The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs:
Forecasting enables transparent and accurate workforce planning and the balancing of work requirements
Scheduling helps utilities to get the job done right with the right resources, the first time, by sequencing work for optimal efficiency.
Dispatch automates routine orders and proactively responds to emergency situations in real time.
Work Progress Monitoring provides real-time visibility into the progress of work so that field workforces and resources can be effectively managed.
customer service public sector