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Laird Technologies: A QAD Customer Case Study
Laird Technologies has been executing its global growth strategy since 2004. But in order to form a unified global enterprise with the 20 independent companies

customer technologies  Technologies: A QAD Customer Case Study Laird Technologies has been executing its global growth strategy since 2004. But in order to form a unified global enterprise with the 20 independent companies it acquired, Laird needed a new system—one that could address its needs in every country where it had manufacturing facilities. With QAD’s enterprise resource planning (ERP) system, 10 of those 20 sites were up and running in just nine months. Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer technologies


AIM Technologies
Our Company AIM Technologies is a Microsoft Gold Certified Partner with demonstrated competencies in Microsoft Dynamics solutions including Microsoft

customer technologies  provide accounting, financial management, customer relationship management, and e-business solutions for companies across a wide range of industries and environments - from single-user environments to those with hundreds of users in multiple locations, utilizing combined front office, back office and e-business solutions. Headquartered in Louisiana, our customers can be found throughout the United States and our custom solutions designed to enhance Microsoft Dynamics GP are popular worldwide. Our Team Read More
Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service
Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated

customer technologies  Demands in Sales and Customer Service Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Learn about the SAP strategy and road map to integrate advanced metering infrastructure (AMI) technology into SAP solutions. Learn how key SAP customers have deployed smart meters and the returns they expect from their extensive investments. Listen Read More
RightNow Technologies
RightNow Technologies (NASDAQ: RNOW) is leading the industry beyond CRM to high-impact Customer Experience Management solutions. Approximately 1,800 companies

customer technologies  beyond CRM to high-impact Customer Experience Management solutions. Approximately 1,800 companies around the world turn to RightNow to drive a superior customer experience across the frontlines of their business. As a win-on-service strategy becomes a business imperative, Customer Experience Management solutions have become essential for business success. Founded in 1997, RightNow is headquartered in Bozeman, Montana, with additional offices in North America, Europe and Asia. Read More
Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer
Most of your customers and prospects expect you to be involved in social media@and they’ll be more likely to do business with you if you are. So how do you

customer technologies  Web 2.0 tools into customer relationship management practices at the SMB level. Sage CRM Solutions ( http://www.sagecrmsolutions.com/ ) Traditional CRM products such as Sage SalesLogix have the capability to incorporate social media and Web 2.0 tools. Visit www.sagecrmsolutions.com to learn more about Sage SalesLogix, a leading CRM solution for over 10 years with more than 8,500 installations and 300,000 users. Paul Greenberg's blog ( http://the56group.typepad.com/ ) The author of CRM at the Speed of Read More
Transforming Customer Service with Business Analytics
Customer service needs to go beyond handling dissatisfied customers and build relationships with customers so they are profitable, loyal advocates. Business

customer technologies  Customer Service with Business Analytics Customer service needs to go beyond handling dissatisfied customers and build relationships with customers so they are profitable, loyal advocates. Business analytics can help customer service departments acquire the information and capabilities to transform themselves. Read More
SIRE Technologies


customer technologies  Technologies Read More
Infosys Technologies
Located in Bangalore, India, Infosys Technologies Ltd. (NASDAQ: INFY) provides services globally to large global corporations and new generation technology

customer technologies  Technologies Located in Bangalore, India, Infosys Technologies Ltd. (NASDAQ: INFY) provides services globally to large global corporations and new generation technology companies.With over 32,000 employees worldwide, they employ global delivery models to service companies in North America, Europe, Asia, and the Middle East. Read More
Customer Analytics Pay Off
To help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, the IBM Institute for Business Value

customer technologies  help organizations develop a customer analytics strategy designed to drive growth and increase customer satisfaction, the IBM Institute for Business Value has identified four stages of organizational capabilities and associated customer analytics strategies. Read More
Build and Manage Strong Customer Relationships
Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and

customer technologies  and Manage Strong Customer Relationships Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and satisfactorily service existing customers to ensure loyalty and future business. A good business management solution has customer relationship management (CRM) functionality integrates with the entire range of your processes and provides a full view of customer data. Read More
Roadmap Technologies
Roadmap Technologies provides advanced forecasting, data mining and collaborative planning software. The company began helping pharmaceutical, consumer goods

customer technologies  Technologies Roadmap Technologies provides advanced forecasting, data mining and collaborative planning software. The company began helping pharmaceutical, consumer goods, and technology companies in 1988. Roadmap software has been deployed in apparel, consumer electronics, defense and aerospace, energy, technology and telecommunications. Roadmap is based in Beverly, Massachusetts, USA. Read More
Roadnet Technologies
Roadnet Technologies is a provider of fleet and transportation management solutions. Roadnet@s products and services help companies with fleets to realize cost

customer technologies  Technologies Roadnet Technologies is a provider of fleet and transportation management solutions. Roadnet's products and services help companies with fleets to realize cost savings, employee productivity, resource efficiency, and employee safety. Read More
Megasol Technologies KB
Megasol Technologies KB has its headquarters, and programming and training divisions in Uppsala, Sweden, and a branch in the Cayman Islands. Megasol is a

customer technologies  Technologies KB Megasol Technologies KB has its headquarters, and programming and training divisions in Uppsala, Sweden, and a branch in the Cayman Islands. Megasol is a producer of multiple-currency software for private and offshore banks, trusts, companies and funds, and for small to medium businesses engaged in sales and distribution, and accounting and book-keeping practices. Read More
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

customer technologies  Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather they need to go through a customer Read More
Penta Technologies
Penta Technologies, Inc. develops, supports, and provides financial, accounting, and project management software systems for engineering, construction

customer technologies  Technologies Penta Technologies, Inc. develops, supports, and provides financial, accounting, and project management software systems for engineering, construction, architecture, and other project-oriented industries. Located in Brookfield, Wisconsin (US), Penta focuses on large, international organizations with emphasis on multi-company, multi-currency capabilities. Read More

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