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Software Functionality Revealed in Detail
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 customer retail traffic flow charts


Data, Data Everywhere: A Special Report on Managing Information
The quantity of information in the world is soaring. Merely keeping up with, and storing new information is difficult enough. Analyzing it, to spot patterns and

customer retail traffic flow charts  and handles over 200m customer transactions each week. Its revenue last year, around $400 billion, is more than the GDP of many entire countries. The sheer scale of the data is a challenge, admits Rollin Ford, the CIO at Wal-Mart's headquarters in Bentonville, Arkansas. We keep a healthy paranoia. Not a sparrow falls Wal-Mart's inventory-management system, called Retail Link, enables suppliers to see the exact number of their products on every shelf of every store at that precise moment. The system

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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TechRadar: Customer Analytics Methods, Q1 2014


Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer experience goals. And new techniques continue to emerge as the complexity of customer data increases. Forrester has identified 15 key customer analytics methods that customer insights professionals must master.

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How to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points


Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information, purchase goods, view and pay their bills, request services, or get support based on their specific needs and preferences. Discover solutions that can help you deliver the channels customers demand, and provide a consistently positive customer experience.

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Customer Data Integration: A Primer


Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework to manage data on a continuous basis.

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Lawson's Approach to the Retail Market


Lawson Retail Operations Suite solutions are built for high-volume retail enterprises and encompass a range of activities, including the management of item information, category planning and review, assortment, pricing, promotions, warehouse replenishment, multichannel ordering, store replenishment, forecasting, and order determination.

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Managing Cash Flow in Times of Crisis


Today’s critical cash-flow and liquidity concerns are demanding executive-level attention. Turmoil in the financial markets is leaving many companies struggling to ensure the cash flow and liquidity needed for normal operations. Learn about software solutions that can help your company protect its commercial cash flows, improve visibility into sources and uses of cash, and increase control over global cash balances.

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Retail Today: Understand. Anticipate. Inspire.


In the white paper retail today: understand.

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Quantum Retail


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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Two New Large Retail Clients Select Oracle Retail


The U.S. National Retail Federation annual conference began this week, and software vendors in the retail business segment tend to make announcements during this time. Oracle has already released the news of two new retail customers: Australian footware manufacturer and distributor Deckers Outdoors, which owns such brands as UGG and Teva, and one of the largest Russia-based consumer electronics

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Customer Advocacy Part I: Creating the Business Case for Customer-centric Companies With Fanatical Customer Advocates


The new focus for business leaders is customer advocacy, soon to become the most important strategic initiative for cutting-edge, forward-thinking companies. A crucial department in the company is thus the customer contact center, as it plays a pinnacle role in branding, corporate image, and customer lifetime value. Adopting a customer-centric culture has a direct impact on corporate financial viability.

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New Possibilities In Retail Technologies for Small to Mid-Size Retailers: Leveraging Total Retail Solutions Based on Collective Retail Intelligence


Most retailers can no longer compete on price alone; however, integrated retail solutions built on Microsoft SQL, and OPOS and ART Data Model standards offer a competitive advantage. They support holistic systems that integrate point of sale, enterprise, and even warehouse management functions, to deliver better service to customers.

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