Customer World

Customer Relationship Management Strategies Part One: Changing ...

by Mike Holland and Trinh Abrell ... Customer-related activities must gain top preference in prioritization discussions. ... In 1999, Enron set its goal to be the world's largest energy company and by ... http:/.../Research/ResearchHighlights/Crm/2005/02/research_notes/MI_CR_XMH_02_14_05_1.asp - 14k - 2005-02-14 Summary: Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However, without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success and full potential from their CRM system.

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for ...

... As for the future customer relationship management (CRM) offering, I could quite understand ... the past year by more than 600 partners around the world and more ... blog.technologyevaluation.com/.../ - 50k - 2008-01-28

Customer Relationship Management (CRM): Infor CRM Epiphany by ...

... Customer Relationship Management (CRM):Infor CRM Epiphany by Infor. ... Infor has become one of the largest providers of business software in the world, with over ... http:/.../software/500-21169/Customer-Relationship-Management-CRM/Infor-Infor-CRM-Epiphany.html - 5k - 2009-11-18

Taking a Lesson from Big-box Retailers: The World's Distribution ...

... similar products and services in a highly competitive and price-driven environment, The organizations which can fulfill and exceed customer expectations will ... blog.technologyevaluation.com/blog/2008/10/24/big-box-retailing-distribution-solutions/ - 47k - 2008-10-24

Customer Relationship Management (CRM): SemaTree ECS by SemaTree ...

... Founded in 1992, the company has designed and implemented customer relationship management (CRM) solutions for over 150 cross-industry clients world-wide. ... http:/.../software/500-21190/Customer-Relationship-Management-CRM/SemaTree-Inc-SemaTree-ECS.html - 3k - 2009-11-18

Oracle (Finally) Learning and Applying Its Own CRM

by P.J. Jakovljevic ... window to the latest e-business trends; education and technical presentations from Oracle experts; a comprehensive customer track providing real world know-how ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/07/news_analysis/NA_BA_PJ_07_19_00_1.asp - 10k - 2000-07-19 Summary: After years of power struggle with its independent applications user group (OAUG), Oracle Corporation is to host its own application user group conference early next year.

“ETO Phone Home”: Using Discrete ERP in an ETO Environment ...

... to adapt the system to the unique elements in the engineer-to-order (ETO) world. ... Other aspects of ETO can include customer orders that require a cost estimate ... blog.technologyevaluation.com/.../ - 41k - 2008-05-13

PeopleSoft Revamps World for Its Mid-Market 'Express' Conquest ...

by P.J. Jakovljevic ... Edwards 5 (now PeopleSoft EntepriseOne) product suite, while the World product has ... would also allow for available extensions based on each customer's need), it ... http:/.../Research/ResearchHighlights/Erp/2004/07/news_analysis/NA_ER_PJ_07_27_04_1.asp - 24k - 2004-07-27 Summary: The major factors of success in business applications for the mid-market segment have traditionally been--flexible pricing, packaging and deployment options; speed of implementation; vertical focus; interconnectivity to other applications and legacy systems; product scalability and scope expandability; I

Intranets: A World of Possibilities

by Lynn Koller ... Kettering, inventor of the electric cash register motor, said, "The world hates change ... As a consequence, more resources can go to customer service and sales ... http:/.../research/researchhighlights/executiveview/2000/06/research_notes/mi_ev_lk_06_27_00_1.asp - 23k - 2000-06-27 Summary: An intranet precisely built can thoroughly simplify work processes and provide a repository of all internal, electronic data. It empowers employees and reduces the waste that paper-based documents create

How Are the Market Leaders Navigating the World of Value-added ...

by P.J. Jakovljevic ... Part Two of the series The Cha(lle)nging World of Value-added Resellers. ... recently proclaimed lofty goal of expanding to an over 100,000-strong customer base by ... http:/.../Research/ResearchHighlights/ERP/2006/05/news_analysis/NA_ER_PJ_05_17_06_1.asp - 34k - 2006-05-17 Summary: Notwithstanding moves from major vendors and value-added resellers, addressing the needs of small and medium businesses requires significant changes within traditional business models. And although some of these changes can be trying, some seem to have the formula for success.