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Software Functionality Revealed in Detail
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 d part 14

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Documents related to » d part 14

Deltek's Second Bite at the IPO Cherry (Part II)


Well, a few months after Part I of this blog post was published, which focused on Deltek's pre-New Mountain Capital private equity investment era, the time has finally come for us to analyze why being again publicly traded should (or should not) work better for Deltek this time. If one is to judge merely by the most recent financial figures, it would appear to be working well, but my focus here is

d part 14  post will wrap up Deltek''s opportunities, which in great part stem from the latest developments to its traditional breadwinning products, and also analyze some still outstanding challenges for the upbeat vendor. Your comments, opinions, suggestions, etc. are welcome in the meantime. Read More

E-Procurement Is Not Electronic Purchasing - Part II


Three minutes of labor from purchase requisition to invoice payment; fully executed due diligence; commitment authorization and no delays. That is the promise of e-procurement and the potential is there for the taking - but not without risk. Extensive preparation is necessary and full integration with related business processes is essential to realize the full value from an e-procurement investment.

d part 14  Dowling, C. Sabean, and D. Geller - November 14, 2000 Introduction This second part of an extended note on e-procurement examines the necessary steps after a business decision to go with e-procurement has been made based on the information and criteria covered in Part I. E-procurement is an integrated system of services and technologies that provides a seamless bridge between buying and selling businesses. The e-procurement process begins at the planning stages within the buying company and extends Read More

Deltek's Second Bite at the IPO Cherry (Part IV)


Part III of this blog series analyzed the relatively recently launched Deltek Vision 5 [evaluate this product] and Deltek Costpoint 6 [evaluate this product] suites. It also tackled the related potential opportunities for Deltek. For one, key up- and cross-sell opportunities should come from: Additional modules, especially from the newly minted Deltek EPM [evaluate this product] suite: The

d part 14  project-centric messaging that was described in Part I of this blog series . Every vendor must reinvent itself into something new/interesting every few years at a minimum. Deltek''s continual focus on things like EVM or project portfolio management (PPM) without any sizzle might begin to sound a bit flat after a while, at least in the global market. But we may find out soon. Namely, in only a few days, during the Deltek Insight ''08 annual user conference, the vendor might come out with a number of new refr Read More

Baan Resurrects Multi-Dimensionally Part 3: Market Impact


Baan remains one of only a handful of vendors that are capable of providing full application suites on scaleable platforms that can be globally deployed by larger enterprises.

d part 14  Resurrects Multi-Dimensionally Part 3: Market Impact Event Summary In its bid to return to its erstwhile short-lived glory, Baan , the resurrected global provider of collaborative enterprise business solutions and a unit of the Invensys Software Systems (ISS) division of Invensys plc, the global automation and controls group with headquarters in the UK, has lately blitzed the market with a number of announcements. The most prominent amongst these were: Deliveries of vertically focused solutions for Read More

Infor ION-izes its Open SOA Strategy - Part 2


Part 1 of this blog series started by analyzing a certain change of the guard and a related product strategy shift at Infor. Two late June 2010 news announcements, which were entitled “Infor Simplifies Connectivity and Data Sharing with Infor ION(tm)” and “Infor Selects Microsoft as Preferred Technology and Tools Provider for Infor Software," were then demystified in an

d part 14  explain and clarify our discussion from Part 1 , in writing and at its staff’s leisure. What follows are my prodding questions and Infor’s official answers: PJ: What were the reasons for ION taking over from Infor Open SOA.  What additional capabilities did it provide?  Was Infor struggling to deliver OpenSOA so took the cheaper and easier option by adopting the Microsoft technology stack? Infor: Just to recap, the Infor Open SOA strategy had the following three major goals: Deliver new functional c Read More

Epicor Claims The Forefront Of CRM.NET-ification Part 1


By harnessing .NET possibly more zealously than its creator Microsoft’s Great Plains and Navision enterprise counterparts, and while difficult market conditions continue to persist, Epicor might be showing us that ‘a brave heart and wise mind’ can keep it in the mid-market leadership race amongst aslew of formidable opponents.

d part 14  uses ClienteleNet . This division of Geac Computer Corporation Limited (TSE: GAC), one of Epicor''s competitors in the ERP space, stays on top of call management and problem resolution solution for supporting external customers by using Clientele Customer Support and ClienteleNet. ClienteleNet, a Web-based application used in conjunction with Clientele Customer Support, gives Geac''s customers access to call history information, and, with the AnswerBook feature, the ability to search in an online Read More

Mega-vendors Warming Up to the Cloud - Part 2


Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The article ended with some glimpses into the future and likely implications for SaaS users. Part 2 explores the apparent opportunities and accompanying challenges (and inevitable soul-searching exercises) that SaaS aspirants face in their endeavors. Some

d part 14  vendors Warming Up to the Cloud - Part 2 Part 1 of this blog series  depicted the three evolutionary phases (or waves) of  software as a service (SaaS) and cloud computing  adoption. The article ended with some glimpses into the future and likely implications for SaaS users. Part 2 explores the apparent opportunities and accompanying challenges (and inevitable soul-searching exercises) that SaaS aspirants face in their endeavors. Some concrete examples of vendors and their new strategies and Read More

Dreamforce 2010: Of Cloud Proliferation - Part 2


Part 1 of this blog series talked about my attendance of Dreamforce 2010, salesforce.com’s annual user conference, which has over the past several years become a highly anticipated and entertaining end-of-the-year fixture for enterprise applications market observers. My post concluded that while Dreamforce 2009 was mostly about continued growth of the cloud computing

d part 14  2010: Of Cloud Proliferation - Part 2 Part 1 of this blog series  talked about my attendance of Dreamforce 2010 , salesforce.com ’s annual user conference, which has over the past several years become a highly anticipated and entertaining end-of-the-year fixture for enterprise applications market observers. My post concluded that while Dreamforce 2009 was mostly about continued growth of the  cloud computing  trailblazer and unveiling of Salesforce Chatter , the company’s nascent social Read More

Talking to an Unrelenting Cloud Enthusiast - Part 2


Part 1 of this blog series introduced Xactly Corporation, a provider of fully multi-tenant, software as a service (SaaS)-based solutions for sales performance management (SPM). The article also provided the bullish vendor’s genesis since being founded in 2005 and its current state of affairs. This article will feature my recent conversation with Xactly’s founder and CEO Christopher Cabrera.
d part 14  to an Unrelenting Cloud Enthusiast - Part 2 Part 1 of this blog series introduced Xactly Corporation , a provider of fully multi-tenant, software as a service (SaaS)-based solutions for sales performance management (SPM) . The article also provided the bullish vendor’s genesis since being founded in 2005 and its current state of affairs. This article will feature my recent conversation with Xactly’s founder and CEO Christopher Cabrera. Cabrera is a noted industry expert in issues relating to Read More

SaaSy Discussions (Part I)


Much has been said and written lately, on TEC's web site as well as on many other peer sites, about the on-demand deployment model, especially about multi-tenant software as a service (SaaS). The opinions there have ranged from an absolute infatuation with the "technology of the 22nd century" or so (thereby rendering the traditional on-premise model completely passe) to much more reserved and

d part 14  scripting, multi-function BPM) to define, manage and change customer processes without writing code. It also goes without saying that the underlying product architecture has to feature modern service oriented architecture (SOA) infrastructure to enable processes to extend across enterprise boundaries and to support easy integration using extensible markup language (XML)/web services standards. Part Ia of this blog post will continue with Consona''s concrete CRM portfolio that enables TCM, and will Read More

Outsourcing 101 - A Primer Part Two: Outsourcing Categories


Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: application software, information technology infrastructure, business process outsourcing (BPO), and manufacturing.

d part 14  This part defines and describes common types of outsourcing. Part Three will recap outsourcing approaches and categories, describe recommendations for firms looking to outsource and describe recommendations for outsourcing providers. Application Software Outsourcing During the past 30 years, software has automated and simplified many work-processes, which has resulted in increased worker productivity and reduced costs for products and services. Nevertheless, the development and support of software is Read More

The Power of Knowledge -- Knowledge is Power (Part 3)


Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service management (SSM) suite. One such broad SSM suite has been advanced by Servigistics, and Part 2 zoomed into the capabilities of one particular part of the Servigistics SSM suite: Service Knowledge Management (SKM). Potential SKM Benefits

d part 14  the user can be directed to the right part and its best source given the customer’s service level agreement (SLA) commitment and location as well as part interchangeability options and availability in the network. The feedback with regard to resolution history and part availability can be automatically delivered as notifications back to the planning process so that everyone’s processes improve. SKM can also attach possible parts to resolutions, ranked by probability, and provide links to Servigistics Read More

KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part Two


In the second part of a two-part series about the KANA Connect 2014 conference, TEC's P.J. Jakovljevic takes a look at what has transpired since the KANA-Verint merger announcement and what we should expect from the actionable intelligence solutions vendor in the near future.

d part 14  the voice of customer data to marketing and more enterprise-wide usage scenarios beyond call centers (e.g., field service technicians).     But software technology is just one part of a customer engagement equation, given that companies are at different maturity levels of their customer service journeys. To that end, as a professional services play, Verint’s Customer Engagement Optimization Maturity Model describes how effectively current process, technology, and people capabilities support a customer Read More