-
Abstract:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer satisfaction. ClickSoftware, rooted in field service workforce scheduling and optimization, provides
automated workforce management and optimization solutions, (...)
Excerpt related to
data base service:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer ...
Published:
2011-01-05
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Abstract:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention
by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy
for actually using that data. Here is an overview of how (...)
Excerpt related to
data base service:
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by
gathering data from ea...
Published:
2003-07-03
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Abstract:
USi Delivers Complete Set of ASP Enterprise Solutions for Buying and Selling over the Internet. (...)
Excerpt related to
data base service:
USi Delivers Complete Set of ASP Enterprise Solutions for Buying and Selling over the Internet.
Published:
2000-03-29
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Abstract:
The benefits case for enterprise asset management (EAM) has been used to justify huge sums in EAM investment. But to understand
this reasoning, it is necessary to explore how asset data can be used to further the aims of maintenance. (...)
Excerpt related to
data base service:
The benefits case for enterprise asset management (EAM) has been used to justify huge sums in EAM investment. But to understand
this reasoning, it...
Published:
2006-08-23
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Abstract:
Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet
service. Lotus Notes currently has over 50,000,000 client seats, and Novell GroupWise has over 20,000,000 client seats, giving
AT&T PocketNet service a potential target market of (...)
Excerpt related to
data base service:
... Phone (WAP), bringing AT&T's PocketNet service potential target ...
analysts estimates of a user base of 600,000,000 ... they require access to updated data,
in order ...
Published:
2000-04-13
-
Abstract:
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers
and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains
uses the web to augment its technical support services. (...)
Excerpt related to
data base service:
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers
and partners with highe...
Published:
2000-12-05
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Abstract:
Find out how SPS’ latest tools meet the market’s needs and improve the way suppliers, retailers, and other trading partners
manage and fulfill orders. SPS Commerce delivers on-demand Software-as-a-Service (SaaS) SCM solutions to address inefficiencies
in the retail supply chain network. Find out why S (...)
Excerpt related to
data base service:
Find out how SPS’ latest tools meet the market’s needs and improve the way suppliers, retailers, and other trading partners
manage and fulfill orde...
Published:
2011-05-16
-
Abstract:
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers
of enterprise applications (such as business process management and business activity monitoring), Exact Software may have
gotten the wherewithal to almost be reckoned with uniform (...)
Excerpt related to
data base service:
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers
of enterprise applica...
Published:
2004-02-26
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Abstract:
Challenges are aplenty when a vendor is acquired. Financial health is no longer a safe indicator to gauge a vendor's future
during this mega merger era. Knowing the challenges facing big vendors, like Oracle and PeopleSoft, and their competitors
can give users a negotiating edge, whether in or entering a (...)
Excerpt related to
data base service:
Challenges are aplenty when a vendor is acquired. Financial health is no longer a safe indicator to gauge a vendor's future
during this mega merge...
Published:
2005-06-02
-
Abstract:
While the Strategic Unit team formation should help SSA Global to figure out how to fully integrate organizational structure
where employees are best integrated, service offerings best coordinated and cross-selling opportunities best tracked and pursued,
the vendor must continue to clarify the position a (...)
Excerpt related to
data base service:
While the Strategic Unit team formation should help SSA Global to figure out how to fully integrate organizational structure
where employees are b...
Published:
2004-09-17
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Abstract:
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible.
Hence the need for knowledge management software, which helps companies segment and then distribute the information their
customers want to know. (...)
Excerpt related to
data base service:
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence
the need for knowle...
Published:
2007-12-12
-
Abstract:
Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and
CRM analytics vendor E.piphany. These partnerships complement Interelate’s analytics expertise to provide new analytical
CRM service offerings that promise to provide more value (...)
Excerpt related to
data base service:
Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and
CRM analytics vendor E...
Published:
2000-09-15
-
Abstract:
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy.
Looking beyond general approaches and company policies that set expectations and establish data management procedures, we
will explore applications and tools that help reduce the negat (...)
Excerpt related to
data base service:
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy.
Looking beyond general ap...
Published:
2004-03-08
-
Abstract:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is part of the reason traditional enterprise resource planning systems have not readily taken to e-commerce. (...)
Excerpt related to
data base service:
Traditional enterprise systems have proven difficult to change and extend. The inherent problem of old core code and business
logic duplication is...
Published:
2006-09-19
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Abstract:
ERP applications are designed to optimize an organization's underlying business processes - accounting/financial, manufacturing,
distribution, and human resources/payroll. (...)
Excerpt related to
data base service:
ERP applications are designed to optimize an organization's underlying business processes - accounting/financial, manufacturing,
distribution, and...
Published:
2000-12-27
-
Abstract:
Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet
service. Lotus Notes currently has over 50,000,000 client seats, and Novell GroupWise has over 20,000,000 client seats, giving
AT&T PocketNet service a potential target market of (...)
Excerpt related to
data base service:
... Phone (WAP), bringing AT&T's PocketNet service potential target ...
analysts estimates of a user base of 600,000,000 ... they require access to updated data,
in order ...
Published:
2000-04-13
-
Abstract:
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers
of enterprise applications (such as business process management and business activity monitoring), Exact Software may have
gotten the wherewithal to almost be reckoned with uniform (...)
Excerpt related to
data base service:
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers
of enterprise applica...
Published:
2004-02-26
-
Abstract:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground
by offering services for inventory and collaborative planning. (...)
Excerpt related to
data base service:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by
offering services for ...
Published:
2006-03-16
-
Abstract:
Putting PeopleSoft's strategy to work for the JD Edwards community. What can the JD Edwards install-base expect from the
PeopleSoft merger? (...)
Excerpt related to
data base service:
Putting PeopleSoft's strategy to work for the JD Edwards community. What can the JD Edwards install-base expect from the
PeopleSoft merger?
Published:
2003-09-17
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Abstract:
SAS Institute has applied its data mining technology to the Internet. The company released products that will help companies
analyze and predict the behavior of Web surfers. The target customer is one with large volumes of enterprise data that come
from a variety of sources. (...)
Excerpt related to
data base service:
SAS Institute has applied its data mining technology to the Internet. The company released products that will help companies
analyze and predict t...
Published:
2000-03-27