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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 daceasy question


Improving Your Demo-To-Win Ratio - Bridge Building
Ask yourself this simple question: “Have I ever lost a deal to an inferior product?” If your answer is yes, I’ll guarantee that one of the prime reasons for

daceasy question  bridge building,bridge software,software performance,Bridge Building Basics,Bridge Building theory

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Analysis of Adobe’s Integration of IslandData’s Automated E-mail


Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating support costs.

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Software Capabilities Assessment Project


Is your organization getting the most out of its enterprise software systems? Answering that question can be tricky. Inadequate documentation or missing in-house knowledge can make it difficult to determine how well your current systems support your company’s business processes. And that can make it nearly impossible to know what changes, if any, are required. A software capabilities assessment project from TEC can help. Learn more now.

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Sage DacEasy


At the core of DacEasy is a series of fully integrated modules that give you vital information that's key to you successfully operating your business. Use them together or individually to fit your exact accounting requirements. DacEasy's modules include: General Ledger, Accounts Receivable, Inventory, Billing, Accounts Payable, Purchasing, Cash, Fixed Assets, Custom Report Writer, and Recurring.

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Service Management: Understanding the Real End-user Experience


How many of your online customers are happy customers? Today, few organizations can answer this question accurately, usually relying on customer complaints to highlight areas of underperformance. However, a significant proportion of unsatisfied online customers won’t even bother to complain. But now, organizations can track customer interactions in real time—transforming online experiences into truly effective channels for customer care.

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To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIb)


The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current difficult economic milieu. Part IIa then analyzed the top five SaaS assumptions (misconceptions) recently outlined by Gartner. Before any vendor can embark onto delivering a SaaS offering, it must thoroughly consider a number of harrowing

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The High Cost of Change for ERP: What Does it Cost to Keep Up to Date?


Companies are finding it difficult and costly to update and modify enterprise resource planning (ERP) systems after they have been installed. The question isn’t whether an ERP solution supports change, but rather at what cost? How quickly can adjustments be made, and what stresses do such changes place on the organization. To answer these questions, this paper provides results from a survey of senior finance executives.

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Evaluating Enterprise Software - Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Two


There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes has been adequate for the task of selecting complex systems. The record indicates there is much room for improvement. In essence, for complex selections like in the case of enterprise applications, the human-machine combination has to work together to drive the solution.

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LEAN OPINION POLL: Are Lean Concepts and ERP Systems Still Antagonists?


It’s been many years since this question of compatibility between lean practices and enterprise resource planning (ERP) was rigorously discussed and brought many controversial and opposite opinions to the table. Can these two work well together, or do they have no place in each other’s space? It seems like even after all this time—and discussion—the jury is still out the final verdict. The answer

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Internationalization Services: Should You Go It Alone when Going Global?


If your firm is anticipating a steady stream of localization (“l10n”) projects in the near future, you’ve inevitably confronted the question of how to streamline and reduce the cost of such efforts. For technology firms with significant software components, the answer is often internationalization. Learn how to decide whether to farm out internationalization tasks to expert service providers or to keep the job in-house.

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Document Imaging: Where to Begin


Perhaps the most-asked question when considering document management solutions is “How do I scan my paper documents quickly and efficiently?” Companies contemplating document management or electronic archiving of paper-based information must learn the options and find out what works best for them. Read these guidelines for getting started with the scanning process, often referred to as document capture or simply capture.

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