Home
 > search for

Featured Documents related to »  data base system travel agent


Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

data base system travel agent  search and retrieval of data residing in the company knowledge base allowed for a number of these more informational requests to be automated over the phone. Additional value-added services were provided for customers to check repair status, locate stores and service centers, and participate in customer satisfaction surveys. This implementation resulted in an 800% increase in VSS calls, a 50% increase in VSS completion rate and a 10% decline in the number of live agent calls. Although these systems Read More...
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » data base system travel agent


Improving Customer Relationships: An Integrated Approach
It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver on their expectations, and your revenue will increase. But more than

data base system travel agent  more than customer contact data and order fulfilment. At Waters, for example, sales representatives have insight into everything that happens in their territories, even if it does not specifically include their product. Does the customer’s equipment require maintenance? Is there a billing issue? “All that stuff is useful for the sales team,” says Mr Payoux, “because it’s all about integrating the business. You get a full picture of what’s in the pipeline.” Tie metrics to appropriate goals. Read More...
Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

data base system travel agent  , Capita , Dimension Data , eLoyalty , HiSoft , Revelant Technologies , and Solvis Consulting . The company’s telephony partners are Avaya, Cisco, and Genesys, and the product independent software vendor (ISV) partners are Radian6 (part of salesforce.com) for social monitoring, text analytics, and sentiment analysis, and SAS , whose Real Time Decision Manager has been integrated with Ciboodle One to provide a higher level of personalization to the customer. International delivery partners include CSC, Read More...
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

data base system travel agent  to provide useful big data analytics. That said, we do see value to providing generally available (GA) solutions for structured and unstructured text analytics to enable a deep understanding of the meaning of chats, e-mails, and social interactions contained in Moxie’s database. TEC: What is your response to the assertion that Moxie is not strong in case management and agent desktop BPM capabilities, say, compared with Pegasystems or KANA? DL: One of our differentiators is that we have an integration Read More...
Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service
Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations

data base system travel agent  by 37%, and customer data accuracy increased by 18%. These outcomes were achieved because: Managers could centrally monitor and control campaign execution, change call scripts based on customer feedback and results, coach underperforming individuals, and arrange for additional training for entire teams The leads were automatically assigned to the sales teams based on their performance and the company's customer ownership rules Campaign-related leads and sales orders secured through other channels, such Read More...
Don't Be Overwhelmed by Big Data
Big Data. The consumer packaged goods (CPG) industry is abuzz with those two words. And while it’s understandable that the CPG world is excited by the prospect

data base system travel agent  Be Overwhelmed by Big Data Big Data. The consumer packaged goods (CPG) industry is abuzz with those two words. And while it’s understandable that the CPG world is excited by the prospect of more data that can be used to better understand the who, what, why, and when of consumer purchasing behavior, it’s critical CPG organizations pause and ask themselves, “Are we providing retail and executive team members with “quality” data, and is the data getting to the right people at the right time? Big Read More...
A Roadmap to Data Migration Success
Many large business initiatives and information technology (IT) projects depend upon the successful migration of data—from a legacy source, or multiple sources,

data base system travel agent  Roadmap to Data Migration Success Many large business initiatives and information technology (IT) projects depend upon the successful migration of data—from a legacy source, or multiple sources, to a new target database. Effective planning and scoping can help you address the associated challenges and minimize risk for errors. This paper provides insights into what issues are unique to data migration projects and to offer advice on how to best approach them. Read More...
Corporate System Solutions Inc.
Independent Finance System Selection & Implementation, Finance System Performance Analysis & Ad Hoc Solutions, Project Management, Business Analysis

data base system travel agent   Read More...
Types of Prefabricated Modular Data Centers
Data center systems or subsystems that are pre-assembled in a factory are often described with terms like prefabricated, containerized, modular, skid-based, pod

data base system travel agent  of Prefabricated Modular Data Centers Data center systems or subsystems that are pre-assembled in a factory are often described with terms like prefabricated, containerized, modular, skid-based, pod-based, mobile, portable, self-contained, all-in-one, and more. There are, however, important distinctions between the various types of factory-built building blocks on the market. This paper proposes standard terminology for categorizing the types of prefabricated modular data centers, defines and Read More...
Data Management Wish List: IT Is Open to Big Changes
Data management, access, and analysis haven’t always received the same amount of consideration, or respect, as the corporate applications that generate and

data base system travel agent  Open to Big Changes Data management, access, and analysis haven’t always received the same amount of consideration, or respect, as the corporate applications that generate and consume the data. In recent years, however, information technology (IT) leaders have focused much more attention on their organizations’ data management platforms and capabilities. Download this white paper to get a better picture of the current data management landscape. Read More...
Data Quality: A Survival Guide for Marketing
Even with the finest marketing organizations, the success of marketing comes down to the data. Ensuring data quality can be a significant challenge

data base system travel agent  to the data. Ensuring data quality can be a significant challenge, particularly when you have thousands or even millions of prospect records in your CRM system and you are trying to target the right prospect. Data quality, data integration, and other functions of enterprise information management (EIM) are crucial to this endeavor. Read more. Read More...
Big Data Comes of Age: Shifting to a Real-time Data Platform
New data sources are fueling innovation while stretching the limitations of traditional data management strategies and structures. Data warehouses are giving

data base system travel agent  Data Comes of Age: Shifting to a Real-time Data Platform New data sources are fueling innovation while stretching the limitations of traditional data management strategies and structures. Data warehouses are giving way to purpose-built platforms more capable of meeting the real-time needs of more demanding end users and the opportunities presented by big data. Read this white paper to learn more about the significant strategy shifts underway to transform traditional data ecosystems by creating a unified Read More...
Linked Enterprise Data: Data at the heart of the company
The data silos of today's business information systems (IS) applications, and the pressure from the current economic climate, globalization, and the Internet

data base system travel agent  Enterprise Data: Data at the heart of the company The data silos of today's business information systems (IS) applications, and the pressure from the current economic climate, globalization, and the Internet make it critical for companies to learn how to manage and extract value from their data. Linked enterprise data (LED) combines the benefits of business intelligence (BI), master data management (MDM), service-oriented architecture (SOA), and search engines to create links among existing data, Read More...
Phone System Comparison Chart
This Phone System Comparison Chart compares over 74 phone systems by 34 brands for small to big businesses. This chart also compares private branch exchange

data base system travel agent  small business phone system,voip communications,business pbx,software pbx,voice over ip phone,voip phone systems,voip switch,voip telephones,office pbx,small business phone systems,nec pbx,business voip system,panasonic voip,pbx phone systems,small business pbx Read More...
New Phone System Cost Estimator: Serious Buyers Only!
When purchasing a business phone system, you only want to pay for the features your team is actually going to use, but also need to consider future needs as

data base system travel agent  new phone system costs,phone system pricing,phone system price range,phone system price considerations,PBX phone pricing,VoIP phone pricing,business phone system pricing factors,business phone system pricing,Compare Business Products Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others