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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer service management ppt


Quality Management
In today’s global market, providing quality products and services is essential for any manufacturer’s continued growth—but maintaining a competitive edge is not always easy. For success, quality awareness must begin at the conception of the product and continue throughout the various stages of its development. To improve in this area, many manufacturers are now adopting the total quality management (TQM) approach.

customer service management ppt  Relationship Management (CRM),   Customer Service and Support,   Marketing Automation,   Business Intelligence and Data Management,   Business Intelligence (BI),   E-commerce,   Enterprise Resource Planning (ERP),   Discrete Manufacturing,   Manufacturing Execution System (MES),   Product Data Management,   Shop Floor Control,   Product Information Management (PIM),   Quality Management,   Shipping and Receiving,   IT Monitoring and Management,   Product Lifecycle Management (PLM),  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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There are many legitimate reasons for upgrading your company’s enterprise network. The trick is selling those reasons to the executives holding your company’s purse strings. When you know it’s time for a network upgrade, you need more than just the technical facts—you have to arm yourself with a solid business case. Start with 10 tips that can help you sell the members of your upper management team on a network upgrade.

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Project Management Pitfalls


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Business Community Management


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The ROI of Talent Management


Over the past decade, talent management initiatives have become one of the top priorities within global organizations. While the business value of talent management investments is often recognized discretely through increased efficiency, organizations have frequently found it challenging to quantify the actual business impact or return on investment of their talent management initiatives.

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Best Practices for Role Management


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Inventory Management Technology Strategies for Distribution


Inventory has been—and continues to be—the lifeblood of the distribution marketplace. While many companies are slow to adopt new strategies and technologies, a growing number of distributors are leveraging inventory practices to improve key metrics like customer retention, gross margins, and inventory turns. Read these research survey findings to find out how you can make better inventory management technology decisions.

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Greening the Organization Profitably with Asset Management


The world is focusing on environmental awareness, and reducing greenhouse gases is now an inevitable part of doing business. But how can you conform to compliance regulations and still remain competitive? Green-centric asset management implementations—valuable tools in resource conservation—are helping companies increase productivity and improve their bottom lines. Maybe getting greener isn’t so hard after all.

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Supplier Performance Management


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Performance Management Simplified by MSPs


IT infrastructure consisting of networks, servers, databases, and even parts of application systems forms a networked computing system (NCS) whose performance must be actively managed to ensure continual business support. But the skills and tools necessary to ensure that network and server systems provide adequate levels of services and performance are expensive and scarce. Management service providers (MSPs) that specialize in performance management can apply expert personnel and 24/7 monitoring at a fraction of the cost required to staff the function internally.

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