Home
 > search for

Featured Documents related to »  customer support application


Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

customer support application  | Customer Strategy | Customer Support System | Customer Systems | Customer Technology | Customer Tools | Customer Value | Customer Value Management | Customers | Customers Relationship Management | Deploy CRM Software System | Deploy CRM Structure | Deploy CRM System | Deploy CRM System Model | Deploy CRM System Process | Deploy CRM System Solutions | Deploy CRM Tools | Deploying CRM Software System | Deploying CRM Structure Model | Deploying CRM System | Deploying CRM System Model | Deploying CRM Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » customer support application


How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

customer support application  follow up with a customer or job? Do your customers have multiple sites? Do you need your software to track documents, drawings, URLs, manuals, or e-mails? Do you require user-defined numbering of documents, contracts, projects, and jobs? Do you want to keep history and statistics for extended periods?   About Sage Software Sage Software supports the needs, challenges, and dreams of more than 2.6 million small and midsized business customers in North America through easy-to-use, scalable, and Read More...
How to Avoid the Pitfalls of Shipping Your Software Application as an Appliance
For independent software vendors (ISVs), software delivery creates big operational challenges. Integrating an application with the latest operating system and

customer support application  a single point of customer support for all elements of the device. This eliminates the non-productive finger pointing between vendors for which enterprise customers have no patience. Simplifies software evaluation and acquisition ' When enterprise customers evaluate software products, they usually will test multiple competing offerings. With traditional software delivery, the customer's IT staff has to juggle disks or downloads while finding room for the software on compatible servers and time for the Read More...
How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

customer support application  reporting using either front-office customer data or a combination of front and back office information provides decision support based on current or historical data. Predictive analytics utilizes both front office (interactional) and back-office (transactional) data to “predict” certain forward-looking customer behaviors or propensity to purchase products and services. In short, operational business intelligence is derived from analytical reporting performed on data stored within CRM, SCM, or ERP Read More...
Application Outsourcing Service
Damco provides a wide variety of solutions and services to its customers, including: bespoke application development, maintenance, and support

customer support application  business-to-business (B2B) market places customer relationship management (CRM) supply chain management (SCM) e-business mobile applications business intelligence (BI) and data warehousing document management solutions software testing services business process outsourcing Read More...
The 2009 Handbook of Application Delivery
Application delivery has become a priority for virtually all IT organizations. Unfortunately, the majority still struggle with this highly complex task. This

customer support application  Riverbed Technology,management network,network management,planning jobs,job planning,network optimization,network management system,network system management,networks management,planning engineer jobs,planning resume,rf planning,network management tools,networking management,network management tool Read More...
Creating the Single Customer View
With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means

customer support application  the Single Customer View With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means that a company has a accurate and complete view of their customers across all applications, databases, and customer touch points. The financial, operational, customer satisfaction, and regulatory effects of unreliable SCVs are overwhelming. Read More...
Profiting from Customer Lifecycle Value
Even the most competent customer relationship management (CRM) products cannot guarantee success without a well-grounded strategy. Often CRM initiatives rush to

customer support application  from Customer Lifecycle Value Even the most competent customer relationship management (CRM) products cannot guarantee success without a well-grounded strategy. Often CRM initiatives rush to fix the technology and business-alignment issues, resulting in temporary CRM success. The purpose of this document is to help organizations in understanding customer lifecycle value for maximizing profits. Read More...
Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now?
Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application

customer support application  data is internal, inter-divisional, customer or supplier facing is irrelevant. Vendors can give it whatever term they choose, or sub-divide it into separate applications, but to us, integration is integration. Plain and simple. IT programmers have been doing it for over 20 years. This is a two-part note on EAI trends. This part discusses the basic components to achieve EAI. Part Two covers the Market Impact of the recent changes and makes User Recommendations. EAI Basic Components The basic components Read More...
Voice of Customer: Using Customer Actions That Speak
Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer

customer support application  of Customer: Using Customer Actions That Speak Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics. Read More...
Application Modernization with SOA
Systems integration with service-oriented architecture (SOA) helps you reuse the functionality in your mainframe applications. Extending your mainframes to an

customer support application   Read More...
The Many Flavors of Application Software Outsourcing
Many companies are looking to outsource development and maintenance of their application software. Common reasons that companies outsource application software

customer support application  users and packaged software customers, combined with new demands created by the advent of the Internet, have resulted in tremendous breadth and complexity in the software used by most companies. This additional complexity has also contributed to the need for more IT resources. During the same time period, the cost of computer hardware and other infrastructure equipment has fallen as the price to performance ratio of each successive generation of equipment is better or faster than the previous and usually Read More...
Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

customer support application  Unveils Internet-Enabled Customer Support Strategy Dell Unveils Internet-Enabled Customer Support Strategy R.A. Krause - September 3rd, 1999 Event Summary On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human interaction. Market Impact Dell is getting in early on the overall electronic support marketplace, Read More...
The Customer as a Strategic Asset
Ask 500 CEOs to define the word “customer,” and you’ll come up with 500 different answers—with a few common denominators. It turns out these denominators are

customer support application  Customer as a Strategic Asset Ask 500 CEOs to define the word “customer,” and you’ll come up with 500 different answers—with a few common denominators. It turns out these denominators are the same ones used to describe an organization’s long-term strategic assets. Yet for many organizations, customers aren’t considered assets at all; and yet they’re expected to constitute the lifeblood of the business itself. Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others