Home
 > search for

Featured Documents related to »  customer relationships in banks


Customer Relationship Malpractice
Although malpractice is usually a term used in medicine, its definition (“any instance of improper professional conduct”) shows that the term can be used in any

customer relationships in banks  best tools (business software, customer portals, etc.) in the world, social media channels, and goodwill may not be enough to build excellent relationships with your customers—a well defined, flexible strategy that would be complemented by these tools is. I welcome your thoughts on what you think companies can do to avoid or to address unpleasant situations when dealing with their customers. Read More

CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
Start evaluating software now
Country:
 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » customer relationships in banks


Customer Relationship Management Strategies Part One: Changing Your Approach
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However, without comprehensive planning

customer relationships in banks  time that spans years. Customer relationship management (CRM) systems are thought to be the domain of large international corporations and considered overkill for mid-market companies. Nothing can be more wrong. Enterprise systems are only as complicated as the enterprises they serve. Mid-market companies can especially benefit from a CRM system because they have the agility of a small business and are resource-rich enough to tackle sweeping changes. Take advantage of all the assets a mid-sized company Read More
Customer-oriented Banking and Account Origination
A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer

customer relationships in banks  and services to meet customer demands, they must also boost revenue. That’s why it’s essential to target your most profitable customers with real-time insight that helps you drive revenue, increase profitability, and build long-term relationships with those customers. Read More
Winning the Race for Talent in Emerging Markets
Economic activity in emerging markets is growing at around 40 percent@as compared with 2 to 5 percent in the West and Japan. Businesses all over the globe are

customer relationships in banks  similar expertise, especially in customer relations. SCB China set out to aggressively recruit promising employees from these other industries; it was able to offer higher pay and significantly greater opportunities for career advancement. Induction and orientation. SCB runs a standard induction program, but it offers an intensive version for its raw-talent hires- employees who demonstrate the desired behaviors and values but have no skills in financial services. This program introduces recruits to the Read More
St. Marys Paper Ltd.: Customer Profile
St. Marys Paper Ltd. is a pulp and paper mill located in Sault Ste. Marie, Ontario (Canada). In 1989, it implemented a CHAMPS computerized maintenance

customer relationships in banks  At CHAMPS, we: Personalize customer relationships that have lasted multiple decades Optimize critical plant and facility assets including work force, equipment, facilities, vehicles, tools and spare parts Deliver quality asset management, improved productivity and efficient operations that result in substantial maintenance cost reductions Provide an accelerated implementation methodology that is a turn-key, team-based and cost-efficient approach Deliver scalable and flexible maintenance solutions Read More
Want to Know How to Survive in a Down Economy? Then Look in Your Warehouse!
When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy

customer relationships in banks  the balance sheets.” Your customer service personnel spend a portion of their day performing warehouse tasks. They often place a customer on hold—walking by two warehouse personnel talking instead of working—so they can verify that the inventory in the bin matches the quantity displayed on the screen. Your outside sales personnel often have to pick their own orders because your counter is so busy. And the inventory in the trunks of their cars is probably more accurate than the inventory in your Read More
The Customer as a Strategic Asset
Ask 500 CEOs to define the word “customer,” and you’ll come up with 500 different answers—with a few common denominators. It turns out these denominators are

customer relationships in banks  Customer as a Strategic Asset Ask 500 CEOs to define the word “customer,” and you’ll come up with 500 different answers—with a few common denominators. It turns out these denominators are the same ones used to describe an organization’s long-term strategic assets. Yet for many organizations, customers aren’t considered assets at all; and yet they’re expected to constitute the lifeblood of the business itself. Read More
Serving the Uncompromising Customer
Everybody’s talking about how improving customer experiences increases loyalty, advocacy, and profitability. And you know you need to do something to deliver

customer relationships in banks  the Uncompromising Customer Everybody’s talking about how improving customer experiences increases loyalty, advocacy, and profitability. And you know you need to do something to deliver great customer experiences across your organization (rather than just at the retail store or call center). So now what? Download this white paper to find out how to kick-start your customer experience improvement initiative. Read More
Effective Relationships with Service Providers
The decision to use external resources on a project of any size or focus can be a tough one for a company facing the need to look outside its trusted staff to

customer relationships in banks  Relationships with Service Providers The decision to use external resources on a project of any size or focus can be a tough one for a company facing the need to look outside its trusted staff to make something happen. Can the appropriate skills be found at an acceptable cost? is the first question. Indeed, defining your service needs, and then developing and maintaining a proper relationship with the provider you've hired is one of the most important things you can do to increase your success Read More
JDA Enables Retail In-Store Picking
While omnichannel retail has created multiple sales opportunities for retailers, it has created havoc in their stores and upstream supply chains. Challenged

customer relationships in banks  NRF, JDA Software, JDA in-store picking, omnichannel retail, retail in-store picking, JDA, RedPrairie, distributed order management, Retail In Sync, POS Read More
Keeping Cash Flow in Focus While Driving Business Performance
One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for

customer relationships in banks  cash flow is king. Customer payments are essential for fueling all other business activity, from staff salaries, to raw materials, to rent. Growing firms need to be especially attentive to cash flow because sales increases typically require new investments associated with product or service production before payments are received. Learn more now. Read More
A Customer Success Story: Real-time Remote Workforce Enablement
Cox Communications, a leading cable provider, needed to find a way to centralize the IT requirements of its customer support team. With over a hundred users

customer relationships in banks  Customer Success Story: Real-time Remote Workforce Enablement Cox Communications, a leading cable provider, needed to find a way to centralize the IT requirements of its customer support team. With over a hundred users, its challenge was to move from single desktop applications to a centralized server which would offer many concurrent instances of the application—and minimize the cost. By deploying a virtualization solution, Cox realized a return on investment (ROI) of 300 percent. Read More
Best Practices for Improving Performance in Your Contact Center
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact

customer relationships in banks  a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance. Read More
Metadata Standards in the Marketplace - Why Do I Care? (And Where Does Godzilla Fit In?)
Metadata (“data about data”) is essential for data warehousing. Metadata standards allow different products to interact. Without standards, different vendors

customer relationships in banks  interchange. Importance to the Customer Why should an Information Technology manager be interested in standards for metadata? The data warehousing industry is rapidly building suites of applications that will allow for: The population of a data warehouse or data mart Intelligent reporting and analysis of that data. In order to do this, the tools must be provided the metadata information about the source systems and the target data warehouse. Most suites on the market are incomplete, so it is common for Read More
Prepare for the Quantum Leap in Real-time Analytics: How In-memory Analytics Is Going to Change Everything about Your Enterprise
For business leaders facing the radical, disruptive change represented by in-memory analytics, the response may range from enthusiasm and advocacy to

customer relationships in banks  in-memory analytics,about business intelligence,analytic business intelligence,analytics and business intelligence,analytics business,analytics business intelligence,analytics database,analytics in business,analytics platform,benefits of business intelligence,bi business intelligence,bi intelligence,big data,big data analytics,business analytics Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others