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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 customer satisfaction survey templates


Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start
In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication

customer satisfaction survey templates  advantage that can improve customer satisfaction and margins, and drive success across all sales channels. Customer Expectations are on the Rise Customer expectations in the Communications Services industry are rising with greater speed, with no end in sight. To make an informed purchase decision, your customers are demanding more detailed information about your products and services from your company, channel partners, Web site or fellow customers. To avoid costly customer churn, you have no choice but

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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The 2007 Microsoft® Office System in Manufacturing


This white paper highlights the key challenges facing the manufacturing industry, and discusses how the 2007 Microsoft® Office system can help maximize employee contributions and enhance business performance with innovative and powerful enterprise capabilities.

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Having reached its first decade of existence, Intuitive Manufacturing Systems, a stealth mid-market ERP provider, has long taken the plunge of rewriting its system onto the pure Microsoft .NET managed code framework, which might bear fruits in the long run, if not immediately.

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Defining the Value of Customer Loyalty


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