Data Relationship

Customer Data Integration: A Primer

by Lyndsay Wise ... Some key features include the ability to configure and to manage data relationship consolidation, rules and metadata maintenance for relationship unification ... http:/.../ResearchHighlights/BusinessIntelligence/2006/08/research_notes/TU_BI_LW_08_22_06_1.asp - 21k - 2006-08-22 Summary: Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework to manage data on a continuous basis.

SCM System/SCM Software Comparison and Evaluation

... of alerts Adapters and integration with spreadsheets Adherence to industry standards including UCC and RosettaNet Alert at individual data element value level ... http://scm.technologyevaluation.com/supplier-relationship-management/ - 9k - 2009-04-15

A CRM System Needs A Data Strategy

by David McNamara ... to a focus on establishing loyalty, advancing the relationship and building a sense of community, participation and affinity. The retention data strategy, as ... http:/.../Research/ResearchHighlights/ExecutiveView/2003/07/research_notes/TN_EV_XDM_07_03_03_1.asp - 16k - 2003-07-03 Summary: A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how

Data Quality: Cost or Profit?

by Kevin Ramesan ... of Zero-Latency Business Analytics.) This time our focus takes us to the specific domain of data quality within the customer relationship management (CRM ... http:/.../Research/ResearchHighlights/Crm/2004/03/research_notes/MI_CR_KR_03_08_04_1.asp - 14k - 2004-03-08 Summary: Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy. Looking beyond general approaches and company policies that set expectations and establish data management procedures, we will explore applications and tools that help reduce the negat

BPM Weaves Data And Processes Together For Real-time Revenues

by David Cameron ... Processes must glean enough information from data to generate actions, specifically to ... and to address the growing sophistication of the customer relationship. ... http:/.../Research/ResearchHighlights/DataWarehousing/2003/05/research_notes/MI_DW_XDC_05_30_03_1.asp - 15k - 2003-05-30 Summary: Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces the amount of data that needs to be moved, and thereby reduces both the initial cost and ongoing maintenance cost of application integration.

How Can Insurance Carriers Retain and Reward True Producers?

by P.J. Jakovljevic ... data (that is, the producer's name, ID number, date of hire, address, e-mail address, etc.), the contract information data (relationship and payment schedule ... http:/.../Research/ResearchHighlights/ERP/2007/07/news_analysis/NA_ERP_PJ_07_20_07_1.asp - 21k - 2007-07-20 Summary: The enterprise incentive management and sales performance management market is evolving rapidly. Callidus Software remains the vendor of choice for some of the largest companies in the world. The vendor is aiming to cement its leadership within the insurance sector.

StayinFront, Inc.

... management, hardware services, facilities management and a data center ... marketing, database management, fulfillment and customer relationship management services ... http://directory.technologyevaluation.com/profile.aspx?vid=14608 - 6k

Customer Relationship Management: Evolution, Not Revolution

by Jane Affleck ... Choosing a new customer relationship management (CRM) solution can be onerous for ... Data management and analysis tools help you to track customer preferences and ... http:/.../Research/ResearchHighlights/CRM/2007/09/research_notes/TU_CR_JA_09_24_07_1.asp - 16k - 2007-09-24 Summary: Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows evolution without the upset of revolution.

Data Governance: Controlling Your Organization’s Mission ...

by Lyndsay Wise ... They understand that you can do things like master data management and customer relationship management, and all the little acronyms that are out there in the ... http:/.../ResearchHighlights/BusinessIntelligence/2007/12/research_notes/PC_BI_LW_12_05_07_1.asp - 16k - 2007-12-04 Summary: Controlling your company’s key information through data governance is more than just good practice—it can make the difference between success and failure at meeting compliance requirements and at arming your organization with a competitive edge.

Customer Relationship Management Strategies Part Three: Achieving ...

by Mike Holland and Trinh Abrell ... 2. Developing Metrics from Your Data. ... One of the main business objectives to be met through the utilization of your customer relationship management (CRM ... http:/.../Research/ResearchHighlights/Crm/2005/02/research_notes/MI_CR_XMH_02_16_05_1.asp - 20k - 2005-02-16 Summary: Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates sales, service, and customer satisfaction, will help you realize the benefits of a CRM system.