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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer sourcing


Sourcing for Agile
This report looks at traditional and contemporary IT outsourcing practices, reflects on the changing dynamics of the customer/supplier relationship, and

customer sourcing  changing dynamics of the customer/supplier relationship, and identifies priorities for evolving the role of procurement in IT outsourcing.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Recruitment and Staffing

Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis. It covers criteria such as Organization Structures and Modeling, Corporate Branding, Sourcing, Applicant Tracking, Assessment and Selection, Governance and Compliance, Vendor Management Systems (VMS) Portal, Recruitment Analytics and Reporting, and Product Technology. 

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Documents related to » customer sourcing

Understanding the True Cost of Sourcing


In today's twenty-first century, global outsourced business world, the traditional and somewhat simplistic approaches used to measure cost for sourcing decisions of direct materials fall short.

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The Anatomy of Retail Sourcing Processes


The most successful retailers are those that continually focus on driving the very best performance from each of their suppliers, and that work collaboratively to improve performance in areas such as on-time delivery, product quality, and regulatory compliance.

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Outcome Sourcing in the Outcome Economy


The move to an outcome economy encompasses radical changes in the core elements of commerce. It requires a whole new way of thinking on the part of both buyer and seller—from buying and selling things to buying and selling outcomes.

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The Future for an E-sourcing Solutions Builder


TradeStone will introduce several planning capabilities that bind existing sourcing and order execution functionality, and featuring significant enhancements to the Finance and Logistics modules, with the idea of fostering rapid adoption and deployment across expanding supply chains.

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SAP Announces SAP 360 Customer


SAP announced its latest business solution, powered by HANA, called SAP 360 Customer, during the SAPPHIRE NOW – SAP TechEd event being held in Madrid. The solution aims to move beyond traditional customer relationship management (CRM) and provide organizations with the neccesary capabilities for improving one-on-one customer interactions in real time. SAP calls out the three key

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Retro-sourcing: A Safety Net for Outsourcing Engagements


Retro-sourcing refers to the processes involved in reversion control for outsource engagements. It allows proper care and protection to be related to a plan of return for development and service delivery. This can help you control unexpected and risk-laded initiatives, particularly in first-time outsourcing engagements. Learn about the six stages of retro-sourcing, and how they can help you make better-informed decisions.

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Collaborative Sourcing Solution Vendor Leaves No Stone Unturned


By layering across an organization's current infrastructure and building a sourcing system that needs hardly any training, TradeStone users anywhere can sign on and have the system handle all the intricacies of international trade (without ever experiencing its complexities).

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Your 360-degree View of the Customer: Keep the Customer in View


Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to

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Infor Finds Its Customer Engagement Rhythm


Infor recently unveiled Infor Rhythm for Commerce, a global, scalable, and secure cloud-based e-commerce and customer engagement platform, now complemented with compelling designs from Infor’s own Hook & Loop creative agency. Read more about the platform and how it came to be in this blogpost.

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Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer


Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you are. So how do you expand your customer relationship management (CRM) strategy to engage social customers, and gain their trust? Discover how to integrate Web 2.0 social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.

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