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J2EE/Java EE Performance
This white paper looks at ways to increase system performance without touching the code, and to formulate a strategy for adopting best practices provided by Apache, Red Hat JBoss, Sun JDK, and various other distributed components.

customer service performance review sample   Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...

IBM Continues RS/6000 Performance Focus
IBM has just released benchmark results for its mid-range Unix server, the RS/6000 M80, showing it to be a top performer in transaction processing and Web serving.

customer service performance review sample  the HP system.1 Commercial customers have traditionally used the TPC-C test as a principle metric for comparing systems that run demanding single database enterprise-wide applications. The server is powered by two to eight 500 MHz RS64 III copper-based microprocessors, and can accommodate up to 32GB ECC SDRAM memory and 56 hot-plug PCI slots. It offers mainframe-class reliability, availability and serviceability features implemented for the first time in a midrange UNIX machine. These features include: Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » customer service performance review sample


Employee Performance Management
HR professionals and line managers have the same goal: to create conditions so people can demonstrate exceptional performance. The importance of this mission is not always well communicated nor supported by collaborative tools that help managers intervene. Yet this goal is so important that it has to be formalized in a partnership with a unique communication strategy and a collaborative platform. This white paper analyzes the fundamental initiatives needed to pragmatically and effectively face the performance challenge.

customer service performance review sample   Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) BEGINLYX� Read More...
Business Intelligence: What Makes a Good Performance Indicator?
Decision makers use key performance indicators (KPIs) to assess the present state of business and choose a course of action. But what are KPIs? And more importantly, how do you determine your company’s KPIs? Don’t neglect the customer’s perspective when doing your performance measurement metrics. And ensure data assessment is done in real time. Find out more about how to get the right KPIs for your business operations.

customer service performance review sample   delivery on-time to the customer requested or promised delivery date), service call occurrences (reduction in complaints associated with defective materials, shipping the wrong products, etc.) and order fulfillment rates (reduce the number of back-orders). Being bogged by details. Don t measure too many things. See the totality of what matters. Don t focus on the components of what matters. Consider items like sales margin analysis, order fulfillment rate, delivery performance and manufacturing Read More...
BI for the CPG Industry - Supply Chain Visibility Drives Performance
Many organizations in the consumer packaged goods (CPG) industry are experiencing a trade-off between the benefit of high product volume sales coming at the expense of extreme data complexity. Many CPG organizations are seeking business intelligence (BI) tools to help create supply chain linkages and deliver their products more efficiently. See how BI tools can help business managers better manage fluctuating product demand.

customer service performance review sample   Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
IBM Cognos 8 Performance Management for Use with SAP NetWeaver
Managing performance means understanding results, setting metrics, fixing plans, and making decisions. Based on best practices, performance management (PM) solutions help coordinate planning, budgeting, reporting, analysis, ad hoc queries, dashboarding, and scorecarding to support decision-making. Learn how PM solutions facilitate the flow of the right information to the right people at the right time.

customer service performance review sample   Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
Dynamic Content: Connecting Performance and Learning
To understand the meaning and value of dynamic content, you must first look at the various approaches to e-learning. Traditional e-learning hard-bakes content into static material, causing updates to become a very lengthy process. Dynamic content strategies, however, delivered through evolving learning content management (LCM) technologies, provide efficient, error-free content revision. Find out how LCM can benefit you.

customer service performance review sample   Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
Role of the CFO in Enterprise Performance Management
The white paper enterprise performance management: financial excellence and beyond explores the business realities driving this evolution, and show...

customer service performance review sample  For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2009 Read More...
QAD On-demand: Performance Made Responsive
Manufacturers today face increasing pressures to boost revenues and secure profitability. But for them to realize the full financial value of these initiatives, they must invest in a system that can quickly and easily implement or consolidate core business applications. With QAD on-demand, businesses can reduce IT complexity and costs with simplified deployment options and complete application management alternatives.

customer service performance review sample   Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
Maximizing Performance of the Entire Manufacturing Enterprise
Today’s manufacturing supply chain is challenged with increasing quality mandates, cost reductions, and delivery improvements. Technology plays a key role in a company’s ability to build and manage an effective supply chain. Discover the next wave of innovative supply chain solutions, and find out how one manufacturer used them to reduce cost, lead times, and inventories throughout its entire supply chain.

customer service performance review sample   Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
Are We Realizing the Value Promise of Performance Management?
This white paper explores the reasons why organizations do not realize true value from performance management systems, and describes best practices for realizing true value.

customer service performance review sample   Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...

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