X
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
 

 customer relationship management south africa


The Blessing and Curse of Global Sourcing and Supplier Management
The appeal of global sourcing is understandable given the benefits of seemingly lower costs. But without discerning hidden challenges and eliminating potential

customer relationship management south africa  achieved by satisfying unmet customer needs or by allowing changing price premiums for the higher value products delivered to the marketplace, all trading partners sharing their knowledge about the market and consumers is necessary for a successful demand enhancement strategy. For example, retailers are often better able to gauge the preferences of consumers because of their close contact with them, whereas manufacturers and suppliers might have a broader perspective thanks to the multiple markets they

Read More


Customer Relationship Management (CRM) RFI/RFP Template

Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality Get this template

Read More
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...

Documents related to » customer relationship management south africa

TradeStone Software Presents Bamboo Rose


TradeStone’s merchandise lifecycle management (MLM) platform unifies the design, sourcing, ordering, and delivery of private-label and branded goods, allowing fashion, apparel, footwear, and accessories retailers to leverage a “single version of the truth.” The company’s latest innovation, Bamboo Rose, is a global e-market community for retailers and suppliers who want to exchange ideas and product information before they buy.

customer relationship management south africa  from executive management.  More customer testimonials can be found on TradeStone’s YouTube channel . Changing Competitive Landscape Once fierce competitors, former Eqos (now part of Trace One ) and Arigo (former Rockport Trading Systems , and Sue Welch’s former venture) are no longer relevant. Their strength remains in the sourcing and order management space, but they are on older technologies (not service-oriented architecture [SOA]–enabled) and have a narrower functional footprint. Another Read More

Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management


Traditionally, change management in product development and engineering has been viewed as a way to control cost and improve efficiencies. But companies are becoming aware that better change can drive top-line benefits—and are developing processes with an eye towards improving speed-to-market. Find out why good change management is becoming more important—and how you can use it as a tool to increase product profitability.

customer relationship management south africa  and regulatory, technology, changing customer preferences, competitive) Actions — the strategic approaches that an organization takes in response to industry pressures (e.g., align the corporate business model to leverage industry opportunities, such as product/service strategy, target markets, financial strategy, go-to-market, and sales strategy) Capabilities — the business process competencies required to execute corporate strategy (e.g., skilled people, brand, market positioning, viable Read More

Acumatica Declares 2013 a Record Year, Looks to Similar 2014


Acumatica, a fast-growing provider of customizable, cloud-based ERP applications for small to medium businesses (SMBs), recently announced a record year for new customer deals, increased revenue, and plans for its 2014 Partner Summit. Get the details in P.J. Jakovljevic’s blog post.

customer relationship management south africa  offering financial management, distribution, customer relationship management (CRM), and project accounting suites. The vendor recently announced a record year for new customer deals, increased revenue (a whopping 350 percent year-over-year revenue growth), and plans for its 2014 Partner Summit .   Headquartered in Kirkland, Washington, Acumatica maintains direct offices in Washington, D.C., Moscow, and Singapore, with affiliate offices in Indonesia and Mexico. Spurring the company’s worldwide growth Read More

PROACTIS: The Best-kept Secret in Indirect Spend Management? - Part 1


In this day and age of news flying fast over the Internet and tweets reaching every nook and cranny of the world, it still took physical attendance at an overseas event for me to learn about a lesser-known successful software vendor. Namely, during my attendance of UNIT4’s user event in the UK in early 2010, I encountered PROACTIS as UNIT4’s exhibiting partner for spend

customer relationship management south africa  using contracts Accommodating the Customer PROACTIS’s suite of procure-to-pay solutions goes well beyond the basic purchasing capabilities of financial/accounting and  enterprise resource planning (ERP)  suites by adding flexible  workflows . It also provides a means for accessing sources of content and providing functionality to manage uninterrupted lines of supply while ensuring compliance. This rich functionality has been designed to be sympathetic to both the business requirements and the IT Read More

More Than "Talent": Exploring Talent Management and Workforce Management as a Continuum


“Talent” traditionally refers to key people—executives, experts, rock stars, etc.—that a company does not want to lose, while the majority of the company’s workforce are people who are considered more easily replaceable. But the general workforce can serve as a pool for future talent. This thought leadership explores some of the principles that are driving talent management and workforce management technologies—so you can help each and every one of your employees reach their potential and make the most of your entire workforce.

customer relationship management south africa  talent management, TEC 2014 HCM Buyer's Guide for Medium and Large Enterprises, workforce management, human resources, HR, employee motivation, employee ROI Read More

Warehousing Management: Yard Management, Competitive Analysis, and Challenges


The business remains challenging to even the most established vendors, since an intensifying product architecture rejuvenation and functional enhancements cycle, the pressure from the ERP intruders, and continued market consolidation exert fiscal pressure across the sector.

customer relationship management south africa  in the software industry, customers can naturally wonder how well the new owners understand software in general and in their particular industry. On the other hand, there have been some acquisitions of WMS providers by related buyers with the idea of creating a platform for enabling the extended supply chain, such as Retalix ' purchase of OMI International , Click Commerce 's acquisition of Optum , or Sterling Commerce 's acquisition of Yantra . The business remains challenging to even the most Read More

Oil and Gas: Upstream Data and Information Management Survey


Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of these information systems is not simply a case of keeping the systems running and providing suitable backup mechanisms. It also includes the adoption of professional data management practices. Download this report to learn about effective practices for addressing data management challenges.

customer relationship management south africa  it system management,it management system,gas oil and,it management for business,information management,it information management,business intelligence,data management,management data,about data management,the oil industry,information management system,the gas industry,oil and exploration,oil gas companies Read More

Enterprise Content Management: It Is More Than Just Web Content Management


Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions, others are integrating ECM with other systems, and all are focusing on key areas.

customer relationship management south africa  resource planning (ERP) and customer relationship management (CRM). This is being accomplished by introducing market standards such as Java Specification Requests (JSP) 168, a portlet specification for application program interfaces (API), and 170, a content repository API. Vendors that focus on full suites include EMC/Documentum , FileNet , IBM , and Interwoven . Segmenting the Current Content Management Market There is a wide variety of vendors in the market that have content management (CM) solutions. Read More

LCMS Exposed! Understanding the Differences between Learning Management and Learning Content Management


The Cost of Learning—a Very Brief History Training (or learning) has always been viewed as a cost center (representing a cost of doing business similar to other employee costs such as salary, commissions, and benefits). That's why many organizations in the past have struggled with the challenge of justifying the cost of training in their budgets. Today, organizations are making significant

customer relationship management south africa   Read More

Business Process Management Notations within Business Process Management


Business process management notation (BPMN) is an initiative to increase standardization within process modeling. What are the principles of BPMN, and what is the value of BPMN to vendors and organizations using business process modeling?

customer relationship management south africa  processes aiming at meeting customer requirements. BPM includes the development and automation of new and integrated business processes to assist in real-time business visibility and decision-making. It includes workflow design and modeling, and automated process integration and management. Even though organizations have been modeling and managing processes for years, these activities have often fallen short, due to a lack of standards, control, and guidance during the design and execution phase of the Read More

Pathways Materials Management, Financial Management


PDG Group Model 828

customer relationship management south africa   Read More

MODX Web Content Management: Vendor Profile


Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services Josh Chalifour profiles MODX—its background, business practices, revenue streams, and community. MODX’s WCM systems, Evolution and Revolution, are being used for a significant quantity of sites around the world. Find out more in this report.

customer relationship management south africa  web content management system,web content management framework,modx,web content management system review,web content management system comparison,web based content management system,web content management system software,web content management system reviews,web site content management system,modx developers,free web content management system,web content management system free,best web content management system,web content management system cms,content management system web design Read More

Core HR Systems: Flawless Execution Enabling Strategic HR Management


Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using.

customer relationship management south africa  human resources management,human resources management software,human resources management system,human resources management degree,human resources management systems,human resources management certificate,human resources management training,what is human resources management,human resources management articles,strategic human resources management,human resources management consulting,human resources management salary,mba human resources management,masters in human resources management,human resources management courses Read More