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Agilisys Continues Agilely Post-SCT Part 2: Market Impact
Agilisys is also leveraging its former parent's pedigree on professional services and outsourcing, the 'Concept to Customer' and 'Early Upgrade Program' being

customermix  a way that a customer can buy a spot solution (e.g., Advanced Planning) and let it incrementally, at its comfortable pace, grow into an integrated suite (Supply Chain Planning) as the needs of the company evolve. While some customers use the entire Agilisys product suite, many more use only portions, coexisting with other solutions. For example, the company has shown success with integrating its SCM or ERP products with the SAP and PeopleSoft back-office systems. The company cites a significant Read More...

A User Centric WorkWise Customer Conference
WorkWise's business model is all about 'loving the customer'. A recent visit to their Customer Conference showed us the business plan in action. Is it time for

customermix  User Centric WorkWise Customer Conference The Company WorkWise ( www.workwiseinc.com ) has provided enterprise-wide solutions for make-to-order, engineer-to-order, repetitive, make-to-stock and mixed-mode manufacturers for over 20 years. Their product, WorkWise TCM (Time Critical Manufacturing) is installed in over 500 companies worldwide. With a staff that averages 10 years TCM product experience the company provides extensive consulting and support services including implementation, process Read More...
Discrete Enterprise Resource Planning (Discrete ERP) RFI / RFP Template
Financials, Human Resources, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology
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Documents related to » customermix


Epicor Enhances Its Major Wholesale Distribution ERP Product
Based on a recent slew of announcements by Epicor, both in terms of customer wins and product releases (across the original Epicor business as well as in the

customermix   both in terms of customer wins and product releases (across the original Epicor business as well as in the former Activant and Solarsoft businesses), I expect the upcoming Epicor Insights 2013 conference will be an interesting multiday event. Most recently, Epicor announced the general availability of version 12.11 of the  Epicor Prophet 21  wholesale distribution enterprise resource planning (ERP) solution. Prophet 21, which came from former Activant, is a broad solution for wholesale distributors, Read More...
Boutique Vendors Can Bring Big Value
What is a boutique vendor? It tends to be small and highly focused. It is typically very strong in its chosen area. It will often prove to be the solution

customermix   Is this focus? No. Customer test Look at the vendor's customer list. If you are looking for a specific industry solution, what percent of their total customer list are in your industry? For the portion of the list not in your industry, do they logically relate to your industry in some way? If you are looking for a specific function or environment, what did these customers buy from the vendor - your function or environment or something totally unrelated? Financial test The size of the income statement or Read More...
ROI Systems MANAGE-s Well Past 2000 Part 2: Impact and Recommendations
Expanding incrementally, with goals that are carefully balanced with providing excellent customer support, close attention to the bottom line, and leveraging a

customermix  market and as its customer base amounts to less than 700, primarily (90%) North American enterprises, the long-term tenure and experience of ROI's staff and the less traumatic upgrade path of the product offerings have not yet left any customer in the lurch. This fact may be a compelling incentive for companies to opt for the vendor. Expanding incrementally, with modest goals and close attention to the bottom line, and leveraging a tried-and-true business model, partnerships and technologies has been ROI Read More...
Applications Giants Bolster Their Pricing Management Capabilities
Previously price management was an overlooked area by vendors because they lacked the native capabilities to meet this need. However, through partnerships and

customermix  supports a combination of customer segmentation and offers profitability analyses of the manufacturing process for each product. It also aligns corporate profitability by making price enforcement tools available to both manufacturing and sales personnel. pVelocity also focuses on profit velocity —the profit/time ration of a product or piece of equipment, along with a planning tool to adjust throughput rates as a what-if scenario tool. Metreo Price optimization and price enforcement functionality for Read More...
ROI Systems Defies The Odds Through Delighted Customers Part Two: Market Impact
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed the vendor to provide its customers with

customermix  User Recommendations. Securing the Customer Base Thus, its very delighted customer base has become much more to the vendor than a pool of excellent references. Namely, without any unusual, fine print' contractual terms, ROI's typical days of sales outstanding (DSO) figure is at most the half of the industry average (i.e. 50 vs. 100 days), which indicates happy customers gladly paying their dues. Key to ROI's customer satisfaction success could likely lie in the fact that it has hardly ever launched any Read More...
7 Essential Steps to Security Risk Reduction
As management visionary and author Peter Drucker once said, “You can’t manage what you can’t measure.” No statement rings truer@especially when it comes to

customermix  that handle regulated'or private customer' information need to be classified accordingly. By classifying IT assets, you'll be able to respond in the most effective way possible, and mitigate those risks that target your most crucial assets and business units. How QualysGuard Streamlines Asset Classification QualysGuard makes it possible for you to centrally manage all network assets, and quickly identify those that are out of policy, misconfigured, or otherwise vulnerable. Even hosts that are Read More...
Customer Process Management: The Real-time Enterprise Depends On the Merging of CPM and BPM
Customer-facing processes are challenging to manage because they are always changing. Conventional workflow automation and stand-alone business process

customermix  time to be a customer centric company when every experience counts. But there is good news: Consona CRM products can help. Built on the foundation of two world-class solutions, formerly Onyx and KNOVA, Consona CRM offers companies with vital and multifaceted customer relationships, or companies offering complex or technical products and services, a wide range of fully integrated customer relationship management (CRM software) and knowledge management (KM software) solutions that span customer service and Read More...

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