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Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 1
While Microsoft Corporation has not usually been that forthcoming about breaking down its revenues per individual product lines, during one earnings

customercare templates  in 2009 . The  customer relationship management (CRM)  suite consisting of marketing automation,  sales force automation (SFA) , and customer service modules now has over 20,000 corporate customers from small businesses to large enterprises in over 80 countries and over 40 languages. More than 4,000 partners deliver Dynamics CRM software and services worldwide, and the company has more than 50 partners worldwide that are offering Microsoft Dynamics CRM as a partner-hosted service. Certainly, Oracle Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » customercare templates

Calculating ROI for Business Intelligence Solutions in Small and Midsized Businesses
For many companies, a challenging business event or critical business pain precipitates a conversation about business intelligence (BI). But don’t wait until

customercare templates  your product, sales, and customer behavior that you've only dreamed of having. We take any amount of data from any system in any location, integrate and organize it in powerful, easy-to-use reporting and analytics. Source : OCO Inc. Resources Related to Business Intelligence Solutions : Business Intelligence (Wikipedia) Calculating ROI for Business Intelligence Solutions in Small and Mid-Sized Businesses Business Intelligence (BI) is also known as: Business Intelligence Solutions , BI Applications , BI Read More
Supporting the Lean Value Stream with Technology Solutions
In today’s manufacturing environment, suppliers and manufacturers alike need to be highly selective when choosing an enterprise resource planning vendor to

customercare templates  providing value to the customer by identifying and producing products the customer wants. Lean processes enable customer demand to pull production, rather than the manufacturer dictating to the customer the products the customer needs, or allowing the manufacturer to push products to the customer. A value stream pulled by customer demand is proactive and based on current market conditions. It is much more responsive to customer needs than a pull system based on forecast. Supporting the Value Stream Read More
Ask the Experts: Data Purging and System Migration
One reader recently wrote in with this question:

customercare templates  It includes part numbers, customer details, bills of materials, and finance mappings from source system values to the target system standards. The system has to be able to incorporate these changes as part of its functionality. There are a number of departments affected by the system implementation. Co-ordination of open sales orders, as well as open purchase orders and open production orders, must be completed prior to go-live. Open production orders are works in process, and existing open production Read More
Standard Benchmark on Hewlett-Packard ProLiant Servers
In August 2006, Microsoft conducted a Microsoft Dynamics AX 4.0 standard distribution benchmark to measure the performance and scalability characteristics of

customercare templates  50,000 customers across 100 customer groups 100,000 items across 100 item groups 20,000 vendors across 100 vendor groups Pricing enabled for all items ( Quantity >10 gets 5% line discount or total sale > $ 150 gets 2% discount ) Chart of Accounts set up to generate 12 to 22 entries per 5 line sales order 6 Sales Tax Codes set up for orders 10 different Miscellaneous Charges per company Commission calculation set up Shipment enabled for core scenarios History: 2.5 million invoiced sales orders, 12.5 Read More
eEmpACT Staffing Software
Developed specifically for the staffing industry, eEmpACT software combines a complete order/assignment, placement, and resume retrieval system with

customercare templates  system with accounting and customer relationship management (CRM) technology. Featuring both front- and back-office components, it provides a recruitment, assignment, payroll, and invoicing software solution designed to be easy to use. Features include customized field labeling that gives users the ability to create and change field groups, and customize labels; over 100 built-in reports and support for unlimited custom reports; mass auto e-mail functionality that lets users send messages to an unlimited Read More
Infor Launches Implementation Accelerator for Food and Beverage Industry
Infor recently announced general availability of the Infor Implementation Accelerators for food and beverage industry customers. The solution, formerly known

customercare templates  in areas such as customer service, production, procurement, finance, and quality control. Infor Implementation Accelerators are the next generation of the QuickStep methodology, upgraded to the new release of Infor M3 . Moreover, Accelerators feature additional assets like test plans, mashups, and an option to leverage cloud-based implementations along with Infor’s social platform, Infor Ming.le . Read More
SAP Introduces Work Patterns for Jam Social Software
SAP has announced an innovative set of pre-built collaborative process or “work patterns” for its Jam social software. SAP is leading the industry by providing

customercare templates  work patterns for its customers that combine expertise, content, problem solving, and templates with application and underlying real-time data from the business system. The first pre-built patterns bring together SAP Jam with data and objects from SAP CRM to support account planning, opportunity management, deal rooms, and service requests for sales and service professionals. The work patterns add tremendous value to the existing rich set of functionality available in SAP Jam. The initial pre-built work Read More
Ooh La La! From France, W4 Business First for BPM Joins the TEC Certified Elite
We are pleased to announce that Business First from W4 is now available for online evaluation of business process management (BPM) solutions in the Project

customercare templates   Read More
Powerful Solutions for Project-driven Organizations
Too often, project-driven organizations are faced with a difficult choice: they can choose best-of-breed business applications and integrate them at great cost,

customercare templates  maintaining high levels of customer satisfaction are the goals of every project-driven organization. Project managers, resource managers, business managers, consultants, executives, team members, IT professionals, and accounting staff must work together to achieve these goals, using tools tailored to their specific roles and responsibilities. Microsoft Dynamics SL solution for Project Management and Accounting combines the power of Microsoft Dynamics SL project accounting capabilities with the enterprise Read More
SAP Trying to Jam Dreamforce 2013’s Social Noise
Given that SAP’s foe salesforce.com has been very vocal about its Salesforce Chatter enterprise social network (ESN) offering, SAP might have decided to

customercare templates  and objects from SAP Customer Relationship Management (SAP CRM) to support account planning, opportunity management, deal rooms, and service requests for sales and service professionals (see an example in Figure 2). Other SAP lines of business suites and modules will follow suit, e.g. service requests, collaborative product design, forecasting and budgeting, and many more. Read More
The Importance of the White Paper and What It Can Do for You
The white paper—a wonderful little piece of literature chock full of thought provoking insight and informative prose—got its start many years ago, long before

customercare templates  Intelligence Business Process Modeling Customer Relationship Management Document Management Enterprise Resource Planning Human Resources Manufacturing Management Supply Chain Management ...and much more TEC’s White Paper site can help you find white papers quickly and easily! Browse our free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing decisions. Our white papers are sorted by Topic Industry Vendor Name Top 25 Read More
CMMS Templates for Effective Implementations Part Three: 7 Steps to Rapid More Successful Implementations
With the advances today in technology it has become obvious that there is a need for maintenance management theory and practice to catch up with the advances

customercare templates   Read More
euHReka provides an efficient solution to the increased complexity and cost of global HR service delivery.Powered by SAP HCM, euHReka lets HR leaders enjoy

customercare templates   Read More
Job Scheduling Maze in Distributed IT Landscapes - Part 2
Part 1 of this blog series outlined the problem that, as the number of systems, applications, databases, and whatnot platforms increases, the IT business

customercare templates  offer existing and new customers the ability to take advantage of new features and approaches in technology by applying them for improved performance and usability. In the ActiveBatch V4 product release, the ActiveBatch Backend layer was changed from a proprietary database to the much more standard Microsoft SQL Server and Oracle . This has enabled the vendor to take advantage of the database programming power that the “stored procedure” capabilities could deliver. Also, these two database systems Read More

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