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The Wizardry of Business Process Management: Part 5
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

d part 18  Wizardry of Business Process Management: Part 5 Part 1 of this blog series  started a lengthy discussion about the value proposition and parts-and-parcels of  business process management (BPM ), with an ensuing focus on  Pegasystems (also known as Pega ) as one of the leading BPM suite providers.  Part 2 ,  Part 3 , and  Part 4  then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the overall BPM software market (it has been Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » d part 18


SSA GT to EXE-cute (Yet) Another Acquisition Part Two: EXE
Like the previous few SSA GT acquisitions, this merger too seems aimed at enlarging SSA GT's customer base, market share, and more importantly, its predictably

d part 18  impact. Part Three will discuss the impact on SSA GT. Part Four will present the challenges and make user recommendations. EXE Software Portfolio Nowadays, EXE's software portfolio is comprised of four complementary SCE product suites: Fulfillment —EXE's fulfillment software solution provides an enterprise with visibility of inventory availability, enabling them to better serve the customer. EXceed Fulfill manages the activity within and around the four walls of the distribution center. In addition to Read More
Epicor Software Corp.: Completing Painstaking
Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's make-or-break period. This part

d part 18  of interest and the direction the company is headed. Part 2 contains specific analyses of Epicor's strengths and challenges along with bottom line predictions and recommendations for the company and users. Read More
Geac Awakens On Its Deathbed - Part 2: Geac's Response
While Geac’s balance sheet was boosted by recent events, a more positive sign is the company’s intent to become a true software-developing vendor, not simply a

d part 18  Geac Awakens On Its Deathbed Part 2: Geac's Response P.J. Jakovljevic - October 18, 2001 Event Summary  On September 5, Geac Computer Corporation Limited (TSE: GAC), a struggling Canadian supplier of enterprise management software, announced that net income from continuing operations of Can$17.2 million in Q1 2002, compared to a net loss from continuing operations of Can$43.2 million during the first quarter of the previous year. While it may seem that returning to profits by merely trimming fat and Read More
Baan Resurrects Multi-Dimensionally Part 3: Market Impact
Baan remains one of only a handful of vendors that are capable of providing full application suites on scaleable platforms that can be globally deployed by

d part 18  Resurrects Multi-Dimensionally Part 3: Market Impact Event Summary In its bid to return to its erstwhile short-lived glory, Baan , the resurrected global provider of collaborative enterprise business solutions and a unit of the Invensys Software Systems (ISS) division of Invensys plc, the global automation and controls group with headquarters in the UK, has lately blitzed the market with a number of announcements. The most prominent amongst these were: Deliveries of vertically focused solutions for Read More
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

d part 18  generally acknowledged ( as discussed in Part 1 ), now has a product offering that might actually be thought of in  iPad  terms. This is quite an achievement. Salesforce Chatter (Somewhat) Explained The best way to describe Chatter is to say that it exhibits many traits of Facebook and Twitter,  but its use is confined to within an enterprise a la Yammer . This mosaic-like definition perhaps explains why it is difficult to describe the product (and its potential power) without seeing it in action (or Read More
TradeStone Software STARS 2013: Retail Rocks! Part 2
Part 1 recapped TradeStone Software's user conference, STARS 2013. TradeStone’s Core CapabilitiesTradeStone Software’s bread-and-butter capabilities

d part 18  Software STARS 2013: Retail Rocks! Part 2 Part 1 recapped TradeStone Software's user conference, STARS 2013.   TradeStone’s Core Capabilities TradeStone Software’s bread-and-butter capabilities continue to be sourcing, supplier management (including quality testing, inspections, and social, legal, and compliance-based supplier performance as exemplified in Guitar Center ’s case study), and order management, which includes global trade management (GTM) as well. Enterprise resource Read More
Taking Stock of TAKE Supply Chain Solutions - Part 3
Part 1 of this blog series introduced TAKE Supply Chain, a supply chain management (SCM) division of TAKE Solutions, Ltd. The parent TAKE Solutions is a global

d part 18  other business-impacting processes (as described in Part 2 ). And to reiterate from Part 1 , unlike other players in the value chain collaboration segment, TAKE offers customers an end-to-end solution – where supplier collaboration, compliance labeling, shipment controls, package tracking,  electronic invoice presentment and payment (EIPP) ,  accounts payable (A/P)  automation, and workflow management can all be addressed using an integrated out-of-the-box solution from one vendor. Not Yet in the Read More
The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

d part 18  explain what kind of data is being passed (see the example provided in Part 2, under the definition for Metadata). It is being heralded as the EDI of the Internet, and the future of inter-database, inter-application, and inter-company communications. ZLE - Zero Latency Enterprise . The latest, new-fangled term to come from the consulting world. It represents the Enterprise that is so technologically enabled that information is instantly accessible to anyone who needs it (or has need of it) at any time. Read More
The Wizardry of Business Process Management - Part 4
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

d part 18  intelligence to make key decisions. As explained in Part 2 , the system should understand the business purpose (intent) of each interaction and thus perform the work to achieve management objectives based on best practices  and the most current information. In this setup, people are not asked questions the system can figure out itself. Neither are business users forced to go through steps that are not relevant to a valid outcome. With adept BPM solutions that accommodate change and with business Read More
SaaSy Discussions (Part I)
Much has been said and written lately, on TEC's web site as well as on many other peer sites, about the on-demand deployment model, especially about multi

d part 18  scripting, multi-function BPM) to define, manage and change customer processes without writing code. It also goes without saying that the underlying product architecture has to feature modern service oriented architecture (SOA) infrastructure to enable processes to extend across enterprise boundaries and to support easy integration using extensible markup language (XML)/web services standards. Part Ia of this blog post will continue with Consona's concrete CRM portfolio that enables TCM, and will Read More
Leveraging 3-D for Sales Automation
It’s no longer acceptable for salespeople to respond to customers’ inquiries with “I’ll get back to you.” In the time it takes to respond, a competitor with

d part 18  3D Prototypes | 3 D Prototype | 3 D Configurators | Sales Reps 3D | Sales Automation Software | Sales Automation Solutions | Sales Force Automation | Sales Automation System | Sales Automation Tools | Sales Automation Support | Free Sales Automation | Sales Automation Services | Sales Automation Program | Sales Automation Vendors | Sales Automation Application | TEC White Paper on 3-D for Sales Automation | Manufacturer Sales Reps Main Advantage Technology Evaluation Centers | Difficult for Manufacturer Read More
The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

d part 18  natively. ODS - Operational Data Store . Part of the data warehouse; fed with scores, behaviors, and clusters in near real-time, to be able to react live to customer actions on the web site. The idea is to better serve the customer by reacting to his actions in real time. OEM - Original Equipment Manufacturer . The term is typically used to identify the company that actually creates the hardware or writes the software that customers ultimately buy. They may use channel partners or Value-Added Resellers Read More
The Power of Knowledge -- Knowledge is Power (Part 2)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

d part 18  Power of Knowledge -- Knowledge is Power (Part 2) Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service management (SSM) suite . One such broad SSM suite has been offered by Servigistics . Servigistics’ Service Knowledge Management (SKM) solution, the newest module within Servigistics SSM , is designed to meet the requirements of the technical service organizations that manage complex problem Read More
How Some ERP Vendors Demonstrated - Warts And All Part 2: Results
This is part two of a case study from a recent selection engagement for an ETO mid-size manufacturer; we assess Oracle, J.D. Edwards, SAP, and IFS in terms of

d part 18  covered the Scripted Scenario Demonstrations. Part Two discusses the specific results of the demonstrations with recommendations for users facing a similar selection process. Rating of Vendor Preparation and Performance  Here we examine the preparation and performance of each vendor, giving each a general rating. The categories we examine are: Show vs. Tell Preparation of Script Items Ability to Follow Scripts or Mapping Document Ability to Finish During the Allotted Time Show vs. Tell Oracle Fair - The Read More

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