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Documents related to » Data Relationship


Customer Relationship Malpractice » The TEC Blog
Customer Relationship Malpractice » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

DATA RELATIONSHIP: business software, CRM, customer care, escalation rules, facebook, malpractice, proactive, social media, twitter, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-06-2010

Astute Social Relationship Management » The TEC Blog
gathering and analyzing this data is important, it’s not always easy to know how. Astute Solutions was founded in 1995 to offer call center and issue management software, which later became a full customer service solution. The acquisition of RealDialog from LiveWire Logic in 2006 added knowledge management to the offering. In 2010, Astute acquired Gamma Engineers for its social media management technology. This has evolved into today’s Astute Social Relationship Management (SRM) solution, with the

DATA RELATIONSHIP: Astute, CRM, customer behavior, engagement, facebook, feedback, influencer analysis, monitoring, natural language processing, NLP, Product Development, relationship management, SCRM, social, social analytics, social data, social media, srm, technology, twitter, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
24-10-2011

Customer Relationship Management for IT Professionals
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and commitments that have been met.

DATA RELATIONSHIP: also recommended that additional data be propagated to the financial analyst s datamart and that his workgroup server be upgraded to provide enough disk space to support the tax computations in the interim. Both parties got more work than they bargained for and the company got a superior solution. What Just Happened Let s examine the conversations. Why didn t IT hear and respond to the financial analyst s request for better performance from the workgroup server? How did IT get into the position of having
1/17/2001

Customer Relationship Analysis Firm Extends Reach
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America. Why does CGI expect thinkAnalytics’ software to make a difference to its customers?

DATA RELATIONSHIP: relational databases and for data mining. They became skilled at working with masses of data and embedding data analysis into traditional applications. Purchased by Gentia Software, an OLAP (On-Line Analytical Processing) specialist, in 1998; thinkAnalytics was recently launched as a separate company. The company s product suite comprises a variety of analytic tools that sit on top of common middleware and analysis functions. The middleware functions do not replace traditional ETL
9/22/2000

17 Rules of the Road for Customer Relationship Management
Your Challenge: Get Decision Makers' Approval for Rules of the Road for CRM. Specific, Measurable, Achievable, Relevant and Time-Bound. Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the benefits of an integrated application before beginning the selection process. After all, just as a chain is only as strong as its weakest link, a CRM solution is only as good as its implementation.

DATA RELATIONSHIP: Journey The Importance of Data Representation: Best Practices in Creating a Usable Report 17 Rules of the Road for CRM If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Sage North America began not as one company, but as the efforts of many entrepreneurs who built their successful products and businesses with a sincere focus on their customers. Source : Sage Software Resources Related to Customer Relationship Management (CRM) : Customer
12/5/2006 2:25:00 PM

Momentum Webcast: Customer Relationship Management: Secrets to CRM Success
Momentum Webcast: Customer Relationship Management: Secrets to CRM Success

DATA RELATIONSHIP: Journey The Importance of Data Representation: Best Practices in Creating a Usable Report
8/15/2008 3:54:00 PM

Ardent Software Enters the SAP Data Extraction Market
Ardent Software has announced the addition of SAP extraction and load capabilities to their DataStage product, increasing their strength in the Extract/Transform/Load tool market. Due to the prevalence of SAP in the Enterprise Resource Planning space, this addition will provide a competitive advantage over some of the other major ETL vendors such as Sagent and Computer Associates.

DATA RELATIONSHIP: Software Enters the SAP Data Extraction Market Ardent Software Enters the SAP Data Extraction Market M. Reed - September 13, 1999 Read Comments Event Summary Ardent Software, Incorporated of Westboro, Massachusetts (NASDAQ: ARDT) has announced support for extraction from SAP R/3 and also loading to SAP BW (Business Information Warehouse) using its DataStage Release 3.6. Ardent is referring to the new feature as the Packaged Application Connection Kit (PACK). With the DataStage Extract PACK for SAP R/3,
9/13/1999

Data Conversion in an ERP Environment
Converting data in any systems implementation is a high wire act. Converting data in an ERP environment should only be undertaken with a safety net, namely a well thought-out plan of execution. This article discusses the guidelines for converting data when considering manual or electronic alternatives.

DATA RELATIONSHIP: Data Conversion in an ERP Environment Data Conversion in an ERP Environment Joseph J. Strub - October 21, 2002 Read Comments Introduction Converting data in any systems implementation is a high wire act. Converting data in an ERP environment should only be undertaken with a safety net, namely a well thought-out plan of execution. This article discusses the guidelines for converting data when considering manual or electronic alternatives. First, let me start out by saying that data conversion is not an art
10/21/2002

Supplier Relationship Management and the Distribution Enterprise
To survive in today economy, every enterprise must put the reins on spending across every location and category. Rogue spending infiltrates even the most disciplined distributors, and is even more apparent in organizations with remote locations and employees. Vendor lists grow like weeds. There is confusion over who manages what service area, and manual approval procedures for requisitions and invoices are cumbersome. The ability for an enterprise to effectively source, procure, and manage its spend must keep pace with the demand for promptness and compliance in supplier relationship management (SRM).

DATA RELATIONSHIP: Supplier Relationship Management and the Distribution Enterprise Supplier Relationship Management and the Distribution Enterprise Source: Epicor Document Type: White Paper Description: To survive in today economy, every enterprise must put the reins on spending across every location and category. Rogue spending infiltrates even the most disciplined distributors, and is even more apparent in organizations with remote locations and employees. Vendor lists grow like weeds. There is confusion over who manages
5/16/2005 12:24:00 PM

Customer Relationship Management StrategiesPart Two: Creating Your Strategy
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate for lack of skills.

DATA RELATIONSHIP: No centralized repository of data exists. No policies are in place and procedures are not documented. Customer relationships are managed via business lunches, golf games, and friendly phone calls. Contacts and phone numbers are typically handwritten in leather-bound notebooks and some sophisticated traders keep their own Rolodex; however, when these employees leave, their fancy notebooks go with them. In one energy-trading arm of a former Fortune 100 company, traders scribbled down deals on scrap pieces
2/15/2005

Six Misconceptions about Data Migration
A truly successful data migration project involves not only an understanding of how to migrate the data from a technical standpoint, but an understanding of how that data will be used and its importance to the operation of the enterprise.

DATA RELATIONSHIP: Six Misconceptions about Data Migration Six Misconceptions about Data Migration Norma L. Davis - June 23, 2008 Read Comments Originally published February 4th, 2008 As organizations embark on a system implementation, one of the most important and riskiest activities is data migration—the movement of data from the old legacy system to the new system. While the selection, implementation, and operation of an enterprise application for enterprise resource planning (ERP), enterprise asset management (EAM),
6/23/2008


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