Abstract: Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

Abstract: SAP and Microsoft have finally realized that their products will increasingly be evaluated by how well they interconnect, how flexible they are, and how intuitive their user interfaces are. However, these trends have already been incorporated by lesser-known vendors.

Abstract: Once again, Computer Associates is executing the largest software acquisition in history, eclipsing its Platinum Technology buyout of 1999, which was the previous record holder.

Abstract: The latest generation of quote-to-order systems uses knowledge-based software to help reduce an organization’s dependence on its highly skilled experts. The ability to harness a company’s intellectual property and know-how helps build competitive advantage.

Abstract: Sand Technology Systems International Inc. (NASDAQ: SNDT), a provider of business intelligence (BI) solutions, announced today that it is partnering with Acta Technology, Inc. (Acta) to provide

Abstract: Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship management, which should help firms track client relationships in a more sophisticated manner than through methods such as referral or word-of-mouth, which were appropriate during their start-up phases.

Abstract: Companies implement unified communications (UC) to boost employee productivity. An approach for successful UC implementation includes an often overlooked component: the need for visibility and control of network flows due to the increased demands of UC. Learn about a network appliance that can provide visibility of network traffic, so you can prioritize and control that traffic to realize the benefits of UC.

Abstract: A major challenge for IT managers is that much of the data they need in Windows environments is stored in iSeries and Mainframe host systems. Traditionally, unlocking this data and making it available in Windows environments for further processing has involved major reprogram¬ming, and significant resource investments. There are, however, simple solutions that address the jump from host to Windows.

Abstract: The biggest single issue in ERP is the failure of a successful implementation. It is mind-boggling to continually encounter companies who make major ERP gaffes in this day and age, especially since most of the trials and tribulations of MRPII implementation were suffered and learned from in the early 1980's with alpha, beta and gamma releases. The pertinent question is what are the main causes of ERP failure and what can be done to prevent this from happening to you? There are twelve major reasons for why companies get bogged down or fail in implementing ERP. This white paper addresses them.

Abstract: Application Service Provision (ASP).There has been a trend in recent years towards the use of remote software services through application service providers. These are companies who make software applications available via the Internet to users who, rather than buying software, pay rental fees for it. The software does not have to be installed locally, the application being available through any web browser, and all support and maintenance is handled by the service provider. CMMS vendors are not the only ones offering these solutions. CAD modelling, engineering design, finance packages, purchasing, ERP and even your company Intranet can now be rented. This is an expanding sector and the signs are that major growth is about to take place. Earlier problems with slow data transfer speeds, communication costs and data security have largely been eliminated and this has made ASP a very attractive proposition. This is clearly illustrated by the proliferation of systems that have become available over the last three or four years with most of the major CMMS vendors now offering an ASP option.

Abstract: Just because your company isn’t a major corporation with hundreds of offices and thousands of employees doesn’t mean you’re not under the same pressures to maintain access to critical information. But buying the same solutions as the major players in your industry can be expensive and unnecessary. Learn about next-generation data protection and recovery options specifically for small and midsized businesses (SMBs).

Abstract: Another vendor has stated that growth and license revenues in the mainframe arena are softer than expected. Shares of Merant (NASDAQ: MRNT), the provider of PVCS, a major software configuration management product (acquired from Intersolv), in addition to other software, have dropped more than 24 percent after the company released preliminary financial estimates for its first fiscal quarter recently-ended, showing revenues likely will be about 17 percent less than the previous year due to a decline in COBOL license fees.

Abstract: Major vendors are entering the professional services software market and small niche vendors are repositioning themselves to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market messages from vendors' functional capabilities.

Abstract: On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by launching Oracle Applications 11i at its Applications' User Group conference in Orlando, Florida.

Abstract: On September 27, a group of vendors including Oracle, IBM, Unisys, NCR, and Hyperion Solutions announced the submission of a metadata interchange standard to the OMG standards body. A common approach to metadata would allow products from different vendors to interact, a problem that has vexed customers for years. But will all the major vendors adopt the standard?

Abstract: Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations for the past twenty years. Vision a leading product in the professional services automation market and has taken significant strides to maintain this market leading position.

Abstract: I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown pits two major enterprise resource planning (ERP) and accounting for small to midsized business (SMB) vendors against each other, head-to-head: Exact Software North America (a division of Exact Software) and Infor.

Abstract: A radio frequency identification implementation is a major undertaking for any organization—a project with ample risk of failure. This entire series is a step-by-step guide to the process, with this final part including a comprehensive glossary of key terms for better understanding.