Small and medium enterprises (SMEs) are facing new challenges and opportunities. By linking people, processes, and workflows from inside and outside your company, business management software can help you drive success. Learn about key drivers in the “extended enterprise vision” strategy and how to integrate newer concepts, such as service-oriented architecture (SOA) and Web 2.0 capabilities, with existing applications.
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each having their own data sources, formats, business goals, and processes. A common example is the relationship between front-office teams (sales, marketing, customer service/support) and back-office teams (accounting, receivables/payables, manufacturing). A sales team might be working with outdated product pricing or a manufacturing team may lack a view into recent quotes and updated forecasts. Both scenarios can set the stage for embarrassing (and potentially deal-breaking) interactions with