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Microsoft Great Plains Procures eProcure At Last
In a somewhat belated and long deliberated move, Microsoft Great Plains has struck an OEM partnership deal with Clarus to provide eProcure, an end-to-end e

customers using great plains  Existing Microsoft Great Plains customers should evaluate the eProcure platform as a way to add value to their existing applications whether with an impending integration effort now or by waiting for the company to supply a generally available integrated solution. Although neither organization announced formal plans to integrate Microsoft Great Plains back office applications with Clarus, we estimate with 70% probability that both companies will focus a significant amount of research and development Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customers using great plains


Managing Process Manufacturing Using Microsoft Dynamics AX
Some firms rely on out-of-the box functionality to help reduce risk, minimize custom development, and increase predictability of successful implementation usage

customers using great plains  customers, intercompany customers, and customers requiring foreign currency and language-specific text. Sales Orders : A normal sales order defines actual demand for an item. Other types of sales orders include blanket orders that can be used to create normal sales orders. Sales orders can reflect intercompany sales, or customer self service via the Enterprise Portal. Sales order variations in process distribution environments include the following: • Sales order reservations can be manually or automat Read More...
Microsoft And Great Plains - A Friendship That Turned Into A Marriage
Software giant Microsoft treated itself with a $1.1B Christmas present; it announced an agreement to acquire its long-term partner Great Plains Software, a

customers using great plains  has more than 130,000 customers using its portfolio of products. Great Plains, on the other hand, has also been on an acquisition spree during the last year. It acquired Solomon Software , its main competitor in the smaller end of the market; FRx Software , a financial analytics and reporting application provider for the mid-market; PWA Group , a U.K.-based human resources and payroll system maker; and BTK Software , the developer of Apertum , a low- to mid-market front-office application for the German, Read More...
Kewill And Microsoft Great Plains To Further Mutually Complement
While Microsoft Great Plains and Kewill will offer a potentially awesome combined offering worldwide, their competitors will bet on products that cover all the

customers using great plains  management solutions (with high-profile customers like Federal Express , Siemens , Marks and Spencer and Verizon ), Kewill ERP , the company's division that offers ERP software packages, has its stronghold in the lower-end of Tier 3 and Tier 2 manufacturing markets. The Minneapolis-based division has long offered two flagship ERP solutions aimed at SME manufacturers: MAX and JobBOSS . Additionally, Kewill recently bolstered its product portfolio with its recent acquisition of Alliance Manufacturing Read More...
Microsoft to Add
MBS' current strategy of letting extension functionality proliferate spontaneously largely resembles the current development practice of the open source

customers using great plains  to the Encore add-on), customers and resellers still face a confusing assortment of products. The picture gets much more cluttered with many other ISV partners' potentially similar solutions, along with their consternation and resentment to the Encore acquisition. On one hand, some ISVs and VARs (value-added resellers) partners, particularly those that have been building atop Encore's functionality (to provide utility billing applications, for example), should become more competitive within the sector. Ma Read More...
Case Study: How PropertyInfo Keeps in Touch with Customers
PropertyInfo, a provider of real estate information solutions, needed a unified view of its 20 different global customer support centers in order to provide

customers using great plains  Keeps in Touch with Customers PropertyInfo, a provider of real estate information solutions, needed a unified view of its 20 different global customer support centers in order to provide more consistent quality. A customer support solution enables the company to manage incident information, automate service ticket processing, and give end-to-end views of the customer experience. Find out more about the how the company improved customer satisfaction. Read More...
WiSys WMS for Exact Macola Customers
Exact, a provider of enterprise resource planning (ERP) business solutions for small to medium manufacturing and distribution companies, has announced a

customers using great plains  WMS for Exact Macola Customers Exact , a provider of enterprise resource planning (ERP) business solutions for small to medium  manufacturing and distribution companies, has announced a partnership with WiSys , a provider of warehouse management systems (WMS). This partnership is part of Exact’s strategy to expand and strengthen the Exact Macola product portfolio with complementary best-of-breed business solutions. Warehouse management aims to drive efficiencies in production, inventory, shipping, and Read More...
Using Social Media Tools for Recruiting Talent
Boy, we have come a long way in the search for talent. Long gone are the days where company’s would place an advertisement in the classified ad section of their

customers using great plains  Social Media Tools for Recruiting Talent Boy, we have come a long way in the search for talent. Long gone are the days where company’s would place an advertisement in the classified ad section of their local newspaper’s and wait for the perfect candidate to call and request an interview—although some organizations today feel this is still a very effective recruiting method and often use it in conjunction with other channels. Today, it’s more about what I like to call “cyber Read More...
Microsoft to Add
By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor

customers using great plains  the success of the customers and partners in the public sector. The acquisition includes Encore's not-for-profit (NFP) accounting products and the intercompany payables management and requisition management modules, some of which have currently been sold by MBS under an original equipment manufacturer (OEM) agreement with Encore. Namely, the only modules that have been OEM-ed so far have been the purchase order enhancements and cash flow management functionality, but these are not a part of the NFP Read More...
Using CRM to Boost Call Center Performance
Call centers are the focal point of customer experience and can create a valuable competitive advantage. Providing call center staff and their managers with the

customers using great plains   Read More...
SAP Customers Support Sales-effective Processes and Technologies with Enhanced Data Analysis
In recent Aberdeen studies focused on sales effectiveness, the importance of providing sales and corporate leaders with real-time intelligence about its

customers using great plains  Customers Support Sales-effective Processes and Technologies with Enhanced Data Analysis In recent Aberdeen studies focused on sales effectiveness, the importance of providing sales and corporate leaders with real-time intelligence about its business has proven to be a best-in-class attribute. Combining technology with strong analytical capabilities helps top performers achieve better business results. This Aberdeen Analyst Insight addresses the trends among SAPs customers in adopting these practices. Read More...
New Contours for Bank Branches as Customers Get Digitally Savvy
The emerging class of digitally savvy bank customers, including small and midsized businesses, increasingly wants to use bank branches for sophisticated

customers using great plains  for Bank Branches as Customers Get Digitally Savvy The emerging class of digitally savvy bank customers, including small and midsized businesses, increasingly wants to use bank branches for sophisticated financial advice, support, and products--as opposed to conventional transactions such as cashing pay checks. This white paper, produced jointly by Knowledge@Wharton and Wipro Technologies, captures the emerging business models for bank branches. It is based on comprehensive, globally conducted customer Read More...
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web

customers using great plains  superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site. Read More...
Using Inventory Optimization to Reduce Inventory Levels in a Lean Environment
Small and medium businesses (SMB) need to address inventory challenges by using a tightly integrated approach that reflects the dynamics of the extended supply

customers using great plains  Inventory Optimization, also gives customers a choice, i.e., install Forecasting initially and then when required, install the remaining modules for a full-blown inventory optimization solution. Figure 2: CPFR in the Extended Enterprise The full implementation of an extended supply chain would include more than two tiers of trading partners in the deployment strategy. This is known as an n-tier confi guration. Customers deploying technology, such as Microsoft .NET, will be able to extract value from the Read More...

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