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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 customer service questionnaire


On-time Product Delivery and Customer Satisfaction
Fusion UV is the world s leading producer of ultraviolet curing equipment. Its outmoded legacy system couldn t handle the company s complex manufacturing system

customer service questionnaire  Customer Satisfaction Value | Customer Service Satisfaction | Auto Customer Satisfaction | Better Customer Satisfaction | Building Customer Satisfaction | Business Customer Satisfaction | Complete Customer Satisfaction | Computer Customer Satisfaction | Concept Customer Satisfaction | Consumer Customer Satisfaction | Creating Customer Satisfaction | Customer Employee Satisfaction | Define Customer Satisfaction | Deliver Customer Satisfaction | Enhance Customer Satisfaction | Great Customer Satisfaction |

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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IFS Field Service Management Is Now a TEC Certified Solution


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Epicor for Service Enterprises


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IBM Predictive Customer Intelligence


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