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Abstract:
Today’s data centers are an increasingly complex mixture of server platforms, hardware, operating systems, data, and applications
that have accumulated over time. So how do you take your data center from a tangled mess of suboptimal servers which may be
hampering your service levels, to one that can ma (...)
Excerpt related to
data center service:
Data Center Best Practices: Optimizing Service Infrastructure through OS
Portability. Source: PlateSpin Ltd. Document Type: White ...
Published:
2010-03-11
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Abstract:
Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers.
The two organizations have teamed up to provide network based services to enterprises and consumers. Lucent is also offering
their CyberCarrier Reference Architecture as a blu (...)
Excerpt related to
data center service:
Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers.
The two organizat...
Published:
2000-06-27
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Abstract:
Moving to a performance-based service business model will have huge implications for the whole value chain. Its principle
is to manage for outcomes—procure performance rather than parts and people. It requires total business process reorientation
from services and maintenance through procurement techn (...)
Excerpt related to
data center service:
Moving to a performance-based service business model will have huge implications for the whole value chain. Its principle
is to manage for outcom...
Published:
2004-06-22
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Abstract:
In the white paper ten errors to avoid when commissioning a data center, find out which mistakes to avoid when you're going
through the data center... (...)
Excerpt related to
data center service:
... Download your PDF copy of Ten Errors to Avoid when Commissioning a Data Center
today. For assistance, please contact customer service. ...
Published:
2010-03-11
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Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
data center service:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
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Abstract:
An automated data center promises to self-configure, self-optimize, and self-protect. When looking to implement an automated
data center, one must consider best practices in user and resource provisioning, infrastructure availability, and user management.
Doing so will allow automated data centers to exp (...)
Excerpt related to
data center service:
... year, per employee, based on a typical enterprise, which spends $1,633 (USD) per year, per employee for
data center hardware and ... Customer service center,
$3,700. ...
Published:
2004-10-30
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Abstract:
New Hampshire’s “Taylor Group” changes its name, builds a 93,000 square foot data center and lays out a plan to leverage
13 years of application experience to promote its ASP solution. (...)
Excerpt related to
data center service:
New Hampshire’s “Taylor Group” changes its name, builds a 93000 square foot data center and lays out a plan to leverage 13
years of application e...
Published:
2000-05-08
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Abstract:
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this
brings an entire new set of issues for mid-market organizations to consider when seeking a vendor company using such an approach. (...)
Excerpt related to
data center service:
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this
brings an entire new s...
Published:
2005-04-02
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Abstract:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing
efforts. (...)
Excerpt related to
data center service:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious...
Published:
2007-12-07
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Abstract:
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management)
have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition
to improved customer satisfaction rates. (...)
Excerpt related to
data center service:
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management)
have, despite initi...
Published:
2009-09-04
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Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
data center service:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
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Abstract:
TEC's P.J. Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and
interviews its chief visionary. Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O)
specialist, has become a full-fledged service lifecycle manag (...)
Excerpt related to
data center service:
TEC's PJ Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and
interviews its chief visi...
Published:
2011-04-08
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Abstract:
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases
profitability. (...)
Excerpt related to
data center service:
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization,
realize that they need...
Published:
2005-08-03
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Abstract:
USi Delivers Complete Set of ASP Enterprise Solutions for Buying and Selling over the Internet. (...)
Excerpt related to
data center service:
USi Delivers Complete Set of ASP Enterprise Solutions for Buying and Selling over the Internet.
Published:
2000-03-29
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Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
data center service:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02
-
Abstract:
But in the white paper implementing energy-efficient data centers, you'll learn how to save money by using less electricitywhether
your data cente... (...)
Excerpt related to
data center service:
... an energy-efficient data center. Download your PDF copy of Implementing
Energy-efficient Data Centers today. For assistance, please contact customer service. ...
Published:
2010-03-11
-
Abstract:
But in the white paper implementing energy-efficient data centers, you'll learn how to save money by using less electricitywhether
your data cente... (...)
Excerpt related to
data center service:
... an energy-efficient data center. Download your PDF copy of Implementing
Energy-efficient Data Centers today. For assistance, please contact customer service. ...
Published:
2010-03-11
-
Abstract:
Last spring, the ASP market witnessed the arrival of an Application Service Provider designed to help organizations adapt
to the rapidly changing IT environment. Agilera is the result of a joint venture between CIBER, Verio and Centennial Ventures
designed to offer expertise, infrastructure, strategic c (...)
Excerpt related to
data center service:
Last spring, the ASP market witnessed the arrival of an Application Service Provider designed to help organizations adapt
to the rapidly changing ...
Published:
2000-07-31
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Abstract:
General enterprise resource planning (ERP) providers that are viable companies with a solid product, typically do not meet
the dimensional inventory, chemical, and physical properties requirements that are vital to the metal service industry and
material converter businesses. (...)
Excerpt related to
data center service:
General enterprise resource planning (ERP) providers that are viable companies with a solid product, typically do not meet
the dimensional invento...
Published:
2005-11-30
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Excerpt related to
data center service:
... Address Tags: acquisitions, BladeLogic, business management, CA, data center
management, HP ... Retail's BIG Blog; Service Matters; Siemens PLM Software Blog; Sixteen
...
Published:
2008-06-20