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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 data cable rfp


A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection

data cable rfp  and research to build data and process information in a meaningful context, which takes time and costs money for all participants going through the selection process. But without spending time, thought, research and money there is increased business risk to all. To cut away from this devil-and-the-deep-blue-sea conundrum means looking under the hood of evaluation and selection practices, to determine if there are better ways of moving through them. There is certainly room to ask the fundamental question

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

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The Evolution of a Real-time Data Warehouse


Real-time data warehouses are common in some organizations. This article reviews the basic concepts of a real-time data warehouse and it will help you determine if your organization needs this type of IT solution.

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Making Big Data Actionable: How Data Visualization and Other Tools Change the Game


To make big data actionable and profitable, firms must find ways to leverage their data. One option is to adopt powerful visualization tools. Through visualization, organizations can find and communicate new insights more easily. Learn how to make big data more actionable by using compelling data visualization tools and techniques.

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The Path to Healthy Data Governance


Many companies are finally treating their data with all the necessary data quality processes, but they also need to align their data with a more complex corporate view. A framework of policies concerning its management and usage will help exploit the data’s usefulness. TEC research analyst Jorge Garcia explains why for a data governance initiative to be successful, it must be understood as a key business driver, not merely a technological enhancement.

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Understanding the PCI Data Security Standard


The payment card industry data security standard (PCI DSS) defines a comprehensive set of requirements to enhance and enforce payment account data security in a proactive rather than passive way. These include security management, policies, procedures, network architectures, software design, and other protective measures. Get a better understanding of the PCC DSS and learn the costs and benefits of compliance.

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A Definition of Data Warehousing


There is a great deal of confusion over the meaning of data warehousing. Simply defined, a data warehouse is a place for data, whereas data warehousing describes the process of defining, populating, and using a data warehouse. Creating, populating, and querying a data warehouse typically carries an extremely high price tag, but the return on investment can be substantial. Over 95% of the Fortune 1000 have a data warehouse initiative underway in some form.

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Data Quality Trends and Adoption


While much of the interest in data quality (DQ) solutions had focused on avoiding failure of data management-related initiatives, organizations now look to DQ efforts to improve operational efficiencies, reduce wasted costs, optimize critical business processes, provide data transparency, and improve customer experiences. Read what DQ purchase and usage trends across UK and US companies reveal about DQ goals and drivers.

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The Fast Path to Big Data


Today, most people acknowledge that big data is more than a fad and is a proven model for leveraging existing information sources to make smarter, more immediate decisions that result in better business outcomes. Big data has already been put in use by companies across vertical market segments to improve top- and bottom-line performance. As unstructured data becomes a pervasive source of business intelligence, big data will continue to play a more strategic role in enterprise information technology (IT). Companies that recognize this reality—and that act on it in a technologically, operationally, and economically optimized way—will gain sustainable competitive advantages.

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A Roadmap to Data Migration Success


Many large business initiatives and information technology (IT) projects depend upon the successful migration of data—from a legacy source, or multiple sources, to a new target database. Effective planning and scoping can help you address the associated challenges and minimize risk for errors. This paper provides insights into what issues are unique to data migration projects and to offer advice on how to best approach them.

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Metagenix Reverse Engineers Data Into Information


Metagenix’ MetaRecon reverse engineers metadata information by examining the raw data contained in the source(s) rather than depending on the data dictionaries of the existing legacy systems (which are often incorrect). Other unique Metagenix approaches include an "open book" policy, which includes publishing product price lists on their web site and complete access to company officials, including CEO and President Greg Leman. According to Mr. Leman, "we’re pathologically honest".

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