
to such inadequate if not harmful practices? TEC principal analyst P.J. Jakovljevic finds out and sits down with two vendor
execs to see how B2B pricing software allows companies to (...)
Excerpt related to customer relationship management products:
Why are some companies still managing their prices with spreadsheets—and leaving their single most important profit lever
to such inadequate if no...
Published 2012-01-16
Abstract: Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management
(CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations
across multiple channels, extract actionable d (...)
Excerpt related to customer relationship management products:
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management
(CEM) solutions. TEC ana...
Published 2012-01-12
Excerpt related to customer relationship management products:
... was Vice President of online products at Harvard ... data specific
to that customer and the ... The Administration module enables account management,
group management ...
Published 2012-01-12
Abstract: TEC principal analyst P.J. Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend
analysis, supplier lifecycle management, and services procurement successful. Since its founding in 1999, Emptoris has evolved
into a world leader in strategic supply, category spend, (...)
Excerpt related to customer relationship management products:
TEC principal analyst PJ Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend analysis,
supplier lifec...
Published 2012-01-10
Excerpt related to customer relationship management products:
... a lot of research from its customer base indicating ... mobile applications
for shop floor management and data ... your experiences with the vendor and its products?
...
Published 2012-01-06
Abstract: TEC principal analyst P.J. Jakovljevic interviews the SAP Retail Industry team to shed some light on SAP’s strategy with regard
to the retail industry. Can SAP, a market and technology leader in business management software, translate its success in
the manufacturing industry to retail? TEC principal an (...)
Excerpt related to customer relationship management products:
TEC principal analyst PJ Jakovljevic interviews the SAP Retail Industry team to shed some light on SAP’s strategy with regard
to the retail indus...
Published 2012-01-05
Excerpt related to customer relationship management products:
... PPMLink for program and portfolio management (PPM), Windchill ... the
technical superiority of PTC’s products. ... and other solutions address customer
requirements. ...
Published 2012-01-03
Excerpt related to customer relationship management products:
... Core, MES, Quality Management, ECM, By-Products, and the ...
Customer relationship management (CRM) – SuperOffice; Dashboards and other
Business Intelligence (BI ...
Published 2011-12-27
Excerpt related to customer relationship management products:
... Learn more about the process for certifying vendor products by visiting the ...
The company also provides implementation assistance, project management, on-site ...
Published 2011-12-22
Documents » customer relationship management products