Home
 > search for

Featured Documents related to »  customer service awards


St. Marys Paper Ltd.: Customer Profile
St. Marys Paper Ltd. is a pulp and paper mill located in Sault Ste. Marie, Ontario (Canada). In 1989, it implemented a CHAMPS computerized maintenance

customer service awards  St. Marys Paper Ltd.: Customer Profile Maintenance System is also known as : Advanced Maintenance Systems , Based Maintenance System , Best System Maintenance , Best System Maintenance Program , Best System Maintenance Software , Collection System Maintenance , Computer System Maintenance Software , Concrete Maintenance Systems , Creative Maintenance Systems , Diversified Maintenance System , Doing System Maintenance , Electronic Maintenance System , Equipment Maintenance System , File Maintenance System Read More
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
Start evaluating software now
Country:

 
   

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » customer service awards


On Demand Compensation Management Partnerships for Spiffed-up Success
Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure customers receive the highest levels

customer service awards  in sales, marketing, and customer service operations and automation. Under the terms of this relationship, Theikos has been referring Centive Compel to new and existing customers, and providing deployment services to help customers automate the holistic sales process (that is, the previously mentioned From Prospect to Paycheck) to enhance forecasting and to improve sales performance. The firm, which was founded in 2000, and which is a gold-level Saleforce.com partner and leading AppExchange developer, Read More
Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know
Do-it-yourself (DIY) security can be daunting. It requires significant time, effort and expertise to maintain strong security while complying with information

customer service awards  a hosted service, the customer delegates those risks and losses to the service provider as part of the contract, and can hold the provider to service level agreements. The after is often more appealing than the before, including lower costs for insurance and mitigation. Implementation plan: When switching from on site equipment and software to the provider's, companies invariably free up security appliances, servers and networking equipment. These companies may even reduce overall bandwidth requiremen Read More
A Made2Manage Systems Customer Profile: The Story of Fuserashi International Technology, Inc. (F.I.T.)
Based in Cleveland, Ohio (US), Fuserashi International Technology, Inc. is a manufacturer of precision nuts, bushings, inner metals, piston blanks, and

customer service awards  (Wikipedia) A Made2Manage Systems Customer Profile: The Story of Fuserashi International Technology, Inc. (F.I.T.) International Technology is also known as : International Building Technologies , International Communication Technology , International Component Technology , International Engineering Technology , International Information Technology , International Internet Technology , International Leading Technologies , International Media Technologies , International Office Technologies , International Read More
The Convergence of ERP and Field Services-One Vendor’s Leadership
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for

customer service awards  ERP, and CRM [ customer relationship management ] solutions will provide service organizations with access to product information, including engineering data, materials and services purchasing, manufacturing planning and service scheduling ... and services contract and warranty management. In a separate interview, Gisela Wilson, director of IDC’s study Product Life-Cycle Management Solutions and the author of the IDC report, says, “There aren’t a lot of companies that have attempted to do both EAM Read More
Service Delivery Innovation: Creating Client Value and Enhancing Profitability
The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself

customer service awards  Networks: Leading Your Company, Customers, and Partners in the Hyper-Connected Economy. Matthew Horenkamp, Industry Principal, Professional Services, SAP America Inc., has over 12 years of experience in software, consulting, and high-tech organizations. During this time, he has defined and delivered value-added business solutions for consult ing, IT services, outsourcing, legal, and staffing firms. Mr. Horenkamp holds an MBA from Georgetown University and a BA in international business from Gettysburg Read More
Zef Scientific Selects IFS Enterprise Service Management
IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used

customer service awards  should be seeing more customer wins in the area of field service management (FSM). This space is hotly contested by leading vendors such as Click Software, TOA Technology, Oracle, Ventyx (part of ABB ), etc. Read More
SAP Announces SAP 360 Customer
SAP announced its latest business solution, powered by HANA, called SAP 360 Customer, during the SAPPHIRE NOW – SAP TechEd event being held in Madrid. The

customer service awards  Announces SAP 360 Customer SAP announced its latest business solution, powered by HANA , called SAP 360 Customer, during the SAPPHIRE NOW – SAP TechEd event being held in Madrid. The solution aims to move beyond traditional customer relationship management (CRM) and provide organizations with the neccesary capabilities for improving one-on-one customer interactions in real time. SAP calls out the three key components of 360 Customer as real-time insight, real-time interactions, and real-time Read More
Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

customer service awards  productivity of its workforces. Customers are using cfactor for automating routine human resource and business processes, providing employee and manager selfservice, performance management, benefits administration, workforce communications and HR analytics. cfactor technology has been recognized for supporting HR best practices (Canadas Top 100 Employers 2006), as Best New Product (SABEX 04) and presented with the HR Technology Excellence Award (HR Tech 03) . To develop a business case for ESS/MSS or for Read More
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

customer service awards  workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather Read More
Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel,

customer service awards  service cost | service customer | service define | service definition | service development | service document | service documentation | service evaluation | service framework | service global | service implementation | service industry | service information system | service information systems | service information technology | service issues | service knowledge | service knowledge management | service maintenance | service management | service manufacturing | service marketing | service method | Read More
Mastering the Customer Experience
Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you

customer service awards  the Customer Experience Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you manage every part of the interaction and experience your customers have with your company? Learn how to develop a customer-centric approach that will make your customers feel not only connected, but delighted, loyal, and able to be a consistent advocate of your brand. Read More
Differentiation through Service Excellence
With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer

customer service awards  Differentiation through Service Excellence Customer Service Excellence is also known as : Service Excellence Human Resources , Customer Relations Strategy , Customer Service Excellence , CRM Customer Relations Management , Customer Relationship Management CRM Software , Data Mining Customer Relationship Management , Customer Relationship Management SAP , Implement Customer Relationship Management , SAP Best Practices Customer Relationship Management , Customer Experience Management , Customer Experience Read More
Is Your Customer Strategy Aligned with Customer Experience
As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based

customer service awards  Your Customer Strategy Aligned with Customer Experience As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based differentiation (EBD) and remain competitive. This creates unique challenges while implementing a customer relationship management (CRM) strategy in multidepartment organizations with numerous customer touch points. This white paper aims to enable CRM strategy. Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others