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Case Study: In Search of a Comprehensive CRM System
The Glazer-Kennedy Inner Circle is a well-known sales and marketing consultancy. The marketing strategists were seeking a customer relationship management (CRM)

dan kennedy  deal with software programs.” (Dan Kennedy, co-founder of Glazer-Kennedy) Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » dan kennedy

Ariba's 15-Year Journey into the B2B Commerce Cloud
Ariba’s collaborative business commerce solutions focus on the basics: buying, selling, and managing cash. Ariba’s cloud-based vision has grown a vast network

dan kennedy  and candid conversation with Dan Ashton, Senior Manager of Solutions Marketing for Commerce Cloud Solutions. Mr. Ashton joined Ariba in 2008 and was initially responsible for Services Procurement and Content. Mr. Ashton has over a decade of sales and marketing experience in enterprise software, most recently from iMany, where he was Senior Director of Solutions Marketing. Prior to iMany, Mr. Ashton was Sr. Director of Product Marketing with Nextance and Vice President of Product Marketing with Niku now a Read More
ManagedOps.com - 13 Years and 93,000 Square Feet
New Hampshire’s “Taylor Group” changes its name, builds a 93,000 square foot data center and lays out a plan to leverage 13 years of application experience to

dan kennedy  Service Provider business model. Dan Taylor started The Taylor Group in 1987 after he purchased a copy of Insight, (a popular accounting package at the time) taught himself how to use it, and set out to work with computer retailers, providing consultant and training services to companies that purchased Insight. He brought on partner Steve Ferranti in 1988, and began selling and installing Great Plains accounting software in 1989. By 1993, the company employed six people. With the growing acceptance of Read More
NetSuite Had a Sweet IPO. Now What?
The end of 2007, at least in the space that I cover, has certainly been

dan kennedy  User Interface (UI) side. Dan Farber's great column and several blog posts at ZDnet explain well the similarities and different approaches of the two vendors. Therefore, it must have been frustrating for NetSuite to, time and again, see Salesforce.com get all the press and analysts' attention and accolades for each SaaS move, and for marketing gimmicks such as its AppExchange on-line store of on-demand applications (so-called eBay of applications ), Apex programming language or Force.com development Read More
ERP Systems Buyer’s Guide
The implementation of an enterprise resource planning (ERP) system to automate business processes is a strategic investment. Buying the right system and

dan kennedy  make it user friendly. Dan Consultant at a technology services firm 26 - 50 seats Know your existing system. Whoever is heading the project needs to talk to everyone to know the way company functions. Know the problems you are trying to solve, research all sides of it and make sure vendor can solve it. George Director of finance at a manufacturing firm Employee Strength - 26-50 Understand the relationship with the provider and be fully aware of the product road map. They are probably the key things Read More
Information Builders Announces New Release of WebFOCUS
Information Builders Inc., (IBI) has released a new suite of business intelligence tools designed to support e-business. Release 4.3 of the product has been re

dan kennedy  ubiquitous Excel environment, explains Dan Ortolani, Director of the WebFOCUS Products Division. WebFOCUS is the only Business Intelligence system that can output fully styled reports into Excel 2000 and generate Excel 2000 pivot tables for quick and easy multi-dimensional analysis. Virtually everyone has Excel on their desktop and most use it on a daily basis. We've definitely flattened the learning curve for Business Intelligence. Market Impact Web-enabled business intelligence aimed at Read More
Case Study: Heineken USA
Heineken USA imports, markets, sells, and distributes its premium beer products through its network of 650 beer distributors. This supply chain requires precise

dan kennedy  and sales departments,” says Dan Sullivan, Chief Financial and Operating Officer at HUSA. Heineken’s research and innovation group in Holland keep HUSA’s supply chain management department on its toes with potential product  launches. One of the brewer’s latest innovations takes cool to another level — the level right above freezing temperature. The brewery is testing “Heineken Extra Cold,” an on-premise tap handle that gets so cold that ice forms on its exterior. Another innovation is the Read More
Should E-Business Be Inside or Outside of IT?
All the recent management trends from Continuous Improvement to Business Process Re-engineering have had the same issue we see with E-Business. They have

dan kennedy  transformed by the initiative. Dan Palumbo, Manager of Information Technology at the ConAgra subsidiary Lamb-Weston , found that, all of our E-business initiatives so far have involved putting new technology to existing business relationships. Palumbo found his IT resources adequate to handle the e-business initiatives, E-business hasn't been about getting new business, its just changing the technology we use when we work with the suppliers and customers that we have always worked with . Today, Read More
Ten Key Legal Concerns in E-Commerce Ventures and Contracts
IT managers must understand the legal issues – at least well enough to know when there is an issue. E-commerce is so new that lawyers (and the law) are having

dan kennedy  site will perform in accordance with the specifications. The more detailed you can be in the written specifications of the site that are incorporated into the contract, the better off you will be. A good contract will cover many of the other issues mentioned in this article but also should include warranties that your use of the site will not infringe on anyone else's intellectual property, and be fair and even handed about liability limitations and other issues. Because a developer of an e-commerce site Read More
Managing Risk through Financial Processes: Embedding Governance, Risk, and Compliance
Initiatives to automate and streamline financial processes often focus more on reducing costs than adding value. Adding the kind of value you should have in

dan kennedy  of the report and Dan Armstrong was the editor. Our thanks are due to all of the survey respondents and interviewees for their time and insights. Introduction Most companies have tried at some point to automate and streamline financial processes. But these initiatives often focus more on reducing costs than on adding value. This may be a mistake. The most valuable processes do not simply stream money and data between different functions, departments and business entities; they also feed reports, tests Read More
Thinking Radically: Interview with Transpara’s Michael Saucier and Robert Hylton
It appears that many organizations are rapidly adopting mobile business intelligence (BI), and the technology promises to become a natural component of every BI

dan kennedy  book was plagiarized by Dan Brown, who called it “ The Da Vinci Code ” after his book with the title “Foucault’s Pendulum for Dummies” was rejected. Read More
Sustained Growth through Operational Excellence: Spotlight on Operations
Embarking on an operational excellence strategy should not be undertaken lightly. As with most company-wide initiatives, success requires planning, commitment

dan kennedy  of the report and Dan Armstrong was the editor. Richard Zoehrer was responsible for layout and design. Our thanks are due to all of the survey respondents and interviewees for their time and insights. February 2008 The power of visibility Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. But it is a moving target: To maintain their competitive advantage, successful enterprises must Read More
Playing Devil’s Advocate with an Innovative Vendor’s “Techies”
Rather than pursuing the usual route of writing analyses of major market trends, we’ve decided to ask vendors about their opinions and approaches. IFS has re

dan kennedy  North America , and Dan Matthews, CTO at IFS AB. TEC's Questions and IFS's Answers Q1. Will IEE be the default UI metaphor from the IFS Applications 7.5 release onwards, or will users be able to opt for the old one? IFS : At present, it will be the default metaphor for the UI in IFS Applications 7.5. Q2. Does the iPhone-like UI aim at certain user groups per se (casual, power, etc.), or it is for everyone to use? I assume it doesn't entail any additional licensing [as Duet does]? IFS : IEE is for all Read More
Why Database-agnostic Enterprise Applications Are on the Way Out
Middleware agnosticism is the wave of the future, and the database platform is becoming part of the application. It has therefore become increasingly important

dan kennedy  reached at Rick.Veague@ifsna.com . Dan Matthews is the chief technology officer of IFS research and development (R&D) and is responsible for the strategy and development roadmap for the architecture, development tools, and technology platform used in IFS Applications. Matthews joined IFS in 1996 after working as a freelance software contractor. Matthews can be reached at dan.matthews@ifsworld.com . Read More
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

dan kennedy  sales forecasting accuracy, which Dan Chiazza, Harris Interactive s senior manager of global sales and database operations, says used to be highly unpredictable, has improved 100 percent, thanks to advanced pipeline management. Ask our president, and he ll say Salesforce is the most important application in the organization. All sales and marketing-related functions manage their day through the application. Dan Chiazza Director, Global Sales Operations Harris Interactive CRM Essential 4: Read More

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