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A Tale of a Few Good SCM Players - Part 1
Throughout the late 1990s and the mid-2000s, Manhattan Associates was the epitome of a well-managed supply chain management (SCM) software company in terms

d part 1  Tale of a Few Good SCM Players - Part 1 Throughout the late 1990s and the mid-2000s,  Manhattan Associates  was the epitome of a well-managed  supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Simply stated, the company set the industry standard for the supply chain execution (SCE) space and was the envy of its competitors.  The Long Trail of Excellence The company was founded in 1990 in Manhattan Beach, California, Read More...

The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

d part 1  Address, Company Name, etc. D   Dashboard - A member of the Business Intelligence family that represents near-real-time data feedback about particular performance measures. Called a Dashboard because the visual implementation of the functionality often looks like the dashboard of a car, with dials and gauges representing the pulse of the organization. Data Mart - A Data Warehouse on a departmental level (for more information, see Data Warehousing). Data Mining - A general term that represents Read More...
ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » d part 1


Will 2013 Be IBS’ Comeback Year? Part 1
Several years ago enterprise applications market observers might have talked about Sweden’s “Three I” enterprise resource planning (ERP) vendors: Intentia, IFS,

d part 1  the pharma sector and Dynaman WMS sales. IBS has also changed the strategy toward partners—in 2012, 10 percent of its revenues were reportedly via value-added resellers (VARs), and the company wants this figure to be 15 percent in 2013. In Part 2 of this blog post series, IBS CEO Doug Braun unveils his game plan. Recommended Reading IBS Enterprise (v.7) ERP for Distribution Product Certification Report (2013) . February 4, 2013. Dealing with Food Industry Pressures . November 3, 2006. Infor Joins the Read More...
Epicor Claims The Forefront Of CRM.NET-ification Part 1
By harnessing .NET possibly more zealously than its creator Microsoft’s Great Plains and Navision enterprise counterparts, and while difficult market conditions

d part 1  uses ClienteleNet . This division of Geac Computer Corporation Limited (TSE: GAC), one of Epicor's competitors in the ERP space, stays on top of call management and problem resolution solution for supporting external customers by using Clientele Customer Support and ClienteleNet. ClienteleNet, a Web-based application used in conjunction with Clientele Customer Support, gives Geac's customers access to call history information, and, with the AnswerBook feature, the ability to search in an online Read More...
Not Yet Sold on SaaS ERP in Manufacturing? Take a Hard Look at Plex Online - Part 1
The software as a service (SaaS) model is now mainstream in many functional areas of business, quite outperforming its on-premise counterpart in this tough

d part 1  Yet Sold on SaaS ERP in Manufacturing? Take a Hard Look at Plex Online - Part 1 The  software as a service (SaaS)  model is now mainstream in many functional areas of business, quite outperforming its on-premise counterpart in this tough economic environment. Consider customer relationship management (CRM) , transportation management, talent management, payroll processing, travel and expense (T&E) management, strategic sourcing and procurement, and many other point (or departmental) solutions in Read More...
Product Life Cycle Management (PLM) in Process Part 2 Process PLM Motivation
This part of the series on Product Life Cycle Management in Process explores the business motivations by review business strategies.

d part 1  Life Cycle Management (PLM) in Process Part 2 Process PLM Motivation Introduction In Part One of this series, we discussed Product Life Cycle Management as a proven concept in the discrete industries and as a growing concept in process. In this part, we explore the business motivations for PLM in process enterprises by reviewing business strategies. In part three, we will look at requirements for Process PLM decisions. The business strategies reviewed are: Accelerating Time-to-Market Increasing the Read More...
MAPICS Moving On Pragmatically Part 3: Challenges
MAPICS remains at a critical point in time, where immaculate execution without much space for missteps will determine its future. Despite notable functional and

d part 1  fragmented buying processes (e.g., disparate part numbers and unconsolidated requirements across multiple sites) Excessive manual transactions Arms-length and casual customer and supplier relationships, with lack of information sharing Lack of sales and operational planning (SOP), and Critical equipment maintenance (unplanned downtime). To eliminate these, MAPICS would come up with the following best practices of world-class performance: Integration across the enterprise Concurrent capacity and Read More...
Grape Escape 2013: Customer Value a Priority for Both SYSPRO and UNIT4-Part 2
This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in

d part 1  Priority for Both SYSPRO and UNIT4-Part 2 This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in Boston. UNIT4 Representing UNIT4 at the event were two top managers: regular attendee Ton Dobbe, the company’s vice president of product marketing, and Anwen Robinson, managing director in UK and Ireland, who was invited to share some of UNIT4’s news in that region with analysts. Similarly to the event Read More...
Cloud Assets: A Guide for SMBs-Part 3
Cloud computing is allowing small to medium businesses (SMBs) to gain access to premium enterprise solutions without the traditional price tag of hardware and

d part 1  Assets: A Guide for SMBs-Part 3 This is the final installment on cloud assets designed to help small to medium businesses (SMBs) looking to incorporate cloud services into their information technology (IT) infrastructure. The two previous entries in this trilogy were about the basics of cloud computing and the procurement of cloud services, which gave you the necessary tools to initiate, broker, and implement a cloud solution to support your business. Now let’s close the loop by formulating a Read More...
IFS Continues Its Reinvention Through Pruning Part Two: Background, Challenges, and Response
IFS could be an object case of how a great product (in terms of functionality scope and technological foundation) and knowledgeable employees are only part of

d part 1  electrical, piping, and instrumentation design. As part of the acquisition, Bentley pledges to assume responsibility for IFS' maintenance and support services for more than 100 accounts, primarily in Sweden and Norway, which employ IFS' CAD applications. The agreement with Bentley is expected to have a positive impact on IFS' earnings totaling approximately 6 million SAK (approximately $800,000 USD) in 2004 and 2005. This would be yet another small step in the right direction for IFS on its long and Read More...
Are PLM and Global Sourcing Related? Duh, And How! (Part II)
Part I of this blog post analyzed the white paper entitled

d part 1  and Global Sourcing Related? Duh, And How! (Part II) Part I of this blog post analyzed the white paper entitled Manufacturing Outsourcing: Seven Common Pitfalls to Avoid , authored by Symphony Consulting and Arena Solutions . It also established an intrinsic connection with product lifecycle management (PLM) software technology as a global sourcing collaboration enabler. Indeed, several macroeconomic trends seem to be helping the PLM market, starting with the rampant offshoring of facilities and/or Read More...
Outsourcing 101 - A Primer Part Three: Approaches and Recommendations
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part discusses

d part 1  Part Two defined and described common types of outsourcing. This part will recap outsourcing approaches and categories, and offer recommendations for firms looking to outsource and recommendations for outsourcing providers. Recommendations for Companies Looking to Outsource Some of Their Operations Companies that are interested in outsourcing some or many of their operations need to take a strategic look at their company and their operations. Selecting a process to outsource, selecting the right provider Read More...
The Wizardry of Business Process Management - Part 1
The business process management (BPM) market is sizzling hot, with Gartner Dataquest estimating its compound annual growth rate (CAGR) at 13 percent in 2009. In

d part 1  can be sliced and diced in many ways. For one, Part II of my 2008 five-part blog series entitled “It’s About Process (or Ability to be Responsive)” outlined the necessary BPM suite components. But if one is to look at BPM suites through the lens of the Plan-Do-Check-Act (PDCA ) loop, one could think of covering the following three necessary activities (within the feedback loop ): Business process modeling and analysis, which were explained earlier on; Business process automation or execution; and Read More...
The Pain and Gain of Integrated EDI Part Two: Automotive Suppliers Gain
The nature of the global automotive supply chain means that the suppliers must be tightly integrated into the trading partner’s enterprise, whose supply chain

d part 1  Pain and Gain of Integrated EDI Part Two: Automotive Suppliers Gain What Are Automotive Leaders Doing? The global automotive industry is becoming leaner, faster, and less forgiving than ever before. Product life cycles are shorter, customer requirements are stricter, business is dramatically more international, and profits are increasingly harder to squeeze out of any enterprise's day-to-day business operations. Infor Global Solutions Discrete Group focuses on providing deep vertical expertise to the Read More...

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