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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customers can t get no satisfaction moshe benbassat


viad@t
The viad@t ILC inventory tracking and location control software is designed for use in automated material handling systems. It can run as a stand-alone

customers can t get no satisfaction moshe benbassat  t The viad@t ILC inventory tracking and location control software is designed for use in automated material handling systems. It can run as a stand-alone application, or serve as an extension to a host system to manage AS/RS. viad@t ILC's main features include - MS Windows XP and Server 2003 - MS SQL Server 2000 and 2005 - host interface or stand-alone operation - location selection - material selection - operation control - error handling viad@t ILC provides the functionality to address the storage

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements 

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Can ERP Answer Your Business Needs?


Deploying an enterprise resource planning (ERP) solution is an extremely important event in the development of a company. A well-managed ERP solution can help a business handle global competition. Fortunately, modern ERP systems are relatively user-friendly, easy to implement, and easy to afford. Read this white paper to learn about the benefits of ERP and some of the issues that arise in implementing an ERP solution.

customers can t get no satisfaction moshe benbassat  ERP Answer Your Business Needs? Deploying an enterprise resource planning (ERP) solution is an extremely important event in the development of a company. A well-managed ERP solution can help a business handle global competition. Fortunately, modern ERP systems are relatively user-friendly, easy to implement, and easy to afford. Read this white paper to learn about the benefits of ERP and some of the issues that arise in implementing an ERP solution. Read More

The Three Pitfalls of Business Expansion-And How You Can Avoid Them


Growing businesses run into some classic difficulties that can be avoided with some foresight and the right technology. Learn about the three major problems you're likely to run into if your company is expanding--and how you can head them off before they cause serious damage.

customers can t get no satisfaction moshe benbassat  Three Pitfalls of Business Expansion-And How You Can Avoid Them Growing businesses run into some classic difficulties that can be avoided with some foresight and the right technology. Learn about the three major problems you're likely to run into if your company is expanding--and how you can head them off before they cause serious damage. Read More

How to Get Closer to Your Best Customers


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customers can t get no satisfaction moshe benbassat  practices for dealing with customers more effectively. You'll learn the four key things you can do to get close to your customers, how to weather an unpredictable economy and emerge even stronger, ways to package your products, promotions, and pricing to satisfy changing customer demands, how to increase sales volumes, bring in new accounts, and develop new markets, and how to make sense of company data, and measure the effectiveness of sales and marketing campaigns. There are many ways to improve the Read More

ERP Can Be a Barrier to Agility in Electric Power Sector


In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select software for enhanced enterprise agility and change readiness.

customers can t get no satisfaction moshe benbassat  Can Be a Barrier to Agility in Electric Power Sector In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select software for enhanced enterprise agility and change readiness. Read More

Workforce Scheduling: Managerial Strategies for Driving Down Costs While Escalating Customer Satisfaction


A workforce scheduling process helps a company allocate the right people, with the right skills, in the right place, at the right time. It has a direct impact on a company’s ability to increase workforce capacity and productivity, and improve customer satisfaction. But though scheduling is an integral part of a workforce management strategy many companies don’t have a formalized scheduling process in place. Find out more.

customers can t get no satisfaction moshe benbassat  SAP,custom,planning,customer service,motivation,timetable,erp,project management,call center,workplace,business plan,surveys,questionnaire,human resources,workforce Read More

Service: Reduce Cost While Maintaining Customer Satisfaction


Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how.

customers can t get no satisfaction moshe benbassat  of service while keeping customers happy is the primary objective of customer service organizations. Customer relationship management (CRM) applications help you streamline customer service processes and reduce cost, enabling you to keep your customers happy and grow your business. Find out how. Read More

Can You See the Big Picture?


In today’s competitive global environment, with a proliferation of new products, channels, and SKU counts, maintaining inventory levels that synchronize supply with demand is a complex challenge that carries steep consequences if not handled properly. Transform your planning, execution, and optimization processes into a competitive advantage by leveraging a shared picture of demand across your supply and demand chain.

customers can t get no satisfaction moshe benbassat  supply chain management,scm,global scm,global supply chain management,supply chain management review,supply chain management software,global supply chain,what is supply chain management,supply chain logistics management,supply chain management certification,software supply chain management,supply chain,logistics supply chain management,value chain management,supply chain managment Read More

Can Your Small Business Afford ERP?: Can You Afford to Operate without It?


Methods such as ad-hoc reporting and decision-making by gut feeling may be effective in the early phases of a business, but once past that crucial startup phase, neglecting to invest in appropriate business systems can significantly hinder continued growth and profitability. A well-executed enterprise resource planning (ERP) solution can enable change and provide on-going savings that can help you sustain and grow your business.

customers can t get no satisfaction moshe benbassat  Your Small Business Afford ERP?: Can You Afford to Operate without It? Methods such as ad-hoc reporting and decision-making by gut feeling may be effective in the early phases of a business, but once past that crucial startup phase, neglecting to invest in appropriate business systems can significantly hinder continued growth and profitability. A well-executed enterprise resource planning (ERP) solution can enable change and provide on-going savings that can help you sustain and grow your business. Read More

Zero Contact Resolution: How to Keep Customers and Build Great Brands


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customers can t get no satisfaction moshe benbassat  Resolution: How to Keep Customers and Build Great Brands For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading. Read More

No Time to Retreat: Seizing Opportunity in an Economic Downturn


As the economic downturn deepens, there’s no shortage of advice on how your company is to survive—where to cut costs and how to retrench the business. But despite the natural inclination to spend as little as possible, a recession might actually be a great time to use market conditions to your advantage. Find out why now is the time to invest in talent, increase your market presence, perk up your processes, and more.

customers can t get no satisfaction moshe benbassat   Read More

How to Measure Customer Satisfaction


Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.

customers can t get no satisfaction moshe benbassat  defect density is implicit. Customers select vendors based on their certifications or market reputation. But reputation alone does not lend itself for measurement. Using six-sigma philosophy, we can measure and specify the expected defects based on the sigma level of the vendor organization. If an organization is at 6-sigma level, then the expected defects from that organization total three defects for every million opportunities. If the organization is at 5-sigma level, the expected defects total Read More

Trends in Training Your Extended Enterprise: Partners and Customers


SumTotal Systems recently surveyed 10,000 directors of training from primarily US-based companies to learn how they’re pushing outside their corporate walls to their partners and customers. Over 35 percent are currently training customers and partners with learning management systems (LMSs). Find out why they’re using LMS functionality to help drive their business globally while maintaining performance standards.

customers can t get no satisfaction moshe benbassat  Extended Enterprise: Partners and Customers SumTotal Systems recently surveyed 10,000 directors of training from primarily US-based companies to learn how they’re pushing outside their corporate walls to their partners and customers. Over 35 percent are currently training customers and partners with learning management systems (LMSs). Find out why they’re using LMS functionality to help drive their business globally while maintaining performance standards. Read More

USinternetworking and AT&T are Working the System


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customers can t get no satisfaction moshe benbassat  USinternetworking,AT&T,Application Service Provider,asp provider,marketing and technology agreement,delivering ASP services,USi's Global Services Platform,USi GSP,Storage Area Network,AT&T Business Services Sales,network-based applications,ASP-specific infrastructure,One Suite ASP,usi,network area storage Read More

3 Signs: Is Your Product Configurator Still Relevant to Your Customers Needs?


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customers can t get no satisfaction moshe benbassat  Still Relevant to Your Customers Needs? Stiff competition, declining profit margins, and changing consumer requirements have made mass customization necessary. But time-strapped customers don’t tolerate long sales cycles or unnecessary complexity. A self-service product configurator is one way to give customers what they want, and in a short period of time. Discover the three signs your product configurator may not be meeting your—or your customers’—needs. Read More