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Documents related to » customer services description


AGPL v3 Touches Web Services » The TEC Blog
Business Process Matters (65) Customer Relationship Matters (159) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1127) Information Management and Collaboration (39) Inside TEC (91) Manufacturing Operations (97) Product Lifecycle Matters (80) Risk and Compliance (26) Software 101 (66) Software Selection (254) Supply Chain Logistics (238) Talent Management Matters (68) TechnoBabble (41) Up Close and Personal (59) White Paper Review (23) Meta Login --> More TEC

CUSTOMER SERVICES DESCRIPTION: AGPL, innovation, soa, web 2.0, web based service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-11-2007

Dell, IBM in $6B Services Deal
Dell Computer Corp. and IBM Corp. announced that IBM will provide service and support for Dell PCs and servers.

CUSTOMER SERVICES DESCRIPTION: services to Dell corporate customers. The deal marks an expansion of the $16 billion agreement announced in March, 1999. Under that agreement, Dell will purchase key technology components such as data storage disks and computer chips from IBM. IBM will use the March agreement to provide an outlet (other than its own products) for technology it has developed. (Dell is currently the #2 worldwide provider of PCs and IBM is #3.) Market Impact This deal means Dell once again will have a credible service
10/6/1999

Sage Advice on Selecting Analyst Services » The TEC Blog
Business Process Matters (65) Customer Relationship Matters (159) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1127) Information Management and Collaboration (39) Inside TEC (91) Manufacturing Operations (97) Product Lifecycle Matters (80) Risk and Compliance (26) Software 101 (66) Software Selection (254) Supply Chain Logistics (238) Talent Management Matters (68) TechnoBabble (41) Up Close and Personal (59) White Paper Review (23) Meta Login --> More TEC

CUSTOMER SERVICES DESCRIPTION: analyst, decision support, DSS, research help, RFI, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
07-07-2008

IT Services E-Procurement
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to optimize the service chain. What are these solutions and how do they work?

CUSTOMER SERVICES DESCRIPTION: IT Services E-Procurement IT Services E-Procurement Peter E. Hennigan - March 23, 2001 Read Comments Introduction Despite retrenching in the dot.com world, analysts project business to business e-commerce to grow to a multi-trillion dollar market over the next few years. This market has driven the development of many e-procurement solutions. While most of these solutions focus on the optimization of the material supply chain, several solutions focus on the optimization of the service supply chain. Some
3/23/2001

Europe s Mobile ONE Selects InfoSpace for New Wireless Internet Services
Once a user has logged onto his/her home page he/she will be able to gain instant access to Calendaring, Address Books, Instant Messaging and access to user specific account information

CUSTOMER SERVICES DESCRIPTION: its close to 700,000 customers over both short messaging service (SMS) and wireless application protocol (WAP). (Source: PRNewswire) Market Impact One of Europe s fastest growing wireless providers, ONE, based in Austria has teamed up with U.S. based InfoSpace to provide an enhanced array of wireless Internet services to ONE s client base. ONE users will be able to access information via a personalized web page coupled with password authentication. Once a user has logged onto his/her home page he/she
5/2/2000

OmniSky Selects WorkSpot to Develop Wireless Internet Services
Given that OmniSky’s wireless Internet service is Palm OS specific, WorkSpot is a safe and relatively inexpensive partner for OmniSky, which is still a privately funded organization

CUSTOMER SERVICES DESCRIPTION: OmniSky Selects WorkSpot to Develop Wireless Internet Services OmniSky Selects WorkSpot to Develop Wireless Internet Services P. Hayes - August 10, 2000 Read Comments P. Hayes - August 10, 2000 Event Summary PALO ALTO, Calif.--(BUSINESS WIRE)--July 25, 2000--WorkSpot, Inc., a leading provider of wireless application development and server-side wireless software, has been selected by OmniSky Corp., the provider of comprehensive branded wireless Internet services for handheld devices, to provide technical
8/10/2000

Yellow Professional Services (Pty) Ltd


CUSTOMER SERVICES DESCRIPTION: Yellow Professional is a South African based services company providing IT solutions for a range of local, international and multinational clients allowing these clients to manage the business and technological complexities of the digital economy.

Yet Another Branding Debacle (This Time, It s ERP for Services)
Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But what makes ERP for services different from solutions known as product portfolio management for professional services automation? And which is best for your organization?

CUSTOMER SERVICES DESCRIPTION: customer service and support, customer accounts, sales management, and sales analytics, to help meet the needs of transactional services organizations. Human resources (HR) functionalities deal with the people and staffing needs of both project- and transactional-based services industry organizations. These HR functionalities may include hiring, skills set and competency mapping, project tracking, and training. ERP for services marketed for either project- or transaction-based companies may also support
7/15/2009

ITO: Application Related Services, Software Products and Associated Services


CUSTOMER SERVICES DESCRIPTION: Softtek's information technology outsourcing (ITO) services consist of two areas: application related services, and software products and associated services.

CRM Vendors Cash In On The Financial Services Industry
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance companies. Firms in this industry have been forced to expand and reorganize their offerings around the customer rather than around products. This makes a perfect case for CRM, and leading vendors are enhancing their offerings to take advantage of the opportunities. Find out how Siebel, E.piphany, and Broadbase are staking their claim.

CUSTOMER SERVICES DESCRIPTION: industry specific applications for customer analytics and campaign management. Deloitte will develop and implement E.piphany applications customized for Fortune 500 financial services organizations. This partnership will provide the financial services industry with a strong analytical CRM product. More information about E.piphany s products can be found in TEC s analysis When You Realized the Need for a Unified View of Your Customers, that is E.piphany . Broadbase Software Broadbase Software, Inc.
11/2/2000

FinancialForce.com Announces PSA Summer ’12 for Professional Services Managers » The TEC Blog
Business Process Matters (65) Customer Relationship Matters (159) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1127) Information Management and Collaboration (39) Inside TEC (91) Manufacturing Operations (97) Product Lifecycle Matters (80) Risk and Compliance (26) Software 101 (66) Software Selection (254) Supply Chain Logistics (238) Talent Management Matters (68) TechnoBabble (41) Up Close and Personal (59) White Paper Review (23) Meta Login --> More TEC

CUSTOMER SERVICES DESCRIPTION: appirio, FinancialForce Community, financialforce.com, FinancialForce.com PSA, FinancialForce.com PSA Summer 12, industry watch, professional services automation, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
21-09-2012


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