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11Ants Customer Response Analyzer
11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer.

customer retention and loyalty  Customer Response Analyzer 11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer. Read More...

Defining the Value of Customer Loyalty
What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path@many successfully, and

customer retention and loyalty  the Value of Customer Loyalty What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path—many successfully, and others not. The reason may lie in the fact that CRM is sometimes viewed incorrectly, or may in fact be misunderstood. We provide some insights about the value of CRM in defining customers, increasing customer loyalty, and increasing your profits. Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer retention and loyalty


Customer Relationship Management (CRM) RFI/RFP Template
Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality

customer retention and loyalty  Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality Read More...
The Loyalty Connection: Secrets To Customer Retention And Increased Profits
Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim

customer retention and loyalty  Loyalty Connection: Secrets To Customer Retention And Increased Profits Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving loyalty and retention which, if focused on the appropriate customers, will improve profitability. Read More...
Quote-to-Order RFI/RFP Template
Online Catalog, PIM Capabilities, Q2O/CPQ Workflow Management, Personalization and Localization, Rule Engines and Knowledge Base (Repository),Document

customer retention and loyalty  Proposals and Contracts), Pricing, Customer Information, Reporting and Analysis, Integration and Interfacing Requirements, Engineering Capabilities, Channel Support and PRM, Aftermarket Services, and more. Read More...
Attensity
Attensity is a provider of integrated, real-time solutions that blend multi-channel Voice of the Customer (VoC) analytics and social engagement for enterprise

customer retention and loyalty  multi-channel Voice of the Customer (VoC) analytics and social engagement for enterprise listening needs. Attensity’s technology is designed to contextualize, organize, and surface customer-centric data from deep analysis of social and non-social channels. By deploying highly sophisticated, patented natural language processing (NLP) methods, Attensity provides reliable sentiment and insights, allowing companies to better understand and respond to the needs of their customers. Read More...
A.C. Moore Selects and Quickly Implements Epicor Retail CRM
In anticipation of the upcoming NRF 2013 event, Epicor has announced that specialty retailer A.C. Moore has selected and implemented Epicor Retail Customer

customer retention and loyalty  and implemented Epicor Retail Customer Relationship Management (CRM) to strengthen customer relations and support future loyalty and reward initiatives. With 141 stores along the US East Coast, A.C. Moore Arts & Crafts , Inc., in addition to offering traditional craft products, is well-known for its selection of scrapbooking, jewelry, floral, yarn, art supplies, children's craft kits and educational toys, and ready-made frames and custom framing. A.C. Moore wanted to better understand its customers and Read More...
Anticipate, Adapt, Excel: How to Respond Quickly to Changing Markets
In today’s Internet-connected global economy, the market doesn’t allow for companies to sit back and relax into a comfortable niche. Customer loyalty is ever

customer retention and loyalty  change is relentless: ever-higher customer expectations, shrinking product life cycles, and new rivals on the scene all accelerate the pace. But small businesses and midsize companies have one distinct advantage over larger competitors: agility. With fewer organizational layers and less-rigid processes, smaller businesses can act much faster than the big-gun competition. When your business is poised to handle challenges with agility and speed, market changes become opportunities to excel. This paper Read More...
AX-iom ERP Inc
AX-iom ERP Inc.is a Microsoft Partner and reseller of Microsoft Dynamics AX. AX-iom marries sophisticated business and technical services with world-class

customer retention and loyalty  AX-iom has to offer: Customer focused resources. Customer focused company. AX-iom treats all customers like they are our only customer. Full-service enterprise software provider offering manufacturing, financial and technical services under one roof. Hundreds of years combined experience in support of enterprise software and manufacturing business best practices. A true Canadian company, offering local support. Value added services, like our complimentary webinar training sessions hosted by top business Read More...
Eedo Knowledgeware Helps Lufthansa Go the Extra Miles & More
Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its Miles & More loyalty program customer service staff. Traditionally

customer retention and loyalty  & More loyalty program customer service staff. Traditionally, training was a five-day, classroom-based workshop, but the company now wanted more flexibility in its training approach. By moving to a blended learning content management system (LCMS), Lufthansa experienced a 65 percent savings on course development costs. Read More...

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